Phil Long Ford of Motor City

purchased F150 I had the pleasure of dealing with Eric H. at this dealership. His ability to communicate is a refreshing change is this day and age. He clearly expla I had the pleasure of dealing with Eric H. at this dealership. His ability to communicate is a refreshing change is this day and age. He clearly explained each facet of the purchase process. Hats off to someone who I sincerely enjoyed talking with. More

Trade-In & New Car Purchase I'm extremely impressed with the Phil Long Ford Colorado Sorings ownership and sales and service team! Well coordinated effort around true customer s I'm extremely impressed with the Phil Long Ford Colorado Sorings ownership and sales and service team! Well coordinated effort around true customer satisfaction!! Specifically, my sales support was Eric Haynes who carefully reviewed my needs to select a pool of vehicle options with not just new but used cars as well. Eric was very patient and offered detailed comparisons around my specific features of importance. Way to go Eric!! The Phil Long Ford general manager (Mark Barton) and his sales manager (Greg) were in full support of Eric's efforts to make the purchase work with my financial requirements. I would highly recommend the Phil long Ford team to anyone in search of honesty and objectivity to find the best trade-in value and new car purchase experience! Scott Saulnier More

Getting the car ready for vacation Worked with Patrick and Josh and they were both outstanding. So glad to see Josh get promoted...I've been working with him since he first started and Worked with Patrick and Josh and they were both outstanding. So glad to see Josh get promoted...I've been working with him since he first started and he truly deserves the recognition. Looks like he's training his staff to be just as conscientious as he is. I'll be back!!! More

Try Again It took four visits, but the Service staff finally fixed the manufacture problem with my sun roof. Staff, especially Mark Hilderbrand assisted me eve It took four visits, but the Service staff finally fixed the manufacture problem with my sun roof. Staff, especially Mark Hilderbrand assisted me every step of the way and kept me updated with each service. Jordan Parish always kept me in a vehicle that met my needs and where I live...Monument. My vehicle was returned to me fixed and detailed. More

Good experience I like Chris because he is very knowledgeable of what he was trying to do and helped me out a lot and sold me A great truck I like Chris because he is very knowledgeable of what he was trying to do and helped me out a lot and sold me A great truck More

Best buying experience in decades. I bought my first new car in 1963. My buying experience with Craig Billings was the best ever. He was knowledgeable and straightforward. I felt tha I bought my first new car in 1963. My buying experience with Craig Billings was the best ever. He was knowledgeable and straightforward. I felt that he was helping me select the car that "I" wanted. As for the Lincoln MKZ it gets better and better the more I drive it. Both the mileage and the zip of the 2.0 liter 4 cyl, are better than advertised. More

Great Experience This was a good experience overall. People were friendly and were able to provide me with the information I wanted. They quickly learned what I was This was a good experience overall. People were friendly and were able to provide me with the information I wanted. They quickly learned what I was looking for and were able to show me vehicles that matched and were in my price range. More

Great Escape Was very impressed with performance of the Escape (much better pickup, quietness, and roominess than the Mazda CX-5) and James was a great salesman. T Was very impressed with performance of the Escape (much better pickup, quietness, and roominess than the Mazda CX-5) and James was a great salesman. The deal was fair and I thought I was treated right. More

coolant flush I brought my 04 F350 into them because a rodent chewed through my wiring harness, while they were there they said I may need my coolant flush. I tol I brought my 04 F350 into them because a rodent chewed through my wiring harness, while they were there they said I may need my coolant flush. I told them to do it. I pick the truck up march 31st, at the end of April I needed to replace and injector while I was replacing injector I had to drain coolant to move reservoir, when I drained the coolant it was a dark green and had a ton of rust flakes in it. I took a picture and carried on with my replacement and when I was done I flushed the system. I Spoke with my service guy there showed him the e picture he talked to another guy and said that the flush was done, and that they would do it again, I told them there was no point cause I did it he just said oh well. I currently own 2 fords and always will but will not go back for service. More

Awesome Each time i've taken my vehicle in, i receive great customer service and i feel confident that my concerns are addressed and taken care of without hes Each time i've taken my vehicle in, i receive great customer service and i feel confident that my concerns are addressed and taken care of without hesitation. Outstanding service Team More