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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
812 Reviews

812 Reviews of Perrysburg Auto Mall - Service Center

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January 31, 2024

Very good service with little waiting time service department was clean as well as the waiting room More

by tcjkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
Feb 03, 2024 -

Perrysburg Auto Mall responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

January 31, 2024

John in service took great care of me ! Even with a mishap at the shop he made it right I will definitely be back to service my truck . Thanks John and his team More

by RJ NOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John E
Feb 03, 2024 -

Perrysburg Auto Mall responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

January 31, 2024

Always helpful and willing to answer any questions, prompt service, very clean facility and easy to navigate More

by sebigkat45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kudas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Perrysburg Auto Mall responded

Thank you for choosing Cronin Buick GMC of Perrysburg as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

January 30, 2024

Was not very happy did not get a good welcome the interaction was poor I was never treated like this at a Cronin dealership I bought three new cars through this dealership More

by paul66nova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Ovens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Perrysburg Auto Mall responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (419) 874-4331 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 30, 2024

I called about my tire monitor system not working on a tire and they had me come in that day for them to look at. They happened to have one in stock so they put a new one in the same day! I do wish that More

by LEEANN217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in Service
Feb 03, 2024 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 29, 2024

We have a 2011 and 2013 Volkswagen Jetta… The 13 is a diesel. We had a few issues over the last few years and the dealership has fixed the car with no issues at all. More

by dotdonahue7785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 01, 2024 -

Perrysburg Auto Mall responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

January 29, 2024

Service at the Perrysburg Auto Mall is always prompt, comfortable, and fairly priced. I also had the opportunity to interact with the sales department to ask some questions about an upcoming lease end an More

by DVWINK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Micham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Perrysburg Auto Mall responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 29, 2024

The service staff was great, and as always Deborah was awesome! I also spoke to my salesman, he was very informative. More

by DANMARTIN25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Perrysburg Auto Mall responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Cronin Buick GMC of Perrysburg! If you have any further questions, please give us a call. We're always happy to help!

January 28, 2024

Debbie always makes us feel very important. She remembers us and cordially greets us every time that we are there. More

by STEVENHALSEY67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Poggemeyer
Jan 31, 2024 -

Perrysburg Auto Mall responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Cronin Buick GMC of Perrysburg! If you're ever in need of more help, please let us know!

January 27, 2024

The dealer and service center attended to the needs of the customer. Very friendly and helpful staff . More

by KUJAWANEILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Perrysburg Auto Mall responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

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