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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
809 Reviews
Call Service Center (419) 874-4331

809 Reviews of Perrysburg Auto Mall - Service Center

Sort by
December 07, 2023

very helpful, completely professional did exactly as the said. i appreiciate how quickly they completed the work. Thank you More

by MRBUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Schinhari
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Dec 09, 2023 -

Perrysburg Auto Mall responded

Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

December 07, 2023

I keep getting shoed out the side door without paper work or a signature, is this normal practice? I'm starting to think my car isn't even getting serviced. More

by kurtbusch22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Candy
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Dec 09, 2023 -

Perrysburg Auto Mall responded

Hi, we would like the opportunity to address your concerns. Please reach out to us directly at (419) 874-4331 when you have a chance. Thank you, and we look forward to hearing from you.

December 07, 2023

Always took good care of us since this is our 4 car we bought at this dealership . More

by Dirk Fenimore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Ovens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deb n John in the service department are very knowledgeable and considerate
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Dec 09, 2023 -

Perrysburg Auto Mall responded

Dirk, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

December 06, 2023

Very helpful and communicated the work needed. Very friendly and kind. Recommend them to all More

by csexton13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 08, 2023 -

Perrysburg Auto Mall responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

December 06, 2023

Everything was taken care of on time and completely. Suggested to replace my wiper blades, and good thing since I drove through plenty of rain the next week. More

by kathleenbarley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name
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Dec 08, 2023 -

Perrysburg Auto Mall responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

December 04, 2023

Very professional and makes me feel comfortable! Service dept always does a excellent job! I would highly recommend this dealership to everyone! More

by RONSHARP56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Trobaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2023 -

Perrysburg Auto Mall responded

We are delighted to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 03, 2023

Very friendly and professional. I was in and out with no time. I am very satisfied More

by DEAN.E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Trobaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

Perrysburg Auto Mall responded

Dean, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2023

Took car in for service and everything was fine. Deb gave me the 21 point checklist to show that all was ok. More

by bbranch51
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Poggemyer
Report | Print
Dec 04, 2023 -

Perrysburg Auto Mall responded

We're happy you found our staff to be so supportive during your experience here at Cronin Buick GMC of Perrysburg. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2023

Supposedly fixed problem with truck brakes. Didn't even get home and problem still there, only worse. Had to take it back. Told me would have shuttle take me home. After hour of waiting, had to More

by PUCKGRABBER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb (service); Joe (shuttle driver)
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Dec 04, 2023 -

Perrysburg Auto Mall responded

We regret to hear that you had this experience with us. Here at Cronin Buick GMC of Perrysburg, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (419) 874-4331 to discuss ways we can better serve you in the future.

December 01, 2023

Terrible experience with service department and a warranty we bought for tires and rims. Absolutely terrible. More

by tkm48393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall name of sales
Report | Print
Dec 04, 2023 -

Perrysburg Auto Mall responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (419) 874-4331 to discuss your concerns, as your satisfaction is of utmost importance to us.

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