Peters Honda of Nashua

A Pleasure To Do Business With We have had our Honda's serviced at Peters for the past several years, so when we decided we were in the market for a new car we started at Peters. We have had our Honda's serviced at Peters for the past several years, so when we decided we were in the market for a new car we started at Peters. I made an appointment for a test drive, while having my 2006 Pilot serviced. I was introduced to Brianna Yeaton-Mudau, one of the sales team who took me on a test drive in a new CR-V. Brianna was extremely knowledgeable on the car and provided answers to all of my questions. Upon return to the dealership, she brought in one of the floor managers, Steve (sorry I can't recall his last name). I explained that we wanted to get a trade offer for our Pilot and he set that up. I told Brianna and Steve that I would be shopping at other dealers to compare pricing. They were fine with that, no high pressure, just a request that we come back to them before making a decision. I was so put off by the high pressure tactics at the other dealer I visited in Tewksbury, MA, that we decided to purchase at Peters, even though the pricing was a couple of hundred dollars higher. The entire experience with Brianna, Steve, and then Pam Crocker in the finance department was just very pleasant. This is what the car buying experience should be like at all dealers. Thanks to the staff for making it easy to pick Peters ! More

Very good Alex found the color and car we wanted. She also took time to go over all the electronics in the car. I would certainly go back. Alex found the color and car we wanted. She also took time to go over all the electronics in the car. I would certainly go back. More

Excellent - customer first.. I've never bought a car at a dealership more than once. Peters is the one exception because my first experience three or four years ago was so good. I've never bought a car at a dealership more than once. Peters is the one exception because my first experience three or four years ago was so good. This time was no exception. Ron Harrison really worked for me and my interests. He knew what I wanted and was willing to do/pay and he got me what I needed. The experience was painless, effortless and exactly what I had hoped. This won't be the last time I shop at Peters with Ron H. and I'm going to be recommending them/him to all my friends as they look for their next vehicle. More

Excellent I was dreading going into a car dealership, I was fearful I would be taken advantage of and not given all the information needed to make a good decisi I was dreading going into a car dealership, I was fearful I would be taken advantage of and not given all the information needed to make a good decision. I was wrong. Ron Harrison made my experience one of excellence and excitement. I walked out of Peters with a glowing smile. Thanks, Ron! More

Great Experience This is the 4th car I've purchased at Peter's Honda - once again an outstanding experience. Great selection of used cars, found what I was looking for This is the 4th car I've purchased at Peter's Honda - once again an outstanding experience. Great selection of used cars, found what I was looking for at a reasonable price. More

Awesome first time buying experience! I had an excellent experience leasing my first new car. I had left another dealer with a bad experience and went to Peter's, and I'm so glad I did. I I had an excellent experience leasing my first new car. I had left another dealer with a bad experience and went to Peter's, and I'm so glad I did. I went in looking for a 2017 Honda Fit LX to keep my price as low as possible, and I walked out a few hours later with a fully loaded EX-L for LESS than what the other dealer wanted for a basic LX. Larry and Matt treated me with care and respect, and I sincerely enjoyed working with them. I didn't feel intimidated as a first time buyer, they sincerely wanted to make sure I was happy with the car and deal and had no pressure at any point. All good things to say about them and this dealer, I highly recommend! More

3 failed attempts at repair and they want to charge for 4th. 3 failed attempts to repair the same problem in 3 days and, now as they ask for a 4th attempt, they originally asked $1000 for it, and made me the eve 3 failed attempts to repair the same problem in 3 days and, now as they ask for a 4th attempt, they originally asked $1000 for it, and made me the ever generous offer of only $609 for the parts to try for the 4th time to repair the same problem. Let me tell you about the adventure through xxxx, otherwise known as Peters Honda of Nashua. After a few days of having a squeeking belt and a slight knock, I decided that the issue required immediate looking into because the worst thing that could happen is the belt to go while on the way to work and be broken down on the road. Monday morning bright and early at 7am, I brought it to Peters. They informed me that they could look at it right away, that it would be $110 to look at it, refundable if I had the work performed they recommend. I agreed and they took a look at it. They informed me that the squeeky belt and knocking were a bad belt tensioner and air conditioner clutch, and their recommendation was to replace them as well as the belt. They wanted $868 for the job. If you shop around, this is about $150-200 more than the average price of the garages surrounding this dealership, but they were willing to give me a loaner car at no cost which has a value of about $35 and I wanted it done right, so I paid the dealership rate. What a terrible mistake. They called me up to say they had completed the repairs and I could pick it up. I did so at 6pm, drove 3 miles home, and the squeek was back. I opened my hood to find that the belt was partially out of the channel. I tried to call them but they wouldn't answer the phone, so I immediately drove over there at risk of the belt coming off. They looked at it, said it must have jumped a tooth and they reseated it, tensioned it, and said everything was fixed and fine. I left with it. This time I made it about 20 miles and it was still in the channel, which inspired some confidence in their job. But it still had this kind of high pitch whistling that had me concerned. I assumed that it could be the belt was over-tightened and would stretch a bit and then the whistling would stop. On the way to work, about 10 miles in the sound stopped for a brief 15 seconds during which I was quite pleased, right before the severe knocking sound started and I pulled over immediately to find that my belt had come off and started shredding. I was broken down on the side of route 2, and not able to get to work. I called them, furious, and had them tow it back. They gave me another loaner and sent me on my way. They called me later to tell me that the tensioner they installed, and checked when it didn't work, and checked now that it had been towed into garage, was in fact faulty and doesn't function. They were going to replace it but due to the part needing to come from another state it would take a day. They called me on Wednesday to tell their third attempt to fix it was complete and it was good to go! So there I am, Wednesday after work, picking up my car. I turn it on, and it sounds like xxxx. High pitch whistling, knocking, and turning on the A/C causes it to switch a bizarre sound pattern that is hard to describe. Back in I went to the mechanic to tell them that hey, the car isn't fixed and they need to look at it. After two of them look at it, they confirmed that the car isn't supposed to be making that awful sound and they would hang onto it. This morning I get a call after they have had time to figure out how they want to approach asking for their 4th attempt to repair it. They say it was more than the clutch on the A/C that is bad and it would be another $1000 to finish the job. Now, this is about $400 more than local garages in the area. I ask to speak to the general manager and I'm told he's out until Monday. I ask to speak to his boss or backup. Apparently that person quit this month and they hadn't found a replacement. Eventually I give up and say we'll discuss it later. They call back to say their CEO has offered to cover the labor and only charge $609. I'm beyond furious. If you want to experience xxxx, try this place out. More

Great Experience I had a great experience purchasing the car from Peters Honda earlier in July. I visited the dealership in June with a goal to lease the car in Augus I had a great experience purchasing the car from Peters Honda earlier in July. I visited the dealership in June with a goal to lease the car in August / September timeframe. Ron Harrison was great to work with, and he helped us make the correct decision without any notion of pressure or any biases towards one vehicle or the other. We created a good rapport with Ron and were pleased with the overall experience. He has also been helpful with issues and questions following our purchase, and we have found him to have become more of a friend following the purchase. I would go back again for any car purchase and work with Ron in a heartbeat. More

Best car buying experience ever! My son and I had a great experience working with George and Corey at Peters Honda of Nashua last week. They could not have been more pleasant to work My son and I had a great experience working with George and Corey at Peters Honda of Nashua last week. They could not have been more pleasant to work with and we ultimately bought a vehicle from them. We did not experience the sales pressure of some other dealerships and we felt the price we paid for the vehicle was fair. I would highly recommend both George and Corey to anyone looking to purchase a vehicle! More

Awesome Experience!!!! We were greeted with a big smile from Alyssa Dubois She was one of the BEST sales person that I have ever dealt with!!!!!! The process of buying my We were greeted with a big smile from Alyssa Dubois She was one of the BEST sales person that I have ever dealt with!!!!!! The process of buying my Honda Fit was pleasurable. Everyone that was involved with this purchase went above and beyond!!! I consider Peters Honda my new family!! More