Phil Long Ford of Raton

Sales person told me the price was 30,000 after a hard inquiry on my credit they tell me it's 40,000. Who does this? Very disappointing. I will never go back !!!! inquiry on my credit they tell me it's 40,000. Who does this? Very disappointing. I will never go back !!!! More

The family at Phil Long Ford Raton have ALWAYS provided excellent service with a great attitude and friendly smile. I have purchased several vehicles from them and always use their service department for m excellent service with a great attitude and friendly smile. I have purchased several vehicles from them and always use their service department for my routine services. Couldn't or wouldn't take my vehicle any where else ❤️ More

Excellent sales team. Work hard at getting me exactly what I wanted! They kept tying to find me a Ford Escape. what I wanted! They kept tying to find me a Ford Escape. More

Happy with the service and abilities of your sales staff. They got the vehicle I wanted within a day and traded fairly with me. Thanks They got the vehicle I wanted within a day and traded fairly with me. Thanks More

Dangerously Easy. Ordered a 2022 Ford Maverick with help from Bill Stanton. Ford, Bill and I kept each other informed as to what was happening and progress being made by Ford. Order received date, schedul from Bill Stanton. Ford, Bill and I kept each other informed as to what was happening and progress being made by Ford. Order received date, scheduled for production, built and shipped dates. I had a simple addition after it was already scheduled for production and Bill was quick to get it handled. The day the truck arrived at dealership I called and emailed what I expected on the truck and how I wanted to handle it. We were from out of town and wanted to get in and out and nobody would get hurt. We spent about 1 1/2 hours that included test drive, paper signing.and orientation. We ate lunch and drove back home. Later an issue arose and I spoke to Greg Gutierrez and it was immediately solved with a short phone call. The truck is great we absolutely love it and this was one of the easiest automobile purchases I have ever made. More

OK! Well I was very pleased with Phil Long Raton until my 2018 Truck was out of Factory warranty. I purchased extended warranty directly from FORD protect for 60 months 60,000miles. Yet I still get emails my 2018 Truck was out of Factory warranty. I purchased extended warranty directly from FORD protect for 60 months 60,000miles. Yet I still get emails every couple of weeks from Shawn Flynn, Chief Operating Officer, Phil Long Ford of Raton 1-844-578-1449 begging me to contact Phill Long Ford of Raton to buy extended warranty from them. I'v even sent a copy of my new warranty from Ford protect but Iguess Phil Long Ford of Raton don't give a rats xxx!! I shall never buy, service or obtain parts for my truck from Phil Long Ford ever again More

The service department is very attentive and took care of my issue promptly. Great service. my issue promptly. Great service. More

Small town dealer but effective in the work being done. No issues as of yet No issues as of yet More