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Phil Fitts Ford & Lincoln
New Castle, PA
1,264 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,264 reviews
May 25, 2025
Robert was awesome to deal with. He ordered the ford Maverick Hybrid exactly as we requested. He stayed with us through the whole process and kept us informed about production and de He ordered the ford Maverick Hybrid exactly as we requested. He stayed with us through the whole process and kept us informed about production and delivery. We will definitely deal with Robert Bailey again. More
by Sherry.hammond17
Verified Customer
May 22, 2025
This was one of the best experiences I’ve ever had. Not only was I guided through every step but also treated as if family. Not only was I guided through every step but also treated as if family. More
by pricegipe85
Employees Worked With
May 17, 2025
Great dealership,awesome service. Everything went smooth with the financing your team rocks... If anyone needs a new or used car......please see CALLIE WHITING!!!!! Everything went smooth with the financing your team rocks... If anyone needs a new or used car......please see CALLIE WHITING!!!!! More
by normannaplen
Employees Worked With
Callie whiting
May 15, 2025
Service department is friendly and courteous. A part had to be ordered and when the part arrived, my Bronco was serviced that same day. A part had to be ordered and when the part arrived, my Bronco was serviced that same day. More
by Buckin Bronco
Employees Worked With
Kenny—excellent
April 25, 2025
Albee was a fantastic person to work with! He made the process simple & quick. He worked with me on a vehicle that I wanted & assisted with my trade He made the process simple & quick. He worked with me on a vehicle that I wanted & assisted with my trade More
by jaford_00
April 12, 2025
Kenny is always helpful and kind! He is always accommodating with the scheduling. It was a bit of a wait to complete the service this time but typically the service is quick and easy. He is always accommodating with the scheduling. It was a bit of a wait to complete the service this time but typically the service is quick and easy. More
by DEANNA.FRABOTTA
Employees Worked With
Kenny Carter
April 11, 2025
Great service as always! Professional, courteous, informative, and great to work with. Found the truck I wanted. Professional, courteous, informative, and great to work with. Found the truck I wanted. More
by Jeff S
April 02, 2025
Body Shop extremely friendly and helpful. The repairs were completed on time and no problems The repairs were completed on time and no problems More
by PERKINS2867
March 25, 2025
If your looking to buy a new Ford, no reason to look anywhere than Phi Fitts Ford!!! anywhere than Phi Fitts Ford!!! More
by FLYNCH
