Peterson Toyota
Boise, ID
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Andrew was great. He listened to what we needed and worked to locate a vehicle that worked for us. No pressure to wedge us into something we didn’t want. He listened to what we needed and worked to locate a vehicle that worked for us. No pressure to wedge us into something we didn’t want. More
Mike Henderson and Katlin (we didn't get her last name) made buying our very specific Jeep easy! We flew from out of town to make the purchase and we were only at the dealership 45 and we were on the road made buying our very specific Jeep easy! We flew from out of town to make the purchase and we were only at the dealership 45 and we were on the road. Mike made sure everything was ready and taken care of when we walked in. Thank you, Mike, for all your hard work, we love our new ride! More
BEWARE! I wish I could post pictures here to show the sloppy repair service quality at Peterson Toyota in Boise on 9101 West Fairview Ave. I would not recomm I wish I could post pictures here to show the sloppy repair service quality at Peterson Toyota in Boise on 9101 West Fairview Ave. I would not recommend. Their service department has repaired a torn CV boot multiple times on our 2014 Sienna, at least once each year for past 3-4 years. It’s all in the repair history. These should not go out so often! They are not good at diagnosis. High quality work from a Toyota dealer is expected, especially since their rates are also much higher than others. Quality work is why we chose to have a Toyota dealer to work on our Toyota. On 8/11/23 we paid Peterson Toyota $1,863 to replace both two front axle assemblies and CLEAN ALL THE GREASE OFF OF THE ROTORS AND BRAKES from the CV boot tear. Today on 8/26/23 we pulled the tires off to redo the front brakes and found that Peterson Toyota service did not even touch cleaning any grease off brakes at all! Our Sienna was not safe to drive with all the grease everywhere they left on there! I scooped loads of grease off from all over the brakes and even the calipers that they were paid to do. Grease all over the inside of the wheel too. We put trust in Peterson Toyota to do the job right, including cleaning and making it safe for the road and they failed significantly! Grease all over on brakes is not safe! I hope this review will help anyone thinking of using Peterson Toyota for their service repairs. This has been failed repair by Peterson Toyota several times. It is the principle of doing exactly what was agreed, and paid, and keeping people safe. People that pay to have repairs done shouldn't have to look under the car to see if it was done right or even done at all. Update 8/28/23, Rich (service manager) at Peterson Toyota called and picked up the van and they cleaned up the mess as they were supposed to the first time. I appreciate they made it right even though it was a big pain and inconvenience. More
They found a salesperson to let us into the vehicle so we could sit in it and determine whether we would be interested in pursuing it further. We didn't get contacted from the dealership for our referral for could sit in it and determine whether we would be interested in pursuing it further. We didn't get contacted from the dealership for our referral for a day or 2 after we had already dropped by to see if the vehicle had the configuration we wanted. It didn't. More
This was our second experience with Alisha at Peterson Toyota and she is 2 for 2. She’s a real MVP that one. Because of people like Alisha, Todd, and Tom, Peterson Toyota is the only place we buy cars Toyota and she is 2 for 2. She’s a real MVP that one. Because of people like Alisha, Todd, and Tom, Peterson Toyota is the only place we buy cars. The only downside about Toyota’s lasting so long is not being able to see them more often. This is definitely the way car buying should be done. More
After years of planning and preparing I finally decided to buy my dream car on a whim. I was lucky enough to be connected with Jason Hallum. He was kind, friendly, helpful, and when I told him I knew exact to buy my dream car on a whim. I was lucky enough to be connected with Jason Hallum. He was kind, friendly, helpful, and when I told him I knew exactly what I wanted and I had two hours before I had to leave - he jumped into action. He was quick, proficient, focused, and honored my timeframe and preferences. It was THE best experience I’ve ever had buying a car and have sense told many friends and family that when they’re ready to buy - he’s the guy to go to. Thanks again Jason! More