Peterson Toyota
Boise, ID
Filter Reviews by Keyword
By Type
Showing 1,294 reviews
5 stars to Dale Pogoda, who made our car buying experience worth it. He was kind, attentive and professional all the way. He kept us informed of the vehicle’s status throughout the entire 5-6 month experience worth it. He was kind, attentive and professional all the way. He kept us informed of the vehicle’s status throughout the entire 5-6 month long process and always returned our calls/texts. He went out of his way to answer our questions and allay every concern. He was “fun” to talk to, since we shared common interests in cars and is the reason we would return to Peterson Toyota. Thank you Dale for making us feel valued! More
We have bought four new Toyota's from Sean Lancaster over the past twenty years. And three used Toyota's with the help of Newly for our sibling's. Amazing staff and showroom, we were pleasantly introduc over the past twenty years. And three used Toyota's with the help of Newly for our sibling's. Amazing staff and showroom, we were pleasantly introduced to Sean's son Shane as our new salesman as Newly is now retired and he did a great job and will recommend him for the next twenty years. Service department experience has always been great over the years as well without ever having a problem and picking it up washed was another positive. We have referred friends and neighbors to Petersons and they claim the same. More
This was one of my best experiences buying a car I must say that I had a very positive experience with Peterson Toyota and the representative Chris Larson was second to none when it came to attentiveness a say that I had a very positive experience with Peterson Toyota and the representative Chris Larson was second to none when it came to attentiveness and making me feel comfortable and confident about the purchase for a 2023 Toyota Camry SE I highly recommend this dealer if you like Toyotas and I suggest you ask for Chris Larson if you want a good rep that will listen to you and all your needs interests and desires in a car because he showed me all the features advantages and benefits of owning a Toyota and I must say this is the most positive experience I've had on the west side of the United States because I bought a couple cars in California and they were not nearly as positive as this purchase was Peterson Toyota is an excellent dealer that for all of your needs thanks guys for all your help I really appreciate it⭐⭐⭐⭐⭐ More
I have tried to purchase a vehicle from this Dealership on multiple occasions. They just never have the inventory. There was one bright spot and that was the last employee that tried to help me. Her name a on multiple occasions. They just never have the inventory. There was one bright spot and that was the last employee that tried to help me. Her name as Katlyn. When the Sales Manager leaves you a voicemail and states no call should request the General Manager get involved and he leaves the General phone number going through the switch board you should not be grilled as to why your asking to talk to the Sales Manager Rudy Lopez. The switchboard operator should get you to the person you requested without smart remarks. This is. About the same as when I asked to talk to the General Manager. Ironicly, I got calls from every manager but the General Manager. When I called back for the Sales Manager Rudy Lopez (a month ago) and confirmed he was there he never called back till the following day stating he was not in when I called. He was unaware that I confirmed with his staff he was present. At that point having lied to me I felt it was not worth calling back. I waited and called back later as I receive e mails from Peterson as to their sales events. I wanted to let him know I was going to be coming in to meet with Katlyn who had done a great job on the phone. So I called the number Rudy gave me and when I asked for Rudy after my 5th attempt to contact him the receptionist asked what she could do the help and I said I would like to talk to Rudy. She paused and said he was a manager. I said I was aware of that was he in. Unfortunately she had an attitude as to my request so I felt it was not worth it to deal with that kind of professionalism. I just ended the call. More
Since edmark toyota totally missed the mark I started using peterson and I am not disappointed. I take two different vehicles there for servicing and I am very happy with them. Spencer has been my servic using peterson and I am not disappointed. I take two different vehicles there for servicing and I am very happy with them. Spencer has been my service advisor and always gets what I need done fast and their servicing crew is great. 5 stars for sure. Might be a few bad reviews but someones always gonna be a sour apple. More
With the help of Troy Woodward and supporting staff (Aaron and Sean and others whose names I didn’t catch), we recently purchased a hybrid RAV4 from Peterson Toyota. From the beginning, Troy was helpf (Aaron and Sean and others whose names I didn’t catch), we recently purchased a hybrid RAV4 from Peterson Toyota. From the beginning, Troy was helpful; he helped identify which version of the many possibilities fit our needs, gave us a good price and facilitated everything along the way. I really appreciated that he kept in touch with us, and was responsive when I had questions. This is our third vehicle from Peterson, and the service has been excellent each time. Thanks, Troy and everyone! More
From the time I stepped on the lot Josh C. was there to greet me and help with the purchase of my new-to-me Avalon. There weren't any hybrids on the lot but he didn't stop there. We ended up g was there to greet me and help with the purchase of my new-to-me Avalon. There weren't any hybrids on the lot but he didn't stop there. We ended up going into the service department to look at the one they just took in on trade that was still undergoing the inspection. It was a few days in the making but Josh kept true to his word and walked me through it every step of the way; even after the paperwork had been signed. Thank you Josh for a job very well done! More