
Pete Moore Imports
Pensacola, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,746 reviews
Very Helpful Salesmen Gary and Al both helped us when buying our car. They were super helpful and did everything they could to get us the right car for a good price. Gary and Al both helped us when buying our car. They were super helpful and did everything they could to get us the right car for a good price. More
Danny Freeman managerial issues ONCE AGAIN I WANT TO EXPRESS THE SATISFACTION FOR EXPERIENCED THE MANAGERIAL ACTION THAT Mr. FREEMAN TOOK ON THE PROBLEM I HAD DURING THE PROCESS OF ONCE AGAIN I WANT TO EXPRESS THE SATISFACTION FOR EXPERIENCED THE MANAGERIAL ACTION THAT Mr. FREEMAN TOOK ON THE PROBLEM I HAD DURING THE PROCESS OF BUYING MY CAR. Mr. FREEMAN REALLY MADE THE RIGHT DECISIONS TAKING A LONG TIME OF HIS TIME LOOKING FOR SOLUTION OF THE PROBLEM. PETE MORE SHOULD BE VERY PROUD OF HAVING A MANAGER OF THE LEVEL OF DANNY FREEMAN. I AM VERY HAPPY TO CHOOSE PETE MOORE TO BE MY CAR DEALER AND WILL RECOMMEND YOU TO ALL MY FRIENDS. IF YOU NEED A DETAILED INFORMATION OF MY CASE PLEASE DO NOT HESITATE TO ASK ME AND I WILL BE VERY GLAD TO EXPLAINED IN DETAIL TO YOU.. BEST REGARDS AND HAPPY 4th OF JULY. H.W.FRY More
Great Price for a Quality Car. Marc Torelli was outstanding! I was involved in an accident and did not renew my full coverage insurance, so I was not going to receive anything for my totaled car. I went in looki I was involved in an accident and did not renew my full coverage insurance, so I was not going to receive anything for my totaled car. I went in looking for a used Jetta that would fit in my monthly budget. Marc helped me find a good year with great mileage that would be ideal for my family and me. He also helped me get financed for a good rate and manage to keep my monthly payment low enough to fit my budget. Overall process took maybe 4 hours, at most. Best car buying experience I have ever had and will definitely look forward to buying a new car for my wife through them when the time comes. More
Awesome! Great dealership. This is the second car I have bought at this dealership and my daughter has bought 2 cars as well plus several friends that I have sent to Pete Moore This is the second car I have bought at this dealership and my daughter has bought 2 cars as well plus several friends that I have sent to Pete Moore Imports. I have no problem with sending as many friends and family to purchase vehicles at this place. Very sweet and generous family of car dealers. They have always been gracious and informative to me in past. Like the service, they are always in tune to my needs. Great group of people to deal with. Thanks for their great service. More
Working With Leo Page Leo did a great job of working with me on the purchase of a new GTI. He is knowledgeable, friendly and came in on his day off to sell me the car. Noth Leo did a great job of working with me on the purchase of a new GTI. He is knowledgeable, friendly and came in on his day off to sell me the car. Nothing but good things to say about him and his professionalism. Would happily recommend Pete Moore Volkswagen to anyone. Jim Trifilio More
Amazing! In one of the most stressful decisions of my life, Pete Moore's dealership and his salesman Alan made it an amazing experience. I knew what I wanted, In one of the most stressful decisions of my life, Pete Moore's dealership and his salesman Alan made it an amazing experience. I knew what I wanted, but I was so indecisive. Alan took his time with us and was so patient when I would want to test drive something else. The whole transaction was so smooth and everyone there was helpful! I'm extremely happy with my new car and the friendly way we were treated that day. Thank you all so much for your help, patience, and time. :) More
Customer care breed Loyalty This is my third vehicle from Pete Moore VW, and my second from Gary. I have had nothing but quality support from Rich Lord and his staff in the serv This is my third vehicle from Pete Moore VW, and my second from Gary. I have had nothing but quality support from Rich Lord and his staff in the service department (and Jay Rosenthal prior to him), which created a strong sense of loyalty to the dealership for myself and my family. Even the dedicated work that Jeff from the Sales Dept put in to attempt to whittle down the overall payments for me, and Kim's help with selecting the proper warranty and maintenance plan to add to my financing. It's just a well-rounded team who put their customers first, which nets them return customers. I would enthusiastically recommend this location to anyone looking to purchase a new car. More
Super People, Super Service This is the second Volkswagen we have purchased and the service from the sales personnel has just gotten better. Al Brockett was very easy to work wi This is the second Volkswagen we have purchased and the service from the sales personnel has just gotten better. Al Brockett was very easy to work with and went out of his way to explain all the new Passat features to my wife and make the buying process very smooth and easy. Never pushy!! When my wife finally made the final list of everything she wanted in her Passat, Al said just give me five minutes, left and came back to the office and handed her the keys to her dream car just the way she wanted. Amazing! He has setup arrangements to have our windows tinted, have Paint protection put on her car and get its initial service setup.. An amazing "no pressure extremely knowledgeable" Sales rep. Once our decision was made, the dauntless task of signing all of the reams of contractual papers was made effortless by the welcoming, friendly professional manner of Kim Gilbert. She went out of her way to keep the process understandable and the entire process was the smoothest We have ever experienced. From the first VW we purchased to this one Pete Moore Volkswagen has proven to be number one in service. More
Super buying experience Bottom Line Up Front: I'm a senior citizen who has purchased quite a few vehicles in my lifetime both in the US and abroad. This was the most positi Bottom Line Up Front: I'm a senior citizen who has purchased quite a few vehicles in my lifetime both in the US and abroad. This was the most positive car buying experience to date. We bought a new 2015 Golf Sportwagen TDI. Alan Brockette, the sales rep, was very easy to work with as was the sales manager, Jeff Korel. I had very specific requirements and they went above and beyond to satisfy them. I live an hour and a half from the dealership so did much of my communication via email and Alan was always very responsive and above board. I also had contact with Lance Fanucci and Leo Page during the test-drive phase of my transaction and they were both very friendly and professional, too. I did make three visits to the dealership, the first regarding a used vehicle and then two regarding the new one we eventually purchased.. One of the most refreshing things about Pete Moore Volkswagen is their friendly, transparent, and no-pressure approach to sales. It allowed me to do my homework, take my time deciding on a vehicle, and feel like I was in charge of the buying process.... After all, it is my money, right? On the day I took delivery of the vehicle, Alan made sure the vehicle was detailed and fully fueled then covered every aspect of the new vehicle with me. He made sure my mobile phone was paired with the car's hands-free system and personally walked me down to meet the service manager to tentatively schedule the first service which is due in 10,000 miles. In this entire process, Alan and all the others at Pete Moore Volkswagen made me feel genuinely appreciated as a customer and almost like a member of the family. I would heartily recommend this dealership to anyone in the Florida panhandle or coastal Alabama who is considering a Volkswagen product. More
Worked with Me Mark Torelli and the Pete Moore group worked with me in time of need when I had very little time to devote to buying a car. Thanks Again! Mark Torelli and the Pete Moore group worked with me in time of need when I had very little time to devote to buying a car. Thanks Again! More