Pete Moore Imports

Best car buying experience... EVER! If you're on a budget but you or your significant other have your/their heart set on a particular model, this is the place to go. Mark and Kim kept wo If you're on a budget but you or your significant other have your/their heart set on a particular model, this is the place to go. Mark and Kim kept working the numbers until they had a payment plan that didn't scare the bejeezes out of me. I know the whole team was involved in making that happen but I, unfortunately didn't get their names.. I even had the opportunity to visit the service department for repair of a minor problem after I drove the car home, free of charge, as these folk stand behind what they sell. More

Pete Moore Volkswagen is awesome! I am rating Pete Moore Volkswagen 5 stars because of how much help they gave to my wife and I. I am a full time college student and my wife is the onl I am rating Pete Moore Volkswagen 5 stars because of how much help they gave to my wife and I. I am a full time college student and my wife is the only one working, and the bottom line is, times are just tough right now. The transmission in my old car went out and I couldn't afford to get it repaired and we had to find another car quickly and we decided that we wanted a used Smart Car, because they get great gas mileage and they are pretty cheap. Mark Torelli was amazing and helped us out so much! He was able to cut us a great deal, came down on the price of the car, and helped us to get affordable monthly payments on the car while I complete college. Everyone there was very helpful, and honest and just genuine people. This dealer is not your typical car salesman looking to rip you off for every penny they can. We are very happy with our new car and very thankful to Mark for all of his help! More

Salaman Leo Being that the saleman and I did everything from two different states. He's in Florida and I'm in New Orleans. The deal went super clean. I appreciat Being that the saleman and I did everything from two different states. He's in Florida and I'm in New Orleans. The deal went super clean. I appreciate the service that LEO and the Pete Moore team did on finalizing my car. 2013 corvette Thanks Herbert Dawson More

Reliable, Honest, Authentic Mark is all of these things. Just purchased my second VW from Pete Moore and Mark and its because I like VW but its more because I like Mark and the e Mark is all of these things. Just purchased my second VW from Pete Moore and Mark and its because I like VW but its more because I like Mark and the entire team at Pete Moore VW. Looking forward to the 3rd! More

Very helpful I had zero issues everyone was super nice I just moved to Florida and I had a strict price range and they worked with me to find a truck in my price range. Even the tiny problem I had with the I just moved to Florida and I had a strict price range and they worked with me to find a truck in my price range. Even the tiny problem I had with the vehicle I wanted to but the fixed it right a way and got me in my truck and working More

Fantastic salesman When it is time to upgrade our car or truck, we go straight to Mark Torelli at Pete Moore Volkswagen. He has outstanding customer service skills. Unli When it is time to upgrade our car or truck, we go straight to Mark Torelli at Pete Moore Volkswagen. He has outstanding customer service skills. Unlike other dealerships that just want to put you in any vehicle, Mark goes above and beyond to put you in a vehicle YOU WANT. My family will not go to any other dealership-salesman as we know where to find the best. Thanks Mark. More

No better car buying experience than with this dealership This dealership has gone above and beyond for my family on more occasions than one when we were looking to buy a car. We do not live in the Pensacola This dealership has gone above and beyond for my family on more occasions than one when we were looking to buy a car. We do not live in the Pensacola area and have been driving 2+ hours to these guys each time we have needed a car for someone in the family, and we will continue to do so. This is not the type of experience where you feel you are getting jerked around or that you are just another sale. They deal with your needs personally and do the absolute best they can to get you into the best car for the best price. They recently helped me into my dream car and I could not be happier with my purchase and how smoothly everything went. Regardless of where I live, Pete Moore VW will always have my business. You could not ask for a better team than these guys. More

Beetle Convertible for Fun in the Sun! I was in the market to trade my Beetle for a Convertible. I want a light colored car because of the intense sun. PeteMoore VW had the perfect match ri I was in the market to trade my Beetle for a Convertible. I want a light colored car because of the intense sun. PeteMoore VW had the perfect match right out in front of the dealership. Kyle Prell was my sales rep and he was very knowledgeable and friendly. I financed through VW Credit which took no time at all because I was already a VW Credit customer. The overall experience was pleasant and I left the store that Memorial Day evening feeling very content. More

Salesman Kyle Prell - Honest, Patient, Thorough My wife and I stopped by Pete Moore VW/Mitsubishi for a quick vehicle maintenance matter, enroute to a "car city" competitor, to finalize the purchase My wife and I stopped by Pete Moore VW/Mitsubishi for a quick vehicle maintenance matter, enroute to a "car city" competitor, to finalize the purchase of a new vehicle which I thought was offered at an iron-clad, can't be beat price. While in the service department, I made a casual inquiry regarding a Mitsubishi Outlander Sport, to Service Manager Richard Lord. Although up to his neck in "alligators" as usual, the ever helpful Mr. Lord pretty much dropped what he was doing to "grease the skids," and put me in touch with salesman Kyle Prell. Mr. Prell spent several hours with us, patiently and thoroughly explaining, comparing, and contrasting, three vehicles, in both the static, and test drive environment. During this process, it became patently obvious that Mr. Prell is a pleasant, genuinely nice individual, who is thoroughly intent on ensuring that his customer is treated right, receives the product that he came for, and at a price that he can afford. No pressure, no "up-sell" tactics, but instead, a sincere desire to help us find the BEST vehicle, that suited OUR unique needs. After we selected a vehicle, and with laser focus, Mr. Prell worked with the New Car Sales Manager, to ensure that our needs and desires were reflected in the final deal. In the end, Mr. Prell was able not only to meet, but to beat, the "car city" deal that I had previously thought was unbeatable. During the entire transaction, Mr. Prell showed himself to be extremely informative, and a consummate professional, possessing a wealth of product knowledge. Exceedingly customer oriented, and a gentleman in the truest sense of the word, Mr. Prell can be relied upon to go above and beyond to ensure the car experience is seamless, stress free, and as pleasant as possible. Without a doubt a distinct pleasure to work with. I would be remiss if I failed to mention Service Manager Richard Lord's kind assistance, in working behind the scenes, setting the stage with the sales team, and facilitating the process. After having owned more than 25 vehicles over the years, Richard Lord stands head and shoulders over any other Service Manager that I've dealt with. The absolute epitome of customer service. More

Love my new Jetta! I had a great experience finding the car I wanted.Mark was very knowledgeable,friendly,patient and wasn't pushy.Mark spent a lot of time explaining al I had a great experience finding the car I wanted.Mark was very knowledgeable,friendly,patient and wasn't pushy.Mark spent a lot of time explaining all of our questions.Due to the fact that we had our talkative 9 year old granddaughter w/us,who asked a lot of questions,I'm surprised Mark held up so well.Aaron in finance was great too.Thank you for all of your help and patience.I love my new Jetta! More