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Phil Long Hyundai of Chapel Hills

Colorado Springs, CO

4.6
697 Reviews
Welcome to Phil Long Hyundai Of Chapel Hills Customers for Life It is my deepest desire to ensure that I communicate to all potential customers with whom this store works with that they know we are committed to quality service after the sale. I strive with my team to prove that we are worthy of your continued business. I have hired and trained this team personally; they know my expectations, as I know yours. Does what they say they’ll do, honors their word, and deliver what they promise. Our customers are our neighbors, family, friends and deserve our best efforts and our commitment to excellence in sales and service. A Customer for Life is not a slogan, It’s what we strive to achieve everyday and it is my promise and commitment to every person with whom we have been honored to serve. My hope is that you will give us a “test drive” to prove to you that we mean what we say. See you soon, Jeff Mattingley General Manager Phil Long Hyundai of Chapel Hills
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1540 Auto Mall Loop

Colorado Springs, CO

80920

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Showing 697 reviews

May 26, 2026

Excellent communication with the service department. Appreciate the timeliness of service and great pricing Thanks More

by mboynton0
Recommend Dealer
Yes
Employees Worked With
Ty
May 26, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for noting the clear communication and prompt service on your Hyundai. We’re happy the timing and pricing met your expectations. We look forward to assisting you again whenever you need service.

May 25, 2026

Salesman are great in taking care of the customer and their needs and questions, the repair and maintenance area need some help in the area of taking with the customer, even a little brashness is not nee More

by TROADIA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Phister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember the woman in the service area.
May 25, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for taking the time to share your experience with us. We truly appreciate your kind words about our sales team and their commitment to taking care of our customers’ needs and questions. We also appreciate your honest feedback regarding our service and maintenance department. Providing respectful, professional, and welcoming communication at every step of the customer experience is extremely important to us, and we understand your concerns. Your comments will be shared with our team so we can continue improving the level of service we provide. Thank you again for your feedback and for choosing us. We value your business and hope to provide you with an even better experience moving forward. Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

May 25, 2026

Such a pleasure to work with everyone. Friendly and knowledgeable sales folks in a low pressure atmosphere. More

by JIMMYLANGEART
Recommend Dealer
Yes
Employees Worked With
Thomas Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Wade
May 25, 2026 -

Phil Long Hyundai of Chapel Hills responded

We’re delighted our sales team’s friendly, knowledgeable service and low pressure environment made your visit enjoyable. Congratulations on your Jeep and thank you for sharing this feedback.

May 24, 2026

Service department was super friendly I loved the video of the service that was checked on our vehicle More

by kvoss918
Recommend Dealer
Yes
Employees Worked With
Liz
May 25, 2026 -

Phil Long Hyundai of Chapel Hills responded

We’re pleased the service team made you feel welcome and that the video overview offered clear insight into your Hyundai Tucson’s maintenance. We appreciate your five-star rating and look forward to assisting you again.

May 24, 2026

Sylvia helped me go home with an amazing car! The environment is so nice at this dealership and everyone is friendly but naturally not in an overwhelming way like some other dealerships. I’d reco More

by taylorturquoise
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sylvia Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2026 -

Phil Long Hyundai of Chapel Hills responded

It’s wonderful to hear Sylvia helped you find the perfect Hyundai Tucson Hybrid and that our atmosphere felt welcoming without being overbearing. We’re grateful for your recommendation and happy our team could match you with a vehicle suited to your lifestyle.

May 23, 2026

My experience was pleasant. My experience was pleasant. The workers were polite and courteous. The process was precise. I didn't wait an excessive amount of time. More

by CARBYT
Recommend Dealer
Yes
May 24, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for letting us know your Hyundai Santa Fe service was pleasant. We’re glad our courteous team kept everything precise with minimal wait and look forward to your next visit.

May 23, 2026

She was very prompt, explained the problem, and was helpful overall I enjoyed the experience More

by JAKE.WISE.JW
Recommend Dealer
Yes
Employees Worked With
Liz
May 23, 2026 -

Phil Long Hyundai of Chapel Hills responded

It’s great to hear our team provided prompt and clear explanations for your Hyundai Santa Fe, and that you found the service helpful. We appreciate the chance to work on your vehicle and are glad you enjoyed the experience. Thank you for sharing your feedback.

May 23, 2026

I actually switched from the South Hyundai location to this one because the service is day and night. I feel that I have been really heard and taken care of at this location. More

by Lucylou626
Recommend Dealer
Yes
Employees Worked With
I believe her name was Liz
May 23, 2026 -

Phil Long Hyundai of Chapel Hills responded

It’s great to hear that switching from the South Hyundai location made such a difference. We’re glad the service team took time to listen and ensure your Santa Fe received the care it needed. Thank you for trusting us with your Hyundai.

May 21, 2026

Service Department Expertise always on Display! Louis, and associates Helping all customers solve Maintenance concerns. Appreciate their willing to help and resolve our problems! Thank you, More

by rdecou7223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, Virginia, and Staff our Accommodating, and thorough. Accommodations while waiting for your vehicle makes it easier with the drink and snacks.
May 21, 2026 -

Phil Long Hyundai of Chapel Hills responded

We’re delighted to hear our service department’s expertise helped solve your Hyundai Palisade’s maintenance concerns. Thank you for recognizing our team’s dedication to finding solutions. We appreciate you sharing your experience.

May 20, 2026

Hyundai is a great dealership! They have excellent service advisors and mechanics. I would use this dealership again. More

by KWEATHERFORD60
Recommend Dealer
Yes
Employees Worked With
Ty Lenahan
May 21, 2026 -

Phil Long Hyundai of Chapel Hills responded

We’re pleased to hear our advisors and technicians provided exceptional service at Hyundai. We look forward to welcoming you back in the future.

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