Phil Long Ford of Chapel Hills

Oil change and tire rotation My husband and I have been making appointments with Mark for years. He is very knowledgeable, and pleasant and recommends what we need or don't need. My husband and I have been making appointments with Mark for years. He is very knowledgeable, and pleasant and recommends what we need or don't need. More

Efficient and friendly I have always had great experiences with Phil Long Chapel Hills service dept. Everyone is very friendly and knowledgeable, and they are pretty good a I have always had great experiences with Phil Long Chapel Hills service dept. Everyone is very friendly and knowledgeable, and they are pretty good at estimating how long things will take. They also offer good value compared with other service options; I am not paying a premium to go to the dealership for service. They do a great job, More

Fast and efficient The visit went very smoothly and the work was completed quickly. The people involved in the process were courteous and gave me the information concern The visit went very smoothly and the work was completed quickly. The people involved in the process were courteous and gave me the information concerning the unplanned work that was required. More

Proud new owner of an F250 Super Duty I could not be happier than I am right now as a proud new owner of an F250 Super Duty truck with an incredibly powerful Power Stroke diesel. I walked I could not be happier than I am right now as a proud new owner of an F250 Super Duty truck with an incredibly powerful Power Stroke diesel. I walked out with a great deal, $0 down and 0% interest on a 2015 model F250! Thank you Phil Long Ford and Ford Motor Company for allowing me to get back into a the truck I love. More

Maintenance Service The service advisor that assisted me in maintaining my vehicle is excellent, experienced and reviewed my vehicle maintenance history advising me as to The service advisor that assisted me in maintaining my vehicle is excellent, experienced and reviewed my vehicle maintenance history advising me as to insuring my vehicle remains in top condition - Mark is to be commended. More

Oil Change Fuel injector work, filters Whats to say went as expected, nice waiting area, left my coffee cup. Employee's know their business, were friendly, got the job done. Ryan was on Whats to say went as expected, nice waiting area, left my coffee cup. Employee's know their business, were friendly, got the job done. Ryan was on top of everything and kept me informed of what was going on. More

All visits should be like this Fuel pump on my Taurus had been replaced in Feb. and turned out to be defective. It was replaced again at no charge and no hassle. Mark was extremel Fuel pump on my Taurus had been replaced in Feb. and turned out to be defective. It was replaced again at no charge and no hassle. Mark was extremely pleasant and helpful in getting the work done. More

Good job Service is always good. Employees are very helpful. Down side is I have to come back in to get one of the services done due to parts department me Service is always good. Employees are very helpful. Down side is I have to come back in to get one of the services done due to parts department mess up. More

Hassle Free Service Bring your car in, tell them what you want done and what they recommend and they take care of the rest! Even brought my car right to me so that I didn Bring your car in, tell them what you want done and what they recommend and they take care of the rest! Even brought my car right to me so that I didn't have to go hunting in their parking lot. They have always been friendly and truly want to make my experience pleasant. Chris Taylor always remembers me. More

Enjoyable I was offered cookies and watermelon and pineapple while I was reading my book for an hour. I didn't take the cookies. I did take coffee too. I was offered cookies and watermelon and pineapple while I was reading my book for an hour. I didn't take the cookies. I did take coffee too. More