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Phil Fitts Ford

New Castle, PA

4.8
1,325 Reviews

3250 Wilmington Road

New Castle, PA

16105

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1,325 Reviews of Phil Fitts Ford

May 11, 2026

I've bought a few cars from this dealership over the years. Never had any problems. Good hometown store More

by djvonzipper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fitts, Greg Knauf
May 08, 2026

Excellent service department! Prompt service! Courteous and knowledgeable service advisor! Fixed right the first time! More

by stephen.b.moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenney in Service
May 16, 2026 -

Phil Fitts Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

May 01, 2026

I had an outstanding experience working with Albee my car salesman from start to finish. He was knowledgeable, patient, and genuinely focused on helping me find the right vehicle, not just making a sale. He More

by alex.patton02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
April 24, 2026

Wouldn't take my car anywhere else! Always great service. Honest and Trustworthy and extremely personable. More

by pbakos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
April 16, 2026

Phil Fitts has always given me great service. I can could on them to keep my truck in great condition More

by chyatesg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hietsch
Apr 20, 2026 -

Phil Fitts Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2026

Callie Whiting made buying my new truck a very easy and enjoyable experience. Everybody at the dealership was very helpful.. I would not hesitate to buy another vehicle from this dealership or recommend th More

by g_pettibon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Altman, Callie Whiting
April 02, 2026

Friendly , very knowledgeable of Ford products and available options. I would highly recommend my salesman to any friends and family!!! More

by Rayron667
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Albee Mangino, Brian Grantham
March 17, 2026

Great dealership . Easy to work with, good pricing, met all my expectations. Look forward to future opportunities. More

by gfarkas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Altman, Callie Whiting
Mar 20, 2026 -

Phil Fitts Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 17, 2026

Phil Fitts dealership has honest, trustworthy, kind and personable sales associates. It was my pleasure to purchase a new truck! I’ll be back for another purchase, soon! More

by davidalbanese530
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Fitts, Eric Altman, Albee Mangino
Mar 29, 2026 -

Phil Fitts Ford responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 12, 2026

Stopped in to look at a 2024 Bronco 2-door on the used lot. Brandon was extremely helpful and answered all my questions about that vehicle and the various trim and motor options for that model. He was ver More

by Kelly Jones
Recommend Dealer
Yes
Employees Worked With
Brandon. 5+ stars!
Mar 16, 2026 -

Phil Fitts Ford responded

Hello Kelly, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!