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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
852 Reviews

852 Reviews of Perrysburg Auto Mall - Service Center

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November 12, 2024

Appt At 8am, was done 10:50. Took too long for service in my opinion it shouldn’t take that long for service. More

by JAWHITE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Nov 18, 2024 -

Perrysburg Auto Mall responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (419) 874-4331 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 11, 2024

I was pleased to replace a damaged light bulb on a Friday evening with all the deer in the evenings locally More

by EMF5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 14, 2024 -

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 11, 2024

Amazing customer service. Quality work. We always feel respected. We are always greeted with a smile and kind word. More

by amy.gerwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deb Poggemyer
Nov 14, 2024 -

Perrysburg Auto Mall responded

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 10, 2024

Great service; a very busy dealership but their customer service is stellular. Would highly recommend. Understand they are the only Volvo dealer for miles. More

by shippingfever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Perrysburg Auto Mall responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 09, 2024

Because of previous experiences with Perrysburg Auto Mall, I didn't expect much. They surprised me with excellent service and fast turnaround. Thank you very much! More

by wn.chambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GM Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Perrysburg Auto Mall responded

We're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2024

Kevin went above and beyond to help me out of a tough situation and into a great new to me vehicle! More

by mkahl7
Recommend Dealer
Yes
Employees Worked With
Kevin Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Perrysburg Auto Mall responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

November 08, 2024

John is a great Service Advisor, very easy to work with and makes you feel comfortable getting service done at the dealership. More

by TCALLAHAN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Trobaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Perrysburg Auto Mall responded

We're happy you found our staff to be so supportive during your experience here at Cronin Buick GMC of Perrysburg. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 06, 2024

Ronnie is fantasic to work with! Ronnie's communication is fantasic and explains everthing do well. More

by weldred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
Nov 08, 2024 -

Perrysburg Auto Mall responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 06, 2024

It was my first appointment with the service department. Everything was handled very well. No problems. More

by kgbach25
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Perrysburg Auto Mall responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 06, 2024

I needed an oil change on my VW, so I set up an appointment. They actually took my ahead of my scheduled time. The told me my tires did not need rotation since they were rotated less than 2000 mi More

by BMDRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
Nov 08, 2024 -

Perrysburg Auto Mall responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities and friendly and professional service to our guests. Please see us for any future needs.

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