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Phil Fitts Ford

New Castle, PA

4.8
1,325 Reviews
Call Dealership (724) 658-3521
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3250 Wilmington Road

New Castle, PA

16105

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1,325 Reviews of Phil Fitts Ford

March 25, 2025

If your looking to buy a new Ford, no reason to look anywhere than Phi Fitts Ford!!! More

by FLYNCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albee Mangino, Brian Grantham
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Mar 25, 2025 -

Phil Fitts Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

March 22, 2025

The service dept is always very friendly and helpful and Rob took care of me fast More

by bakersecret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob in service dept
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Mar 25, 2025 -

Phil Fitts Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you from the Phil Fitts Family

March 18, 2025

What a gem to have dealt with Robert. He went above and beyond, spending time to listen to my needs and help me locate the F-150 I wanted! I never felt I was being forced or pushed into More

by bobdawg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bailey, Eric Altman, Brian Grantham, Brian Hietsch
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Mar 18, 2025 -

Phil Fitts Ford responded

Bob, Thanks for sharing your thoughts about your experience with Phil Fitts Ford & Lincoln. Robert and our team appreciate your business and hope to see you again soon! Congratulations on your F-150! Thank you from the Phil Fitts Family

March 17, 2025

Very good, Shane did a fine job. Had the truck cleaned and inspected fo pickup the next day. More

by tightline
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Roper
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Mar 17, 2025 -

Phil Fitts Ford responded

It's fantastic to hear that Shane provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

March 12, 2025

It was a pleasure having Ava assist us in the purchase of our new vehicle. It is rare that anyone is able to describe an auto purchase as a delight! Karl and Terry Hart More

by kfhart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ava Brocious
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Mar 12, 2025 -

Phil Fitts Ford responded

Here at Phil Fitts Ford & Lincoln, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Ava, and it was a pleasure having you at the dealership. We appreciate your review! Thank you from the Phil Fitts Family

March 02, 2025

The dealership was top notch and so was the salesman Albee. I traveled a distance but it was well worth it. More

by slthomas824
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
Report | Print
Mar 03, 2025 -

Phil Fitts Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Phil Fitts Ford & Lincoln are glad to have you as a customer. Thank you from the Phil Fitts Family

February 24, 2025

Fast professional service by professional employees. Very easy to get my service appointment. I was well informed of everything that was going on during my appointment. More

by JUNGLE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
Report | Print
Feb 24, 2025 -

Phil Fitts Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Thank you from the Phil Fitts Family

February 20, 2025

Quality work with the customer in mind. Willing to take the time to do the job properly. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula , Tony Oliva
Report | Print
Feb 20, 2025 -

Phil Fitts Ford responded

It has been a pleasure serving you, Jeff. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phil Fitts Ford & Lincoln, we look forward to having you as a valued customer for many years to come! Thank you from the Phil Fitts Family

February 19, 2025

Shane was great to deal with along with Brian. Everything went smoothly with my purchase. Great people to deal with. More

by kielarw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane, Brian Hietsch
Report | Print
Feb 19, 2025 -

Phil Fitts Ford responded

Thanks for sharing about your experience with Phil Fitts Ford & Lincoln. Shane, Brian, and our team appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

February 16, 2025

Phil Fitts is the Best. They treat me good. Tony and Paula in Collision, Ken, Rob, and Jim in service are the Best. I have no complaints. I recommend people who are looking More

by dlbooth51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Altman, Albee Mangino, Tony Oliva
Report | Print
Feb 17, 2025 -

Phil Fitts Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phil Fitts Ford & Lincoln, we look forward to having you as a valued customer for many years to come! Thank you from the Phil Fitts Family

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