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Phil Fitts Ford

New Castle, PA

4.8
1,302 Reviews
Call Dealership (724) 658-3521
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3250 Wilmington Road

New Castle, PA

16105

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1,302 Reviews of Phil Fitts Ford

February 14, 2026

Amazing customer service, a quick and easy buying experience I was in out of there no hassle More

by Cfry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Altman, Greg Knauf, Michelle Swogger
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February 06, 2026

Out standing Ford dealership to do business with. The quality of personnel are very professional and a pleasure to work with. More

by Smitty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becki Davison, Paula Miller, Ken Schulz, Eric Altman, Albee Mangino, Mike Hietsch, Brian Grantham, Brian Hietsch, Tony Oliva, Greg Knauf
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Feb 11, 2026 -

Phil Fitts Ford responded

Hi Smitty, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 22, 2026

I appreciate the dealership telling me something that I didn't know about my car I like the fact that the sales lady c a l l ie was very professional making me feel comfortable offering me coffee water and More

by MARSHALLtony722
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Callie Whiting
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January 14, 2026

Albi Mangino was salesman, but everyone involved made the transaction smooth. The deal was more than fair, and up front. Would recommend the dealership, and ask for Albi Mangino, he'll get the deal done. More

by kmnewcastle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albee Mangino, Brian Hietsch
Report | Print
Jan 15, 2026 -

Phil Fitts Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 19, 2025

Every time I have been there I have been treated very respectfully and kindness superior More

by Ghos2wal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albee Mangino, Brian Grantham
Report | Print
Nov 21, 2025 -

Phil Fitts Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 17, 2025

Was pleasantly greeted by Kenny and everyone was courteous and friendly. My vehicle was serviced promptly. More

by louann81254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny in service
Report | Print
November 03, 2025

Got my oil change with the “works” so all good service except 93.00 later! I asked if I could have the Mercer ford price of like 59.00? But nope. Next time ima drive 20 min fir45.00 about savings then go More

by Apekennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
October 30, 2025

It was a pleasant experience Alberto is the consummate professional and I am very happy with my Ranger More

by Joe.young62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albee Mangino, Brian Hietsch
Report | Print
Oct 31, 2025 -

Phil Fitts Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!

October 27, 2025

Our experience was very relaxing and with not pressured to buy. Staff was very friendly, We would recommend to our family and friends. More

by rsbowman55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Altman, Greg Knauf
Report | Print
Oct 29, 2025 -

Phil Fitts Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 22, 2025

Great service and very personal , i would highly recommend the dealership and excellent service department!! More

by Roecai86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken carter
Report | Print
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