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Phil Long Hyundai of Chapel Hills

Colorado Springs, CO

Overview
Reviews
Vehicles
4.3
476 Reviews
Welcome to Phil Long Hyundai Of Chapel Hills Customers for Life It is my deepest desire to ensure that I communicate to all potential customers with whom this store works with that they know we are committed to quality service after the sale. I strive with my team to prove that we are worthy of your continued business. I have hired and trained this team personally; they know my expectations, as I know yours. Does what they say they’ll do, honors their word, and deliver what they promise. Our customers are our neighbors, family, friends and deserve our best efforts and our commitment to excellence in sales and service. A Customer for Life is not a slogan, It’s what we strive to achieve everyday and it is my promise and commitment to every person with whom we have been honored to serve. My hope is that you will give us a “test drive” to prove to you that we mean what we say. See you soon, Dan Jonuska General Manager Phil Long Hyundai of Chapel Hills, LLC. P.S. did I mention that we’ve been awarded #1 Customer Service Satisfaction for 24 straight quarters?
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1540 Auto Mall Loop

Colorado Springs, CO

80920

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Showing 476 reviews

January 03, 2026

It was prompt. Thorough. I appreciated the loaner. Always appreciate the dealers level of excellence! More

by Matt_p_bryant
Recommend Dealer
Yes
Employees Worked With
Liz
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Jan 03, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your kind review! We're thrilled to hear that your experience was prompt and thorough, and that you appreciated the loaner vehicle. We always strive to provide the best service possible, and it's great to know that we met your expectations. Your feedback means a lot to us! If there's anything else we can assist you with, please don’t hesitate to reach out. Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

January 02, 2026

Efficient, high standards, excellent customer wait support, appreciated the Tucson car use. I trust your work. More

by Lynnmartens
Recommend Dealer
Yes
Employees Worked With
Louis
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Jan 02, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phil Long Hyundai of Chapel Hills. We look forward to having you as one of our valued customers for many more years to come!

January 02, 2026

The finance person was pushy and persistent in selling us a service policy. We spent much more time listening to his pitch than necessary. We were with him for nearly an hour but it could have been handled i More

by CHIDEMAN77
Recommend Dealer
No
Employees Worked With
David
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Jan 02, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for your feedback. We sincerely apologize for the experience you had with our finance department. It's our goal to provide clear and efficient communication, and we regret that you felt the process was prolonged unnecessarily. We understand how valuable your time is and will be addressing this with our team to ensure that our service offerings are presented in a more concise and respectful manner moving forward. Additionally, we take pride in maintaining a high standard of professionalism across all areas of our dealership, and we are sorry that we did not meet your expectations in this regard. Your feedback will be used as a learning opportunity for improvement. We truly appreciate your business and hope to serve you more effectively in the future. Please feel free to reach out to us directly if you would like to discuss your experience further. Thank you again for your valuable input! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

January 02, 2026

My arrival was smooth. The communication was transparent and the pick up process was also seamless. Thank you. More

by michelle5280
Recommend Dealer
Yes
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Jan 02, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your positive feedback! We’re thrilled to hear that your arrival and pick-up process went smoothly, and that our communication met your expectations. Our goal is to make everything as seamless as possible for our customers, and we’re glad we were able to do that for you. If you need any further assistance in the future, don’t hesitate to reach out. Thanks again for choosing us! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

December 31, 2025

Easy. Nice and pleasant. Very professional and informative. Easy. Nice and pleasant. Very professional and informative. Attentive and kind. More

by martika.mcc90
Recommend Dealer
Yes
Employees Worked With
Liz Bell
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Dec 31, 2025 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your kind review! We're thrilled to hear that your experience with us was easy, pleasant, and professional. Our team strives to provide top-notch service, so it’s great to know we met your expectations. If you ever need anything else, don’t hesitate to reach out. We truly appreciate your feedback! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

December 31, 2025

Fast, thorough service. Great explanation of services and the time involved. Completed ahead of schedule. More

by BLAKE.GRIMM
Recommend Dealer
Yes
Employees Worked With
Luis Martinez
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Dec 31, 2025 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service. Our team strives to provide fast and thorough work, and it's great to know we met your expectations. We appreciate your feedback and look forward to assisting you again in the future! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

December 30, 2025

Isaiah was professional and kind. We had bad experiences at at least 3 other dealerships and were getting very tired of the process but here happy to leave with a car and a good exper More

by Pmchavez1024
Recommend Dealer
Yes
Employees Worked With
Isaiah brooks
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Dec 30, 2025 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. We're glad to hear Isaiah was able to provide the service you were looking for, especially after the challenges you faced at other dealerships. It’s our goal to make the car-buying process as stress-free as possible, and we’re thrilled to know that you left with both a car and a positive experience. If you need anything else, please don’t hesitate to reach out. Enjoy your new ride! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

December 30, 2025

Took time to show us vehicles we were interested in and helped with final choice amd sell More

by BSMOBERLY2018
Recommend Dealer
Yes
Employees Worked With
Kyle
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Dec 30, 2025 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your kind words! We’re thrilled to hear that our team was able to assist you in finding the perfect vehicle. It’s our goal to ensure every customer feels supported and informed throughout the entire process. We appreciate your business and are happy that we could help you make the final decision. If you have any questions or need anything in the future, don’t hesitate to reach out. Enjoy your new vehicle, and thanks again for choosing us! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

December 29, 2025

She was able to quickly get me in and was able to keep me informed of my issues. Although my issue not yet resolved she was able to get the parts ordered. Great communication. More

by lundgrenfamily
Recommend Dealer
Yes
Employees Worked With
Liz was my advisor
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Dec 29, 2025 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your kind words! We're glad to hear that you had a positive experience with our team. While we're sorry to hear that your issue isn't fully resolved yet, we're pleased that our communication and ability to get the parts ordered helped keep things moving forward. We'll continue working hard to ensure everything is taken care of. Please don't hesitate to reach out if you need anything further in the meantime! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

December 29, 2025

Ty was open and informative. Kept me updated and is very personal. It was a pleasure to have Ty as my tech More

by DIXONSCHOFIELD
Recommend Dealer
Yes
Employees Worked With
Ty
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Dec 29, 2025 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for taking the time to share your experience! We’re thrilled to hear that Ty was open, informative, and kept you well updated throughout your visit. Providing personal, attentive service is very important to our team, and it’s great to know Ty delivered on that. We truly appreciate your feedback and look forward to assisting you again in the future! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

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