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This rating includes all service center reviews, with more weight given to recent reviews.
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562 Reviews of Phil Fitts Ford - Service Center
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September 06, 2025
Our recent experience included exceptional communication from Kenny and excellent, timely repair service on our Fusion. from Kenny and excellent, timely repair service on our Fusion. More
by Dale
Employees Worked With
August 30, 2025
Phil Fitts Ford has the best customer service I’ve ever had at any dealership in my life. I wouldn’t even consider going to another dealership to purchase a work truck and the service department is the bes had at any dealership in my life. I wouldn’t even consider going to another dealership to purchase a work truck and the service department is the best of the best. Both Rob and Kenny go out of their way for customer satisfaction, I can’t say enough good things about this dealership Their top-notch. More
by Scottco87
Employees Worked With
Rob and Kenny in the service department
August 16, 2025
Very professional service ! Had an appointment scheduled and it was on time ! Will highly recommend them ! Had an appointment scheduled and it was on time ! Will highly recommend them ! More
by Joe fazio
August 11, 2025
One two three four five six seven eight nine ten eleven twelve thirteen fourteen fifteen twelve thirteen fourteen fifteen More
by Westpenn22
Employees Worked With
August 08, 2025
Excellent service and great customer care. Everyone.very accommodating and friendly. I would recommend to anyone to try this service. Everyone.very accommodating and friendly. I would recommend to anyone to try this service. More
by Peggy
Employees Worked With
Other Employees :
Darius Carter, Rod Franzi, Luke Lord, Michael Broderick, Dan Duncan
July 02, 2025
The work they did was excellent! ! When they were done my truck looked like brand new!! ! When they were done my truck looked like brand new!! More
by SHERLENN50
Verified CustomerEmployees Worked With
July 02, 2025
They went above and beyond to help me with the right price and vehicle..thanks price and vehicle..thanks More
by redrox711
June 30, 2025
Kenny from service , is great to deal with as usual . Very professional and polite . My truck had the works and a recall done . I’m pleased with the job done . One thing I would change is the waiting roo Very professional and polite . My truck had the works and a recall done . I’m pleased with the job done . One thing I would change is the waiting room . It’s wide open in the middle . I would like to see it in a separate room . With a little privacy . As I was there a hour and half and dozed off . lol More
by jenorr7
Employees Worked With
Kenny
June 29, 2025
Great Ford dealership, always friendly. Tony was easy to work with and took great care of my vehicle. Tony was easy to work with and took great care of my vehicle. More
by B1978K
Employees Worked With
