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Phil Fitts Ford

New Castle, PA

4.8
1,299 Reviews

3250 Wilmington Road

New Castle, PA

16105

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1,299 Reviews of Phil Fitts Ford

August 06, 2025

Fantastic experience! Great sales staff, low pressure, helpful, friendly, and honest. Highly recommended dealership with a family like vibe. Check them out if you are in More

by Ford explorer 2025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calie Whiting, Michelle Swogger, Eric Altman
Aug 06, 2025 -

Phil Fitts Ford responded

Thanks for sharing about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

August 06, 2025

Nice staff. Great service. Kenny in service is great. Always work with my schedule and meet my needs. More

by CAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 06, 2025 -

Phil Fitts Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you from the Phil Fitts Family

July 29, 2025

It was s easy experience Ava the sales person was knowledgeable and helped me alot More

by paulerrera2
Recommend Dealer
Yes
Employees Worked With
Ava
Jul 30, 2025 -

Phil Fitts Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

July 02, 2025

They went above and beyond to help me with the right price and vehicle..thanks More

by redrox711
Recommend Dealer
Yes
Employees Worked With
Ava, Eric Altman, Tony Oliva
Jul 02, 2025 -

Phil Fitts Ford responded

Thank you for choosing Phil Fitts Ford & Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you from the Phil Fitts Family

July 02, 2025

The work they did was excellent! ! When they were done my truck looked like brand new!! More

by SHERLENN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
Jul 02, 2025 -

Phil Fitts Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you from the Phil Fitts Family

July 02, 2025

Always a great experience working with Phil Fitts and the employees there. They are friendly and helpful. They make it timely and efficient so that we are not wasting more time than we have to inside! The More

by TLYNCH17
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Altman, Albee Mangino, Brian Grantham
Jul 02, 2025 -

Phil Fitts Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

July 01, 2025

Easy working with everyone and no pressure sales. Would consider purchasing from them again in future More

by cjrhodes86
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Grantham, Brian Hietsch, Greg Knauf
Jul 01, 2025 -

Phil Fitts Ford responded

Thank you so much for choosing Phil Fitts Ford & Lincoln! Please let us know if we can be of any more assistance. Thank you from the Phil Fitts Family

June 30, 2025

Kenny from service , is great to deal with as usual . Very professional and polite . My truck had the works and a recall done . I’m pleased with the job done . One thing I would change is the waiting roo More

by jenorr7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
Jun 30, 2025 -

Phil Fitts Ford responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

June 29, 2025

Great Ford dealership, always friendly. Tony was easy to work with and took great care of my vehicle. More

by B1978K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
Jun 29, 2025 -

Phil Fitts Ford responded

Thanks for sharing your thoughts about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

June 28, 2025

Most fun I’ve ever had buying a vehicle. Ava Brocious is a gem. The entire team was extremely friendly and helpful. They got me an excellent deal and were super transparent through the loan More

by kmswartz19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ava Brocious , Mike Hietsch
Jun 28, 2025 -

Phil Fitts Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family