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Phil Hughes Honda

Athens, GA

4.1
259 Reviews

3200 Atlanta Hwy

Athens, GA

30606

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Showing 259 reviews

December 09, 2015

Quick & Pleasant I've always been greeted with a smile from people ready to help. Though i was only in to get my oil changed this past time, they thoroughly checked ou More

by AWCURRY11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brownlow
Jan 14, 2016 -

Phil Hughes Honda responded

We're happy your experience in our service center was a pleasant one! Thanks so much for taking the time to give us a positive review. We hope to always surpass your service expectations! Sincerely, Lindsay Lucas

December 07, 2015

Always a pleasure Professional, helpful, trustworthy and efficient...love Phil Hughes Honda!! Always leave feeling well taken care of from start to finish! Thank you More

by hapmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 14, 2016 -

Phil Hughes Honda responded

Thank you for your kind words!! We appreciate your review!

December 03, 2015

Buying an used car with Honda is a good experience The employees here are friendly and pleasing. They clearly explain the terms and guide you through a pleasant experience of buying car from Honda. Tha More

by Narendran Sekar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nichols, Jerry Gay, Magan Bell, Ron Bhuiyan
Jan 14, 2016 -

Phil Hughes Honda responded

Thanks Narendran! We hope you're enjoying your new vehicle!

December 02, 2015

Buying a new car from you was a pleasurable experience I had visited another dealership while visiting my son in Marietta but I am so glad that I did not buy a vehicle before coming to my hometown dealersh More

by MBACCHUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Buffington, Gary Bowman
Jan 14, 2016 -

Phil Hughes Honda responded

Gary is great! We're so glad you are satisfied with your buying experience here at Phil Hughes and feel flattered you would recommend us to your son. Hope you are enjoying your new Honda! See you soon for a service! Sincerely, Lindsay Lucas

November 25, 2015

Customer review Great! They did everything they said they would. As far as I know, they updated the driver and passenger side airbag. Happy Thanksgiving. Merry Chris More

by JAMESSMITH59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 14, 2016 -

Phil Hughes Honda responded

Thanks James! So happy we could provide you with a positive service experience! If you have any further issues with your airbags, please don't hesitate to give Mike a call. Hope you had a Merry Christmas and Happy New Year as well! Sincerely, Lindsay Lucas, Marketing Director

November 19, 2015

Service on 2006 Honda CRV Jake was very professional in handling my problem. He had a mechanic ride with me to determine the cause of a vibration. They determined that the tran More

by mailman35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mechanic name unknown., Jake Lovette
Jan 14, 2016 -

Phil Hughes Honda responded

Thanks so much for sharing your experience with our service department! I'm so glad that Jake and the mechanic were able to determine the issue and perform the necessary services. We appreciate your review and your trust as a customer! Sincerely, Lindsay Lucas, Marketing Director

November 16, 2015

Had to return to finish up the repairs Had a problem with the small doors behind the dash panel that control the AC airflow. After many miles, they gave up the ghost. Repair went rapidly; More

by WHUFF483
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nichols
Jan 14, 2016 -

Phil Hughes Honda responded

Thank you for being patient with us to resolve the issue with your vehicle! I apologize that the issue wasn't fully corrected during your first visit to our service department, but we appreciate that you still felt you overall experience with Phil Hughes was positive. Please don't hesitate to let David know if you have any other issues! Sincerely, Lindsay Lucas, Marketing Director

November 15, 2015

None Better! After some really bad experiences with dealerships, I was reluctant to use a dealership when I purchased my 2007 Honda Odyssey. But they have always More

by KatieInAthens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Towing by Barrett! Great - clean vehicle, above and beyond service, prompt, courteous.
Jan 14, 2016 -

Phil Hughes Honda responded

Katie, I am so happy we were able to improve your opinion of car dealerships! At Phil Hughes, we strive for the best possible experience for all of our customers in sales and service. Please don't hesitate to contact us if you ever have issues with your Odyssey. We appreciate your review!

November 12, 2015

Routine maintenance Called ahead for an appointment. Service rep was courteous and professional. Service was performed in a timely manner and completed as promised. Highl More

by RRKRAELING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Lovette
Jan 14, 2016 -

Phil Hughes Honda responded

Thanks so much for your endorsement! We are thrilled you had such a positive service experience with Jake - I will make sure he knows you were pleased! Sincerely, Lindsay Lucas, Marketing Director

November 11, 2015

Recall Notice Went for a CVT software upgrade. Took longer than the stated 20 minutes the recall notice indicated. Was at the dealership for over an hour. Was told More

by SMOKE8041
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Burns, Service Advisor
Jan 14, 2016 -

Phil Hughes Honda responded

We apologize that your service recall experience required more of your time than was expected, but thank you for your understanding and patience. I am happy Bill was able to still provide you with a positive customer service experience despite your wait. Thanks for taking the time to post your review! Sincerely, Lindsay Lucas, Marketing Director

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