Pete Moore Imports

Went to purchase a 2017 GTI I went recently to purchase a brand new 17, GTI and couldn't be happier with my purchase, the dealership process was fast, friendly, and convenient. I went recently to purchase a brand new 17, GTI and couldn't be happier with my purchase, the dealership process was fast, friendly, and convenient. They were willing to work with my schedule and find a good deal on the car that worked for me. I appreciate the service I received and look forward to continuing to see the dealer about upcoming vehicle maintenance and everything that comes with owning a new car. If you're looking to buy new, you can't do much better than Pete Moore Imports. More

Above and Beyond "Dealing" I have been buying Volkswagen Passats from Pete Moore's for about 6 years. The relationship began through my daughter, Randy Carmichael, and Rich Lor I have been buying Volkswagen Passats from Pete Moore's for about 6 years. The relationship began through my daughter, Randy Carmichael, and Rich Lord. The latter two men have remained my primary points of contact. Every model that I've purchased has been superb. My latest purchase was with Mark Torelli, on 01/06/17. That experience was simply great, and I look forward to driving my 2017 VW Passat R-Line for the rest of my life! --- Randy introduced me to Mark, who patiently and professionally led me through the whole process. Mark anticipated my needs, concerns, and questions; addressing each expertly. Steve Beauchamp carefully led me through the Freedom Maintenance Plan, and we negotiated an agreement for my new Passat. More

Great experience! I had a particular vehicle in mind that had been advertised and thankfully it was still available. I was greeted my Mark Torelli and after a few ques I had a particular vehicle in mind that had been advertised and thankfully it was still available. I was greeted my Mark Torelli and after a few questions we took her for a spin. The rest is history! More

Couldn't be more thrilled!!!! As a first time car buyer, I was extremely nervous! I worked with Mark Torelli and he eased my worries and helped me buy exactly what I wanted in my p As a first time car buyer, I was extremely nervous! I worked with Mark Torelli and he eased my worries and helped me buy exactly what I wanted in my price range! I would recommend him to anyone looking to buy a vehicle! Couldn't be happier with the experience! More

New truck Great service by Mark. Got the exact truck we were looking for in a matter of no time. Love what we got. Couldn't be happier. Great service by Mark. Got the exact truck we were looking for in a matter of no time. Love what we got. Couldn't be happier. More

VW Passat purchase This is the second time we have purchased from Pete Moore VW and Kyle Prell. Purchasing from them is an informative no pressure purchase, Met all of This is the second time we have purchased from Pete Moore VW and Kyle Prell. Purchasing from them is an informative no pressure purchase, Met all of the service personnel including managers. Everyone very friendly. Service department Is wonderful. We were sure to ask for Kyle. He was a wonderful help this time and in 2012. More

Great Customer Service Mark was extremely helpful, patient, and knowledgeable. We were at the dealer with our two kids twice and everyone was very pleasant, not pushy, and t Mark was extremely helpful, patient, and knowledgeable. We were at the dealer with our two kids twice and everyone was very pleasant, not pushy, and their price was fair. More

Non existant warranty Took my new Passat SEL in for warranty repairs. I was treated like I had never driven a car before and none of the issues were repaired. I then cont Took my new Passat SEL in for warranty repairs. I was treated like I had never driven a car before and none of the issues were repaired. I then contacted VW who also said the flaws in the car were unrepairable and essentially I was stuck with a $32K car with flaws and I had no options other than to repair it myself at my own expense. Bottom line-there is no bumper to bumper warranty on VW either from dealer or company. More

A Truly Fair Deal I went to Pete Moore VW in Pensacola knowing already the vehicle that I wanted to purchase. I had done my homework regarding what my trade-in was wor I went to Pete Moore VW in Pensacola knowing already the vehicle that I wanted to purchase. I had done my homework regarding what my trade-in was worth and what the value of the vehicle I wanted should be worth. With a manufacture incentive, a dealer incentive, and a military discount, I left feeling that I had been offered, and had made, a fair deal. Kudos to Mark Torelli in sales for his professionalism, knowledge, and sales ethics. Also, kudos to Kimberly Gilbert, the business manager, for making the process smooth and easy. I highly recommend Pete Moore VW, and intend to do business with them again in the future. More

Sales actually cares It was amazing to have a sales man named Mark Torelli who actually listened and cared about my needs! He didn't try to bs me he was honest and up fro It was amazing to have a sales man named Mark Torelli who actually listened and cared about my needs! He didn't try to bs me he was honest and up front through my whole process! He didn't keep for long periods of time either. My finance guy was amazing as well, everyone in the dealership is very friendly. I would recommend them to anyone! More