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Phil Fitts Ford & Lincoln
New Castle, PA
1,269 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 15, 2025
When we pulled in Michelle Swogger greeted us and was
very helpful in finding the vehicle we were looking for, she was friendly, knowledgeable and made our experience very pleasant. when i am ready to pu
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by sparky10669
Verified Customer
Verified Customer
June 11, 2025
As I Was buying a 2024 vehicle, when signing papers, was
told it was a 2023. They would not reduce cost of vehicle after discovering it was a year older than what we were told.
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by jones5points
Verified Customer
Verified Customer
June 10, 2025
Ava was so sweet, helpful, and knowledgeable from
beginning to end. She stay in communication with me and worked with me very well!
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by ashmaybe09
Verified Customer
Verified Customer
Employees Worked With
Ava
Photos & Amenities
- Customer Lounge Area
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Shuttle Service
- Television
- Vending Machines
- After Hours Drop-Off
- Cable TV
- Free Coffee
- Free Drinks
