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Peterson Chrysler Jeep Dodge

Lumberton, NC

4.5
581 Reviews

4395 Fayetteville Rd

Lumberton, NC

28358

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581 Reviews of Peterson Chrysler Jeep Dodge

July 01, 2024

I was not please with the mechanic who check my bulb for my jeep. It was broken and no body told me. When I brought it there it wasn't like that.They could have told me they broke the bulb. Buts ok that' More

by cootleach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Pittman, Tony Blackmon
Jul 01, 2024 -

Peterson Chrysler Jeep Dodge responded

I apologize for the inconvenience you experienced with your Jeep's bulb. We strive to provide transparent and honest service, so it's disappointing to hear about this oversight. If you'd like to discuss this further or need assistance, please feel free to reach out. Thank you, Tony Blackmon - General Manager - (910) 812-1851

July 01, 2024

They provided excellent service in a timely manner and were very friendly and courteous throughout. More

by DEMETRO.MCINNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janera
Jul 02, 2024 -

Peterson Chrysler Jeep Dodge responded

Thanks for being an awesome Peterson Chrysler Jeep Dodge Ram customer, Demetro! We truly appreciate your kind words and patronage.

June 29, 2024

I have been getting my Lexus service here for a while however Janera is great but whoever serviced my car need to be reprimanded due to the fact I had 47 air pressure in my back tires and 38 pressure in More

by racquel.d.baxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janero
Jun 30, 2024 -

Peterson Chrysler Jeep Dodge responded

Racquel, thank you for bringing this to our attention. We strive for precision in all services and it's clear we fell short here. Please reach out so we can address your concerns directly and ensure everything is corrected moving forward. Thank you, Tony Blackmon - General Manager - (910) 812-1851

June 27, 2024

The dealership did a great job on my 2022 dodge ram in and out very fast More

by hammondswendell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Jun 27, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for reviewing Peterson Chrysler Jeep Dodge Ram! It was so kind of you to share your experience. Enjoy your RAM!

June 27, 2024

Bought a new 23 Ram 2500 last December that’s having problems and they’re pushing me to take it up with Chrysler. They are the face of Dodge/ Chrysler/Toyota and they just want to make the money for the More

by nealestes43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Pittman, Tony Blackmon
Jun 29, 2024 -

Peterson Chrysler Jeep Dodge responded

We apologize for the issues you're experiencing with your new vehicle. It's disappointing to hear that our service hasn't met your expectations, and we understand how frustrating this must be. We would like to assist you further in resolving these problems—please reach out directly at your convenience. Thank you, Tony Blackmon - General Manager - (910) 812-1851

June 26, 2024

Service work went well. Only negative was that I was unable to open my tailgate after the service. The technician did not open the soft cover before closing the gate which p More

by Kahammer62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 29, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for sharing your feedback. We're glad the service work went well, but we're sorry to hear about the issue with your tailgate. We'll address this concern with our team at Peterson Chrysler Jeep Dodge Ram to ensure it doesn't happen again in the future.

June 23, 2024

Great customer service, Aaron and Tony were very helpful with my purchase. I would recommend to anyone needing a car to ask for Aaron aka Fredie Fox. 😄 More

by DANIELLEJACOBS1050
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Fields, Mike Pittman, Tony Blackmon
Jun 24, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for the recommendation, Danielle! We're glad to hear Aaron and Tony provided great customer service at Peterson Chrysler Jeep Dodge Ram. Enjoy your new car!

June 22, 2024

Thank you for your kind service doing my wait. Everyone was very very helpful and friendly. More

by newton_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
Jun 24, 2024 -

Peterson Chrysler Jeep Dodge responded

We are so happy that our Peterson Chrysler Jeep Dodge Ram team delivered an excellent experience. Thank you, Newton!

June 22, 2024

My 5K mile tuneup for my Grand Highlander went great. And the service was excellent. More

by phyllislocklearsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Curtis Moser. Rated 5
Jun 24, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for sharing your positive experience with Peterson Chrysler Jeep Dodge Ram, Phyllis!

June 21, 2024

Work hard to help me find the car I needed and a car I wanted. More

by indian324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylen , Mike Pittman, Tony Blackmon
Jun 24, 2024 -

Peterson Chrysler Jeep Dodge responded

We are glad to hear that our team helped you find a car that fits your wants and needs! Thank you for choosing Peterson Chrysler Jeep Dodge Ram.

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