Pete Moore Imports

Awesome! Great people person and helped me find the perfect car that I felt safe in! Leo knows lots of facts about the vehicles and is very helpful! Great people person and helped me find the perfect car that I felt safe in! Leo knows lots of facts about the vehicles and is very helpful! More

Great experience with Mark Torelli and rest of staff! I am on my 4th VW and cannot see changing anytime in the future. My first experience was in Columbus OH, with the purchase of a Jetta. The staff was I am on my 4th VW and cannot see changing anytime in the future. My first experience was in Columbus OH, with the purchase of a Jetta. The staff was great. Next 2 VW vehicles were with a dealership out of Omaha, NE and they provided the best possible experience from sales to service. After moving to Pensacola in 2014, I had my routine services performed at Pete Moore VW. The staff was great. I do wish they provided a vacuum and car wash with each service like the Omaha location did. When it came time for a new car this month, I immediately decided on Pete Moore VW. I knew I would be in good hands, based on the experience I already had with them. I was out of town, but wanted to see what I could do in order to meet my needs with the car I wanted, along with the monthly payment. Mark Torelli walked me through everything and was always available. He treated me not only as a valuable customer, but as if he was dealing with a friend, and had my best interest in mind. He did not try to push me into something with higher payments by up-selling me, but literally took my concerns and needs to mind. He took care of all of the required needs in order to fit me into what I wanted, even with me being out of town. Upon my return, all I had to do is go in and sign my paperwork.... :) Aaron in finance was great, as well, and mindful of my time. They showed me all the new updates provided with the car (the 2016 Passat will blow your mind!) and made sure they answered any questions. They also made sure to remind me that they are always available, should I have any questions! I left feeling good about my purchase, and secure with knowing my VW dealership and service department will be there if and when I need them. More

New Car Purchase The salesman and staff were very professional and friendly, completed transaction in less than an hour, no pressure sale or gimmicks, we were very ple The salesman and staff were very professional and friendly, completed transaction in less than an hour, no pressure sale or gimmicks, we were very pleased with how we were treated. More

Did the best they could. We came to Pete Moore thinking we would get a better deal on our 2013 Passat TDI. We were loving our Diesel performance but were uncomfortable with t We came to Pete Moore thinking we would get a better deal on our 2013 Passat TDI. We were loving our Diesel performance but were uncomfortable with the whole emissions debacle. We had done our homework on what we believed would be a fair trade in price. Our salesman, Mark Torelli was the utmost professional and bent over backwards to find us a car my wife was comfortable with. Then it came time to "Deal" for our best price. The reason we are giving just four stars as opposed to five has to do with this part of the experience. We quickly found that the dealership wasn't poised to make good on the Passat Diesel they sold us two years ago. In fact, the Used Car Manager not only offered a low, almost insulting trade in value, he did it in a very abrasive and disrespectful manor. When confronted with his unacceptable behavior, he finally came back with a value that was more palatable in a more professional and reasonable demeanor. Arron Eblen was professional as always with financials. We will continue to use Pete Moore in the future. Their service department is great and always accommodating More

Awesome purchase I started looking online for a Golf, found a nice one, so I submitted an online inquiry. I received a text from Leo the following morning and we were I started looking online for a Golf, found a nice one, so I submitted an online inquiry. I received a text from Leo the following morning and we were able to schedule a test drive. Unfortunately that specific car had a part recalled so I wasn't able to look at it but the situation worked out perfect. Leo showed me a few GTI's and I really liked one but before I test drove it, I explained what I wanted for a payment. This particular car was at the top of the range. I ended up test driving the car anyways and it found out the car is incredible. We were able to work out a good price/payment and I was able to drive away with something I never expected to own. Very glad I went with Pete Moore Volkswagen. More

Total Professionals Looked for Volkswagen CC for 4 months, not able to find the right one. Mr. Dan Freeman mentioned he could possibly find what I was looking for. Now on Looked for Volkswagen CC for 4 months, not able to find the right one. Mr. Dan Freeman mentioned he could possibly find what I was looking for. Now only 10 days later I have the perfect car in my driveway, at an incredible price. The price on my CC was less than I thought I would have to pay, but they also took very good care of me with my trade in. I will tell anyone who is thinking of a new or used car to make sure to include Pete Moore Volkswagen in their search. More

Mark Torelli provided a great buying experience Mark was easy to deal with and helped us with transferring our old tag to our new car. Price was fair and transaction was smooth. Ask for Mark if you Mark was easy to deal with and helped us with transferring our old tag to our new car. Price was fair and transaction was smooth. Ask for Mark if you want to buy a car More

Good experience Mark was prompt and easy to deal with. Fast and easy experience. Dealership gave a respectable market value of my trade-in and fair price on the veh Mark was prompt and easy to deal with. Fast and easy experience. Dealership gave a respectable market value of my trade-in and fair price on the vehicle I bought. More

A wonderful car shopping experience My car shopping experience was the best ever. It has been a long time since I been out car shopping , So I wanted to see every car on the lot. Mr. Ro My car shopping experience was the best ever. It has been a long time since I been out car shopping , So I wanted to see every car on the lot. Mr. Rottenberry, my salesman, showed me every car and answered all my many questions. I didn't feel pressured to buy and I was treated with great respect. I am so grateful to him and the great people who helped me to complete my purchase. Thank you and thank you again. Carol Woods More

One Very Happy Customer of a new GTI I wanted to give major kudos to all the folks at Pete Moore Imports. I have been a customer of theirs for over 12 years, and they have never let me do I wanted to give major kudos to all the folks at Pete Moore Imports. I have been a customer of theirs for over 12 years, and they have never let me down. During this transaction I ordered a new VW GTI in April of 2015, but because I was late in getting my order in, the manufacturer pushed it back to a 2016 model. While I did not want to wait for 8 months to get my new car, it ended up being a blessing in disguise. Not only did my sale rep CJ Jenkins keep me informed on the process of when the car was scheduled to arrive, he also had everything filled out and ready to go when I arrived to pick up my new 2016 GTI. Additionally, Jeff Korel was very helpful with pricing because of my extended wait time. Service manager Rich Lord has been my go-to-guy for many years. He is someone that I fully trust for information and ideas on how best to maintain my cars. He is truly a class act and a major asset to the Pete Moore Service Team. And when it comes to needing parts or accessories for my cars, Joe Greer is The Parts MAN!! Overall I am extremely happy with my new car and my overall experience with Pete Moore Imports could not have been better. Everyone there that I have had the pleasure of working with was professional and courteous during every visit. There is no doubt I will be going back for many more years. More