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Phil Long Hyundai of Chapel Hills

Colorado Springs, CO

Overview
Reviews
Vehicles
4.5
559 Reviews
Welcome to Phil Long Hyundai Of Chapel Hills Customers for Life It is my deepest desire to ensure that I communicate to all potential customers with whom this store works with that they know we are committed to quality service after the sale. I strive with my team to prove that we are worthy of your continued business. I have hired and trained this team personally; they know my expectations, as I know yours. Does what they say they’ll do, honors their word, and deliver what they promise. Our customers are our neighbors, family, friends and deserve our best efforts and our commitment to excellence in sales and service. A Customer for Life is not a slogan, It’s what we strive to achieve everyday and it is my promise and commitment to every person with whom we have been honored to serve. My hope is that you will give us a “test drive” to prove to you that we mean what we say. See you soon, Dan Jonuska General Manager Phil Long Hyundai of Chapel Hills, LLC. P.S. did I mention that we’ve been awarded #1 Customer Service Satisfaction for 24 straight quarters?
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1540 Auto Mall Loop

Colorado Springs, CO

80920

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Showing 559 reviews

February 26, 2026

Luis was waiting for me, checked in my car quickly, had the loaner car ready, waiting and even turned on and heated up. He is super friendly, explains all the repairs, and is fantastic to work with. More

by HSOSSIN16
Recommend Dealer
Yes
Employees Worked With
Luis M
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Feb 26, 2026 -

Phil Long Hyundai of Chapel Hills responded

We appreciate you sharing your positive experience. We’re glad the check-in went smoothly and your Hyundai loaner was warmed up and ready. Thank you for highlighting our team’s friendly service and clear explanations.

February 25, 2026

Easy, fast, knowledgeable, great service. Friendly staff, nice break room, countertops with outlets while you wait More

by skurucgti
Recommend Dealer
Yes
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Feb 25, 2026 -

Phil Long Hyundai of Chapel Hills responded

It’s great to hear that service for your Hyundai Santa Fe was both quick and knowledgeable. We’re happy the team was welcoming and that the break room counters with outlets made your wait more comfortable. We look forward to assisting you again soon.

February 24, 2026

I dropped my car off and requested it be done in 2 hours. . It was completed and ready for me in 2 hours. I greatly appreciate the promptness. More

by EGARRETT47
Recommend Dealer
Yes
Employees Worked With
Ty-Service Rep.
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Feb 24, 2026 -

Phil Long Hyundai of Chapel Hills responded

It’s wonderful to hear your Hyundai was back on the road in the two hours you requested. We know your time is valuable, and we’re glad our team met your schedule. Thank you for trusting us with your service.

February 22, 2026

Lavon kept in touch with me for about two weeks trying to meet my needs and he came thru with flying colors More

by ROXY_KROUT
Recommend Dealer
Yes
Employees Worked With
Lavon Taylor
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Feb 22, 2026 -

ROXY_KROUT responded

If you need a grate sales person look up Lavon Tayler

Feb 23, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for sharing your experience, Roxy! We're thrilled to hear that Lavon was able to meet your needs and exceed your expectations. He truly goes above and beyond for our customers, and it’s great to see his dedication recognized. We appreciate your kind words and recommendation! If you ever need anything in the future, don’t hesitate to reach out! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

February 22, 2026

Very prompt and courteous! He explained everything very well for us being there for a 1 st time ! More

by debssilva99
Recommend Dealer
Yes
Employees Worked With
Luis
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Feb 22, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for sharing your feedback. We’re glad our team provided efficient and courteous service and took the time to walk you through each step during your first visit. We appreciate your trust in us and look forward to assisting you with your Hyundai again.

February 21, 2026

Car paint was destroyed after a car wash. Scratches, swirl marks everywhere. Car left the bay covered in dirt. Working on a resolution. More

by drummerseal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Martinez
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February 20, 2026

Very easy to schedule an appointment - a very friendly staff - efficient service operation - outstanding service - overall, highly recommend More

by Jim Lawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent
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Feb 20, 2026 -

Phil Long Hyundai of Chapel Hills responded

Scheduling your Hyundai Santa Fe service was easy and it’s great to know our team made you feel welcome while keeping everything running smoothly. We appreciate your recommendation and look forward to assisting you again.

February 20, 2026

Outstanding customer service. Outstanding service representative. Fast service, great waiting area. Would recommend this dealership. More

by Darrell
Recommend Dealer
Yes
Employees Worked With
Liz
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Feb 20, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team and enjoyed our waiting area. Our staff works hard to provide excellent customer service, and it's rewarding to know that it made a difference for you. We truly appreciate your recommendation and look forward to serving you again in the future! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

February 19, 2026

My experiences here have always been great. Kayleigh is always exceptional and she went above and beyond this time. She helped me find out where a noise was come from and fixed it herself. She More

by funbunch8
Recommend Dealer
Yes
Employees Worked With
Kayleigh
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Feb 19, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for your continued trust in our service team. We’re glad our technicians located and resolved that noise on your Hyundai Palisade and made sure your lug nuts were secure. We appreciate you sharing your experience and look forward to helping you again.

February 19, 2026

Explained what needed to be done and what could wait Very understanding and helpful and informative More

by JOANNDOB
Recommend Dealer
Yes
Employees Worked With
Virginia
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Feb 19, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for noting how our team broke down what work was essential and what could wait on your Hyundai Elantra. We’re glad their clear explanations and support made a difference. We look forward to assisting you again.

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