Phil Long Ford of Motor City

My Phil Long Experience I found this dealership to be comfortable, and friendly. Kudos to my Sales Rep Clinton! I'm not sure I'd choose any other dealership to do future busi I found this dealership to be comfortable, and friendly. Kudos to my Sales Rep Clinton! I'm not sure I'd choose any other dealership to do future business with. More

Phil Long Colorado Springs I really appreciate the work that Derrick, Ray Ted and Austin did for me. My wife and I are pleased with our new F250. I say throw them all a bone, o I really appreciate the work that Derrick, Ray Ted and Austin did for me. My wife and I are pleased with our new F250. I say throw them all a bone, or an incentive reward. I would go back again to do business with this team Sincerely Brian Ressler More

Great service The team at Ford Motor City worked hard to get me into a great car. They listened to me and got me exactly what I was looking for. Thank you The team at Ford Motor City worked hard to get me into a great car. They listened to me and got me exactly what I was looking for. Thank you More

New truck I worked with Alan Johnson via email making my first visit with Alan smooth. His no pressure attitude was appreciated. The truck I had researched i I worked with Alan Johnson via email making my first visit with Alan smooth. His no pressure attitude was appreciated. The truck I had researched is now parked in my drivway. More

Brian's happy customer review This is Brian Bourne thing I worked with Anthony Gregory he works for a for days on getting me approve from my loan he also help me with other when ot This is Brian Bourne thing I worked with Anthony Gregory he works for a for days on getting me approve from my loan he also help me with other when other vehicle broke down to go get paperwork for my financing and I recommend them to friends because here is extremely patient and honest and he is a very nice person More

Happy customer I was with a buddy of mine Bryan Bornstein at Phil Long Ford Motor City had an amazing experience the wait was worth it my buddy finally got his car t I was with a buddy of mine Bryan Bornstein at Phil Long Ford Motor City had an amazing experience the wait was worth it my buddy finally got his car the person that got our car his name was Anthony Gregory thank you for helping him out and taking the time to battle for him to get them into a car we really appreciate you I hope to make business with you again soon More

Happy Customer Great experience with Christian Miller (Sales) with the purchase of my 2019 Ford Escape SE. Will recommend to all my co-workers, friends and family. Great experience with Christian Miller (Sales) with the purchase of my 2019 Ford Escape SE. Will recommend to all my co-workers, friends and family. More

If you want to repeat yourself till your blue in the face If it’s one thing I hate, it’s repeating myself multiple times. Called to make service appointment, explained myself and coupon book we already had, h If it’s one thing I hate, it’s repeating myself multiple times. Called to make service appointment, explained myself and coupon book we already had, husband drops off car and explains whats wrong, service guy mike is too busy trying to sell service coupon book we don’t need to pay attention to what he’s saying. Mike calls 2-3 more times asking what’s wrong with vehicle. Husband goes to pick up vehicle with the coupon book we already have and some how ends up purchasing a new one we didn’t need and or want, because mike wouldn’t take the coupon we already had. I explained to him on phone we did not need a new coupon book prior to us settling Bill. We get vehicle home, bolts are missing and timing belt cover is not secured. They have lost our business for life. I will make it my life’s duty to make sure everyone knows the dishonest and lazy business practices they employ. More

Great Experience Great experience! Very friendly and knowledgeable staff. Makes you feel very comfortable with your purchase. Sales staff was awesome! We would highly Great experience! Very friendly and knowledgeable staff. Makes you feel very comfortable with your purchase. Sales staff was awesome! We would highly recommend this dealership. More

Smoke and Mirrors Do not go to Phil Long Ford to purchase an automobile. We were quoted a purchase price of $22,000, but the paperwork showed a Vehicle Purchase Price o Do not go to Phil Long Ford to purchase an automobile. We were quoted a purchase price of $22,000, but the paperwork showed a Vehicle Purchase Price of close to $24,500. Apparently, they include three service agreements that do "something" to the vehicle before you even show up at the dealership. When the salesman gives you a quote it does not include the built in Service Products fee that they're considering as part of the vehicle quote amount total. Smoke and mirrors. Here's the letter I sent to the dealership: "We've been told that the Secure Products agreements were in place before we even bought the car so are considered part of the purchase price. So when you verbally gave us a purchase price amount of $22,000, that was misleading to the point of untruthful.. We won't be returning to your dealership again and will be encouraging others not to do so either by way of personal contact and website reviews. Sorry we came in good faith to give you our business and got ripped off. Please in the future try to be more transparent with your customers. Thank you." More