Back

Phil Fitts Ford

New Castle, PA

4.8
1,325 Reviews

3250 Wilmington Road

New Castle, PA

16105

Directions

By Type

1,325 Reviews of Phil Fitts Ford

July 24, 2024

Nice and friendly dealership Albee Mangino is the best. He helped me out and I walked out of the dealership that day with exactly what I wanted. More

by ravenslight_2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
Jul 24, 2024 -

Phil Fitts Ford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Thank you from the Phil Fitts Family

July 22, 2024

I recently had the pleasure of having my car repaired by Phil Fitts Ford and Lincoln after an automobile accident, and I am extremely pleased with the service I received. From the moment I walked in, More

by chrbok01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula, Tony Oliva
Jul 22, 2024 -

Phil Fitts Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phil Fitts Ford & Lincoln. Thank you from the Phil Fitts Family

July 20, 2024

The repair shop did an amazing job fixing my car after I hit a deer. They were professional and extremely nice. They kept me up to date and made sure I was aware of everything going on. I was extremely happ More

by heather04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
Jul 21, 2024 -

Phil Fitts Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 19, 2024

The dealership had very friendly staff, fair deal, & easy transaction. I would definitely shop here again. More

by anonymous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
keyshawn, Brian Grantham
Jul 20, 2024 -

Phil Fitts Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Phil Fitts Ford & Lincoln. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (724) 658-3521.

July 18, 2024

I felt like Inwas wellntaken care of. They were very professional and quickly took care of my problem More

by wardkenneth90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
Jul 19, 2024 -

Phil Fitts Ford responded

Thank you, Kenneth, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again. Thank you from the Phil Fitts Family

July 18, 2024

They were great. Fast, proficient, and friendly. They will be my n̈ew ford garage.thank you. More

by Herkplatts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hietsch, Tony Oliva
Jul 19, 2024 -

Phil Fitts Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

July 18, 2024

Phil Fitts Ford Service department was fast and courteous. They took care of everything I asked them to do, and kept me informed along the way. Great place to have service work done. I’ve also boug More

by Ben Bair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny in service, Rod Franzi
Jul 19, 2024 -

Phil Fitts Ford responded

Thank you, Ben! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phil Fitts Ford & Lincoln. Thank you from the Phil Fitts Family

July 18, 2024

Friendly wanted to make the deal happen haggled back and forth but got it done. More

by Matthewm1012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Knauf
Jul 19, 2024 -

Phil Fitts Ford responded

Thank you, Matthew, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Thank you from the Phil Fitts Family

July 17, 2024

Quick in & out for a necessary recall. Scheduled ahead & they were more than ready. Thanks! More

by PLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Jul 18, 2024 -

Phil Fitts Ford responded

Hi, we're pleased to hear everything was completed to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 12, 2024

Kenny is the best 👌 👍 by far. None better than him and John Caffro. John is the best mechanic I know. More

by Donmic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Altman, Darius Carter
Jul 13, 2024 -

Phil Fitts Ford responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

...
15
...