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Phil Long Hyundai of Chapel Hills

Colorado Springs, CO

Overview
Reviews
Vehicles
4.5
556 Reviews
Welcome to Phil Long Hyundai Of Chapel Hills Customers for Life It is my deepest desire to ensure that I communicate to all potential customers with whom this store works with that they know we are committed to quality service after the sale. I strive with my team to prove that we are worthy of your continued business. I have hired and trained this team personally; they know my expectations, as I know yours. Does what they say they’ll do, honors their word, and deliver what they promise. Our customers are our neighbors, family, friends and deserve our best efforts and our commitment to excellence in sales and service. A Customer for Life is not a slogan, It’s what we strive to achieve everyday and it is my promise and commitment to every person with whom we have been honored to serve. My hope is that you will give us a “test drive” to prove to you that we mean what we say. See you soon, Dan Jonuska General Manager Phil Long Hyundai of Chapel Hills, LLC. P.S. did I mention that we’ve been awarded #1 Customer Service Satisfaction for 24 straight quarters?
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1540 Auto Mall Loop

Colorado Springs, CO

80920

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Showing 556 reviews

February 22, 2026

Very prompt and courteous! He explained everything very well for us being there for a 1 st time ! More

by debssilva99
Recommend Dealer
Yes
Employees Worked With
Luis
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Feb 22, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for sharing your feedback. We’re glad our team provided efficient and courteous service and took the time to walk you through each step during your first visit. We appreciate your trust in us and look forward to assisting you with your Hyundai again.

February 22, 2026

Lavon kept in touch with me for about two weeks trying to meet my needs and he came thru with flying colors More

by ROXY_KROUT
Recommend Dealer
Yes
Employees Worked With
Lavon Taylor
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Feb 22, 2026 -

ROXY_KROUT responded

If you need a grate sales person look up Lavon Tayler

February 21, 2026

Car paint was destroyed after a car wash. Scratches, swirl marks everywhere. Car left the bay covered in dirt. Working on a resolution. More

by drummerseal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Martinez
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February 20, 2026

Very easy to schedule an appointment - a very friendly staff - efficient service operation - outstanding service - overall, highly recommend More

by Jim Lawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent
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Feb 20, 2026 -

Phil Long Hyundai of Chapel Hills responded

Scheduling your Hyundai Santa Fe service was easy and it’s great to know our team made you feel welcome while keeping everything running smoothly. We appreciate your recommendation and look forward to assisting you again.

February 20, 2026

Outstanding customer service. Outstanding service representative. Fast service, great waiting area. Would recommend this dealership. More

by Darrell
Recommend Dealer
Yes
Employees Worked With
Liz
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Feb 20, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team and enjoyed our waiting area. Our staff works hard to provide excellent customer service, and it's rewarding to know that it made a difference for you. We truly appreciate your recommendation and look forward to serving you again in the future! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

February 19, 2026

My experiences here have always been great. Kayleigh is always exceptional and she went above and beyond this time. She helped me find out where a noise was come from and fixed it herself. She More

by funbunch8
Recommend Dealer
Yes
Employees Worked With
Kayleigh
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Feb 19, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for your continued trust in our service team. We’re glad our technicians located and resolved that noise on your Hyundai Palisade and made sure your lug nuts were secure. We appreciate you sharing your experience and look forward to helping you again.

February 19, 2026

Explained what needed to be done and what could wait Very understanding and helpful and informative More

by JOANNDOB
Recommend Dealer
Yes
Employees Worked With
Virginia
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Feb 19, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for noting how our team broke down what work was essential and what could wait on your Hyundai Elantra. We’re glad their clear explanations and support made a difference. We look forward to assisting you again.

February 18, 2026

I am pleased with the ceramic coating the service center completed yesterday in the morning. More

by CHAUFISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
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Feb 18, 2026 -

Phil Long Hyundai of Chapel Hills responded

Delighted to know the ceramic coating on your Hyundai Tucson left you satisfied. Our service team enjoyed ensuring your vehicle looks its best. Feel free to visit again for any future care needs.

February 18, 2026

Liz met me right away, led me to the waiting area and kept me updated. When the work was done, she walked me to my car. More

by SWULFSBERG1
Recommend Dealer
Yes
Employees Worked With
Liz was the service person in charge of the appointment.
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Feb 18, 2026 -

Phil Long Hyundai of Chapel Hills responded

We’re delighted your service visit was smooth from the moment we welcomed you into our waiting area through to the final walk back to your Hyundai Palisade. It’s encouraging to know our updates kept you informed throughout the process. Thank you for sharing your positive experience, and we look forward to assisting with any future needs.

February 18, 2026

They were kind and friendly and not pushy They worked with my budget. They understood if I couldn't buy a car More

by C.BLAGG34
Recommend Dealer
Yes
Employees Worked With
Ayush Tamang Jeff Mattingley
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Feb 19, 2026 -

Phil Long Hyundai of Chapel Hills responded

How great to hear our team treated you with kindness and respect without any pressure. We’re glad we could work within your budget and support your decision process. Congratulations on your new Hyundai.

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