Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Peterson Chrysler Jeep Dodge

Lumberton, NC

Overview
Employees
Reviews
Vehicles
4.4
397 Reviews
Peterson Toyota is a premier Toyota dealer of Lumberton, NC and is honored by its faithful clientele and dedicated to top quality customer service. We have a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs.
Contact Dealership

4395 Fayetteville Rd

Lumberton, NC

28358

Directions

By Type

Showing 397 reviews

April 25, 2024

Amanda was great to work with and very nice got my oil changed and diagnostic done More

by cedric.liles33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Apr 26, 2024 -

Peterson Chrysler Jeep Dodge responded

We are so happy that Amanda and our Peterson Chrysler Jeep Dodge Ram team earned your five stars. Thanks for choosing us for your service needs, Cedric!

Helpful
April 25, 2024

I tell people about how you guys . I would tell them to go to Peterson. More

by HARPERMANTHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Foxx
Report | Print
Apr 26, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for the great review. We look forward to seeing you again at Peterson Chrysler Jeep Dodge Ram!

Helpful
April 24, 2024

Locked my keys in car an 600 oil change. Over priced, to high for an oil change for a diesel truck More

by redhrj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Pittman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackmon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Peterson Chrysler Jeep Dodge responded

I am sorry to hear you did not have a more positive experience. We strive to offer competitive prices, so it's disappointing that we've missed the mark in your case. Your feedback is appreciated and if you would like to discuss this further, please reach out directly. Thank you, Tony Blackmon - General Manager - (910) 812-1851

Helpful
April 24, 2024

I had a great experience with Mr. Brandon. He did not stop until he got me the car I wanted!! More

by PAULNALIVIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Apr 25, 2024 -

Peterson Chrysler Jeep Dodge responded

Thanks for choosing Peterson Chrysler Jeep Dodge Ram, Paul! We're glad to hear Brandon ensured you drove off in the car you wanted, and our entire team wishes you happy miles ahead!

Helpful
April 24, 2024

Jason, the salesman, was extremely patient and compassionate with me during the sale. Even if I was going back and forth with my choices, he didn’t rush me into choosing anything. He heard what I More

by Abigail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rollins (primary salesman), Robert (financing officer)
Report | Print
Apr 25, 2024 -

Peterson Chrysler Jeep Dodge responded

Abigail, it's great to know that Jason, Robert, and the team were able to provide you with such a positive experience at Peterson Chrysler Jeep Dodge Ram. We're glad they could help clarify your options and make the process enjoyable for you! Enjoy your new vehicle, and remember we're here if you need anything else in the future.

Helpful
April 24, 2024

When I pulled in to the service area, I was met with. a lady who took my work order with a smile. More

by boayue45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Peterson Chrysler Jeep Dodge responded

We're thrilled our team offered at warm welcome! Thank you for choosing Peterson Chrysler Jeep Dodge Ram!

Helpful
April 21, 2024

They and the service was great. Friendly, knowledgeable staff. The wait time is what they said it would be More

by lvrjr28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Peterson Chrysler Jeep Dodge responded

We're glad to know you had a great experience with our team at Peterson Chrysler Jeep Dodge Ram. We always aim for efficient and friendly service! Thanks for the review!

Helpful
April 19, 2024

My experience is always great! ! Janera Revels has always been upfront with me about pricing and it's never a long wait to get an appointment for services needed! More

by Malona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janera Revels
Report | Print
Apr 19, 2024 -

Peterson Chrysler Jeep Dodge responded

Malona, we're delighted to know that Janera and our team at Peterson Chrysler Jeep Dodge Ram have consistently provided you with great service. Thanks for sharing your experience!

Helpful
April 19, 2024

Wonderful experience, took my vehicle at designated time and was completed in a timely manner. More

by christopher2761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie Coates, Nathan(parts department)
Report | Print
Apr 19, 2024 -

Peterson Chrysler Jeep Dodge responded

We are glad to hear that our team provided excellent service. Thanks for choosing Peterson Chrysler Jeep Dodge Ram!

Helpful
April 18, 2024

The wait was to long. I arrived at 7:50 for my 8:00 appointment and at 8:50, I asked was my car ready and it had not been taken into the service bay for a simple tire rota More

by HDJACOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

Peterson Chrysler Jeep Dodge responded

We're sorry to read that your recent experience took longer than anticipated. We strive to provide efficient service and it seems we fell short during your visit. Your feedback is valuable as it helps us improve our services, so thank you for sharing this with us. If there's anything else you'd like to discuss or if you have any other concerns, please feel free to reach out directly. Thank you, Tony Blackmon - General Manager - (910) 812-1851

Helpful
1
2
...
40