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Phil Long Hyundai of Chapel Hills

Colorado Springs, CO

Overview
Employees
Reviews
Vehicles
4.6
772 Reviews
Welcome to Phil Long Hyundai Of Chapel Hills Customers for Life It is my deepest desire to ensure that I communicate to all potential customers with whom this store works with that they know we are committed to quality service after the sale. I strive with my team to prove that we are worthy of your continued business. I have hired and trained this team personally; they know my expectations, as I know yours. Does what they say they’ll do, honors their word, and deliver what they promise. Our customers are our neighbors, family, friends and deserve our best efforts and our commitment to excellence in sales and service. A Customer for Life is not a slogan, It’s what we strive to achieve everyday and it is my promise and commitment to every person with whom we have been honored to serve. My hope is that you will give us a “test drive” to prove to you that we mean what we say. See you soon, Jeff Mattingley General Manager Phil Long Hyundai of Chapel Hills
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1540 Auto Mall Loop

Colorado Springs, CO

80920

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Showing 773 reviews

June 18, 2026

Excellent service and very friendly . Thanks for taking me at such short notice. Thanks again. More

by SSAYER280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
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June 17, 2026

Excellent. The lady i worked with i ca t remember her name but she was friendly, professional and a pleasure to chat with More

by BIANCAJ28
Recommend Dealer
Yes
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Jun 17, 2026 -

Phil Long Hyundai of Chapel Hills responded

We’re pleased our team member was friendly, professional, and made your Hyundai Santa Fe service visit enjoyable. Thank you for the 5-star rating and we look forward to helping you again.

June 17, 2026

Easy check in. Service was done in a timely manner. Waiting area is good Friendly staff More

by chrismiller6271
Recommend Dealer
Yes
Employees Worked With
Liz
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Jun 17, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for sharing your positive experience. We’re pleased check-in was effortless, your Hyundai Palisade service was completed promptly, and our waiting area and team were welcoming. We appreciate the five-star rating and look forward to assisting you again.

June 17, 2026

Great Really great So great Very very super great I agree I agree ?? Yep More

by MIKEONDARI
Recommend Dealer
Yes
Employees Worked With
Luiz
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Jun 17, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for your 5-star review and enthusiastic feedback. We’re delighted our team provided excellent service for your Hyundai and look forward to welcoming you back.

June 17, 2026

They went above and beyond to find me a car! And worked within my budget. More

by JLAUDNER0
Recommend Dealer
Yes
Employees Worked With
Matthew, Jerry, Cory
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Jun 17, 2026 -

Phil Long Hyundai of Chapel Hills responded

It’s great to hear our team went above and beyond to match you with a Hyundai Palisade that fit your budget. Congratulations on your new Palisade. We hope it brings you many enjoyable drives.

June 17, 2026

Due to my circumstances at the time. They made it really easy to purchase the vehicle i needed. Very grateful to have found this dealership during our vacation. More

by TRAINPEREZ
Recommend Dealer
Yes
Employees Worked With
Matt
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Jun 17, 2026 -

Phil Long Hyundai of Chapel Hills responded

We’re glad we could make purchasing your used Chevrolet Tahoe easy given your circumstances, especially while you were on vacation. Thank you for choosing us and enjoy your Tahoe!

June 16, 2026

Good experience had to leave and come back since we had to show competitor offer and then then worked a deal More

by murfsurf2u
Recommend Dealer
Yes
Employees Worked With
Sylvia Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sylvia Sanchez
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Jun 17, 2026 -

Phil Long Hyundai of Chapel Hills responded

We’re glad the process went smoothly after you returned with a competitor offer. Sylvia enjoyed working with you to secure a deal on your used Kona. Enjoy your Hyundai Kona and thanks for choosing us.

June 16, 2026

Eveyone at Phil long has always been helpful and professional. I’ve always been treated with respect. Thank you! More

by EPROMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz and thomas and russell
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Jun 16, 2026 -

Phil Long Hyundai of Chapel Hills responded

It’s wonderful to hear our team consistently treated you with respect and professionalism during your Hyundai service visits. Your loyalty is greatly appreciated. We look forward to welcoming you back.

June 16, 2026

By far the best deal ship experience I have ever had. The staff was all extremely welcoming and knowledgeable; Mr. Jaycee and Mr. Rob worked around the clock to find the vehicle that fit my needs, and ev More

by Nateisaacson05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaycee Firman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory (finance)
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Jun 16, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your wonderful review and for choosing us again for your vehicle purchase! We truly appreciate your continued trust in our team. It's great to hear that Jaycee and Rob provided the level of service and dedication you deserve. Going the extra mile to help our customers find the right vehicle and ensuring they feel comfortable throughout the process is exactly what we strive for every day. Your kind words about feeling supported, never pressured, and having your best interests at heart mean a great deal to us. We are honored to have earned your business for a second time, and we're especially grateful for your recommendation to family and friends. Congratulations on your new vehicle! We look forward to assisting you with all your automotive needs for many years to come. Thank you again for being a valued member of our dealership family! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

June 16, 2026

Wait time for an oil change and recall check was 2hrs and 15min? Too long More

by BILLSMITH8814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for sharing your feedback. We understand that a 2-hour and 15-minute wait for an oil change and recall inspection can feel longer than expected, and we apologize for any inconvenience this caused. While recall inspections can sometimes require additional time depending on the manufacturer's procedures and technician availability, we recognize the importance of keeping our customers informed throughout the service process. Your comments will be shared with our service team as we continue working to improve both our efficiency and communication. We appreciate you choosing us for your vehicle's service needs and hope to have the opportunity to provide you with a better experience on your next visit. If you'd like to discuss your visit further, please feel free to contact us directly. Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

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