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Peterson Chrysler Jeep Dodge

Lumberton, NC

4.5
581 Reviews
Call Dealership (910) 812-1783

4395 Fayetteville Rd

Lumberton, NC

28358

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581 Reviews of Peterson Chrysler Jeep Dodge

February 02, 2024

The service people were very cordial, I was taken care of immediately, and was given updates as I waited. The waiting area was comfortable and clean. More

by huntd99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Report | Print
Feb 02, 2024 -

Peterson Chrysler Jeep Dodge responded

We're glad to know you had a positive experience with our service team at Peterson Chrysler Jeep Dodge Ram! We strive for efficient and comfortable visits. Thanks for the review, we appreciate it!

February 02, 2024

Peterson's has serviced my Jeep for over 3 years. They provide outstanding service and the staff is always friendly and knowledgeable. I highly recommend Peterson's. More

by dllaughren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Feb 02, 2024 -

Peterson Chrysler Jeep Dodge responded

Thanks for the recommendation and your loyalty over the years! We're glad to know our team at Peterson Chrysler Jeep Dodge Ram has consistently provided you with outstanding service.

January 27, 2024

Service was great. I arrived early and was out in no time at all. Thanks! More

by GIFTS711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Report | Print
Jan 29, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for the review! We hope to see you again at Peterson Chrysler Jeep Dodge Ram!

January 27, 2024

Service dept the lady handling my car was rude. The other customer service was nice. More

by mayes.belinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't know customer service name
Report | Print
Jan 29, 2024 -

Peterson Chrysler Jeep Dodge responded

This review is concerning to us, and we deeply apologize that you had this experience. We strive to demonstrate our commitment to customer service every day, and I am disappointed to see we've fallen short of our high standards. I am sorry that you have had such a difficult time with one of our team members, and I would like the chance to make this right. Would you please reach out to me directly so we can discuss this further? Thank you, Tony Blackmon - General Manager - (910) 812-1851

January 25, 2024

This Dealership provided excellent sales service and a fair price for my vehicle purchase. Trashawn was my salesman and this young man was exceptional. I would recommend his help to anyone. More

by cindycoffey@twc.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trashawn salesman, Mike Pittman
Report | Print
Jan 25, 2024 -

Peterson Chrysler Jeep Dodge responded

We're so glad to know you had an excellent experience with Trashawn and our team at Peterson Chrysler Jeep Dodge Ram, Cindy. Thanks for recommending us, we appreciate your support!

January 25, 2024

The gentleman that helped me check in and talked with me afterward was very friendly and knowledgeable. More

by vickiehtaylor3096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name but he checked me in the service department
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Jan 26, 2024 -

Peterson Chrysler Jeep Dodge responded

Vickie, we're glad to know you had a friendly and informative experience working with our team at Peterson Chrysler Jeep Dodge Ram. Thanks for sharing your positive feedback with us!

January 24, 2024

Staff was very professional as well as extremely kind and friendly. Pleased with my experience. More

by plrouth4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 24, 2024 -

Peterson Chrysler Jeep Dodge responded

Your five-star review of Peterson Chrysler Jeep Dodge Ram made our day! Thank you for sharing and we hope to assist you again in the future. Safe travels!

January 20, 2024

Never disappointed great custumer service. A very professional experience. Clean and inviting atmosphere. Thank you. More

by jose79s30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Report | Print
Jan 22, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to know you had a great experience at Peterson Chrysler Jeep Dodge Ram! Our team strives for top-notch customer service in a clean and welcoming environment. Thanks for your kind words, we appreciate it!

January 19, 2024

Everyone was very nice and made sure my dream of owning a jeep happened. I was very pleased. More

by PAITMEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
Report | Print
Jan 22, 2024 -

Peterson Chrysler Jeep Dodge responded

Thanks for the review! We appreciate the kind feedback and hope to see you again at Peterson Chrysler Jeep Dodge Ram. Safe travels!

January 14, 2024

Excellent customer service I couldn’t believe how great they greeted me and even open my car’s door for me on my way out. I appreciate that. More

by JOSECRUZJG68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Report | Print
Jan 15, 2024 -

Peterson Chrysler Jeep Dodge responded

Jose, we're delighted to know you had such a positive experience at Peterson Chrysler Jeep Dodge Ram. Our team always aims for top-notch service! Thanks for the review and your kind words.

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