Perrysburg Auto Mall

Staff was friendly and helpful and explained what needed to be done , Needed repairs was done quickly and the car wash was an added bonus to be done , Needed repairs was done quickly and the car wash was an added bonus More

Excellent, timely service. Ronnie in service Explained options/choices for tire replacement or repair well. Ronnie in service Explained options/choices for tire replacement or repair well. More

GMC Service was great! Great staff! I do enjoy the Service recommendation packet so I know what services are needed next round. Great staff! I do enjoy the Service recommendation packet so I know what services are needed next round. More

I appreciated real time updates and review of vehicle issues. The gentlemen were engaged and helpful. issues. The gentlemen were engaged and helpful. More

Very professional atmosphere and service level was 100% friendly and professional. We checked out various manufacturer products and we found a true fit with VW. We were also sold on the dealer knowledge an friendly and professional. We checked out various manufacturer products and we found a true fit with VW. We were also sold on the dealer knowledge and level of service provided. Thank you Justin and Brandon for working with us to find exactly what we were searching for. More

There has been a lot of things that needed urgent repair, yet did not align with the gm owners manual for service intervals. We do not have a severe use case. Kids, family long distance, not a lot of stop yet did not align with the gm owners manual for service intervals. We do not have a severe use case. Kids, family long distance, not a lot of stop and go. Secondly I asked the dealer to pull up their records on my vehicle(since I have taken it to this dealership before- different location now). They could tell me I had hvac lines replaced, but no record of transmission work. They told me they never worked on my transmission. I had to provide them a copy of repairs performed in June 2020 for the same hard shift issue. They also promised me that the p0711 code and wire harness would fix the hard shift between 1st and 2nd and 2nd to 1st. It has not. 3 times I have had a hard shift since picking up the vehicle. Finally I requested photographs of fluid and transmission pan magnet to see about clutch material. I was told they would, but still waiting to get the photo. I asked about tsb, and got a few, but they failed to mention strut tsb and I was told only dealers have the MagneRide struts, which only last 50k or so until you get a seal leak. Positive. Rick the shuttle driver was excellent. Friendly and a great service. More

Very professional and friendly staff. They were very helpful in informing us about the vehicle. They made sure we weren’t kept in the dark about the buying process. They were very helpful in informing us about the vehicle. They made sure we weren’t kept in the dark about the buying process. More

Friendly and helpful from the time I came in until I picked up my GMC Acadia. I had an oil change. picked up my GMC Acadia. I had an oil change. More

Service was easy to schedule online and there were many times available. Nathen, the service tech, was super friendly! times available. Nathen, the service tech, was super friendly! More

Stephanie was amazing to work with. She was very helpful without being pushy. Highly recommend her for other females purchasing a car. She was very helpful without being pushy. Highly recommend her for other females purchasing a car. More