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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
807 Reviews

808 Reviews of Perrysburg Auto Mall - Service Center

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November 16, 2024

I would like to receive more feedback once they give me the car back, they usually just give to me with no word. I would like a detailed explanation on what they worked. More

by filivon007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
Nov 19, 2024 -

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 14, 2024

The service department is always professional ,friendly and quick. They answer all your questions and you are reassured your vehicle is in top notch condition when you leave. More

by roseann58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb,service department
Nov 18, 2024 -

Perrysburg Auto Mall responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Cronin Buick GMC of Perrysburg! Please don't hesitate to reach out if there's anything additional we can do for you.

November 14, 2024

Samantha was great. Love the dealership. We will be returning for future service. Nice waiting room as well. More

by sazimm18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Nov 18, 2024 -

Perrysburg Auto Mall responded

Thank you so much for your positive comments about Cronin Buick GMC of Perrysburg! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 13, 2024

Wonderful place to do business with. From sales to service. Always treat fair and square. They give you the royal treatment . More

by ddpoggem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Nathen and Keith
Nov 18, 2024 -

Perrysburg Auto Mall responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

November 12, 2024

Appt At 8am, was done 10:50. Took too long for service in my opinion it shouldn’t take that long for service. More

by JAWHITE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Nov 18, 2024 -

Perrysburg Auto Mall responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (419) 874-4331 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 12, 2024

The customer service is excellent. Very transparent, fast service and excellent attention to detail along with welcoming atmosphere. More

by tawilson963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GM Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 12, 2024

Little disappointed how this all shook out on repairs for our car we bought the car from me folks used and have had issues since day one and now the warranty won't cover the cost of a new engine. I will not More

by EMANNLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Nov 13, 2024 -

Perrysburg Auto Mall responded

Thank you for reaching out to us. We regret to hear about the situation you have described. If you are willing to give us another chance, please contact us at (419) 874-4331 so we can understand your situation better in order to try and turn your experience around. Thank you, Cronin Buick GMC of Perrysburg

November 11, 2024

I was pleased to replace a damaged light bulb on a Friday evening with all the deer in the evenings locally More

by EMF5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 14, 2024 -

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 11, 2024

Amazing customer service. Quality work. We always feel respected. We are always greeted with a smile and kind word. More

by amy.gerwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deb Poggemyer
Nov 14, 2024 -

Perrysburg Auto Mall responded

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 10, 2024

Great service; a very busy dealership but their customer service is stellular. Would highly recommend. Understand they are the only Volvo dealer for miles. More

by shippingfever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Perrysburg Auto Mall responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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