Perkins Chrysler Dodge Jeep RAM

Seem to want to do the right thing. My daughter had the oil changed on her Jeep Grand Cherokee, then moved to Ohio. In Ohio noticed oil leak she never had before. Dealer there discover My daughter had the oil changed on her Jeep Grand Cherokee, then moved to Ohio. In Ohio noticed oil leak she never had before. Dealer there discovered the PLASTIC oil adapter on top of engine had crack. Adapter was replaced, she was charged FULL retail price for part. Internet research showed that cracks are common for this part, even when all service is done at dealerships. Part is on top of engine, gets very hot, filter housing screws down on it, so is untorqued/torqued each oil change. Chrysler/Jeep and Byers Chrysler/Jeep in Columbus, OH refused to decrease or refund part cost but Perkins was willing to refund the full amount (I'm not sure if they did). This is an engineering/design problem that Chrysler/Jeep should resolve. It should be made of metal. At least Perkins was willing to make it right. More

Always a good visit Jacques, was excellent and very helpful throughout our process. I would recommend the dealership to whomever ask. I look forward to my continuous rela Jacques, was excellent and very helpful throughout our process. I would recommend the dealership to whomever ask. I look forward to my continuous relationship with the dealership. More

Great Experience Jacques found exactly what I wanted! It had all the right features and nothing that I didn't want. The dealership gave me a fair price on my trade a Jacques found exactly what I wanted! It had all the right features and nothing that I didn't want. The dealership gave me a fair price on my trade and the whole process was smooth. The buying experience was actually fun! Perkins will always be my first stop we we look for our next vehicle. More

very friendly As far as customer service goes, this place is outstanding. We were greeted by employees as soon as we pulled up and started walking around. Granted: As far as customer service goes, this place is outstanding. We were greeted by employees as soon as we pulled up and started walking around. Granted: when we first showed up we didn't have the intention of signing for a vehicle that day. We ended up leaving the dealership later that same day with the vehicle that we sought out on the website, and would help us out tremendously! Given the typical dealership 'paperwork' experience, there was a lot going on in the background that made us nervous, because it was time consuming, and at the end of the day, we still feel as though we could have gotten a slightly better deal, but we can't complain too much, because again, we have a vehicle which will make our lives easier. More

If I only had to deal with Jacque. Jacque is an amazing sales person. His passion for the technology on our new Durango was outstanding. His follow up to events post sale was still extr Jacque is an amazing sales person. His passion for the technology on our new Durango was outstanding. His follow up to events post sale was still extremely helpful and passionate. He understands the art of the Sale and future sales. Our experience with financing was a little more challenging and not because of anything on our end. The additional items we felt forced into buying was less then desirable. I felt like we were at a Vegas timeshare sales event. The terms changed multiple times, the pushy nature of the salesperson to buy at least two of her overpriced, unnecessary items on a new vehicle, almost made us walk out. The individual gave us the guilt trip because she was having a bad day in selling her items. We got to the lot at 430 and didn’t leave until after 845. The funny thing was we negotiated everything over the phone with Brittney and Josh. Who were very responsive and easy to deal with over the internet. The place was empty and salespeople were walking around looking for something to do. I felt like we would have been in and out quickly, but the event was drawn out by the pushy finance department. I have bought many cars over the last few years. I grew up in my families car dealership. We would have loved to have a salesperson like Jacque. He has a bright future and I would buy another car from him today, if he was the only person I had to deal with. More

Friendly and patient Adolfo was super kind and patient with our questions and stubbornness. He was very professional and made the experience go smoothly, so thank you sir! Adolfo was super kind and patient with our questions and stubbornness. He was very professional and made the experience go smoothly, so thank you sir! More

Easy and hassle free As soon as I walked in the door I was greeted by Joe Spurlock, he got me the vehicle I was looking for, got a test drive in, and we sat down to do the As soon as I walked in the door I was greeted by Joe Spurlock, he got me the vehicle I was looking for, got a test drive in, and we sat down to do the deal. I never felt pressured to buy at all. More

Great experience buying a Jeep this week Joe Spurlock, our Sales Consultant, was so great this week when we came in to buy our Jeep! He was pleasant, no pressure, and we got exactly what we w Joe Spurlock, our Sales Consultant, was so great this week when we came in to buy our Jeep! He was pleasant, no pressure, and we got exactly what we wanted. Thanks so much, Joe, for a pleasurable experience and for listening to what we wanted. Tawaiian was really great to work with as well. She as well was no pressure and we got through the experience easily. Thank you! More

Just RED Not much to say everything went well very smooth he told me a story about throwing the keys on the roof if I didn't buy the car so I made sure I got m Not much to say everything went well very smooth he told me a story about throwing the keys on the roof if I didn't buy the car so I made sure I got my keys back first just kidding More

No response on quote for new truck I called Perkins Motors on 4/8/19 and spoke with a female salesman who did not identify herself. I then proceeded to inquire about a new 2019 Ram 3500 I called Perkins Motors on 4/8/19 and spoke with a female salesman who did not identify herself. I then proceeded to inquire about a new 2019 Ram 3500 build. I gave the salesman my contact information and email address to have the quote sent to. I also gave the salesman all of the options over 24,000 of them that I wanted on the build. As of 4/9/19 I still have not been contacted or received an email on the build that I requested. More