Peterson Chevrolet Buick Cadillac

Do better! Their sales department is probably their best part. The service department sucks. I've tried calling to schedule service and they never pick up th Their sales department is probably their best part. The service department sucks. I've tried calling to schedule service and they never pick up the phone. I finally left a message and still no call back. Horrible service. I wouldn't waste the extra money for their service package. SAVE YOUR MONEY! More

This was by far the best experience I have ever had buying a vehicle. I live about 8 1/2 hours away in Washington state and found a used Silverado high country that I loved so I worked out a deal over buying a vehicle. I live about 8 1/2 hours away in Washington state and found a used Silverado high country that I loved so I worked out a deal over the phone, with Claire but she was going to be off the next day so passed it on to one of her coworkers, got the financing going and the next morning I hopped a flight out from Seattle. And huge shout out to Shannon! She came in on her day off to pick me up from the airport and when we got to the dealership she had the truck out front and it was everything they had said it was and matched the pictures. I was only at the dealer for about 40 minutes to test drive and finish the paperwork and have me on the road. Again thank you all especially Shannon for making it one of the best car buying experiences I have ever had! More

Got a 2023 Bolt EV, Bob West is amazing, the process was so smooth and simple. A wonderful experience start to finish. Highly recommend! so smooth and simple. A wonderful experience start to finish. Highly recommend! More

Shopper beware, I recently had a service experience at Petersons Chevy Service that left me feeling extremely disappointed and frustrated. Not only did they overcharge me for the diagnostic fee, but their Petersons Chevy Service that left me feeling extremely disappointed and frustrated. Not only did they overcharge me for the diagnostic fee, but their labor rates were outrageously inflated. During my visit on May 18th, I brought my vehicle in for the diagnosis of a check engine light for traction control. I was shocked when I received the estimate and noticed the exorbitant labor charges. To install 2 parts valued at just under $30, It was over $700 in labor fees. The Internet says average repair for parts and labor in this situation should range between $200 and $400. The diagnostic charge was $185 and nothing was done. It was clear that Petersons Chevy Service was taking advantage of their customers by overcharging for the install of parts. To make matters worse, I compared their labor rates with several other reputable service centers in the area, and it became evident that Petersons Chevy Service was charging significantly more for the same services. This is completely unjustifiable and reflects poorly on their business practices. They also left me with no choice, but to pay the over inflated diagnostic charge not having any repairs done to get my vehicle back. I urge anyone considering utilizing Petersons Chevy Service to be cautious and aware of their excessive labor rates. It is important to shop around and research other options to ensure fair and reasonable pricing. I hope that Petersons Chevy Service takes this review seriously and reevaluates their labor rates to provide customers with fair and transparent pricing. Until then, I cannot recommend their services to anyone seeking honest and reasonably priced vehicle repairs. Please beware of the inflated labor rates at Petersons Chevy Service, as it is clear they prioritize profit over customer satisfaction and fair business practices. More

Between Aiden at The Value Lot and Peterson's Cadillac service department with David Leon I had the absolute worst experience ever. The Value Lot sold me a vehicle that would not pass emissions which is i service department with David Leon I had the absolute worst experience ever. The Value Lot sold me a vehicle that would not pass emissions which is illegal. The sister company Peterson's Cadillac service department was supposed to do the repairs and fought the whole process kicking and screaming very unprofessional and condescending. When the problem was discovered to be too big of a repair they just washed their hands of any responsibility and sent me on my way with a unregisterable vehicle. 10k gone.....like that. Aiden the Manager said I'm sorry but you have to leave now. Wow this is unreal. Customers are at risk with this company. More

We were shopping for a used truck with certain years and mileage and a price range. Josh and Shannon both went above and beyond to help. Five star to both. mileage and a price range. Josh and Shannon both went above and beyond to help. Five star to both. More