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Phil Long Hyundai of Chapel Hills

Colorado Springs, CO

Overview
Reviews
Vehicles
4.6
595 Reviews
Welcome to Phil Long Hyundai Of Chapel Hills Customers for Life It is my deepest desire to ensure that I communicate to all potential customers with whom this store works with that they know we are committed to quality service after the sale. I strive with my team to prove that we are worthy of your continued business. I have hired and trained this team personally; they know my expectations, as I know yours. Does what they say they’ll do, honors their word, and deliver what they promise. Our customers are our neighbors, family, friends and deserve our best efforts and our commitment to excellence in sales and service. A Customer for Life is not a slogan, It’s what we strive to achieve everyday and it is my promise and commitment to every person with whom we have been honored to serve. My hope is that you will give us a “test drive” to prove to you that we mean what we say. See you soon, Dan Jonuska General Manager Phil Long Hyundai of Chapel Hills, LLC. P.S. did I mention that we’ve been awarded #1 Customer Service Satisfaction for 24 straight quarters?
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1540 Auto Mall Loop

Colorado Springs, CO

80920

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Showing 595 reviews

March 20, 2026

They completed the recall in a timely manner I like that they gave my car washed before they returned it to me. More

by wry005
Recommend Dealer
Yes
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Mar 20, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for your kind feedback! We’re glad to hear your recall was completed promptly and that you appreciated the complimentary car wash. Our team works hard to make every visit efficient and convenient, and it’s great to know we delivered on that for you. If there’s ever anything more we can assist you with, please don’t hesitate to reach out. We look forward to seeing you again! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

March 20, 2026

Service was well done. Reception was excellent. I accidentally made my appt with the wrong dealer and they took Care of me anyway. More

by maryannspr
Recommend Dealer
Yes
Employees Worked With
Ido
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Mar 20, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your kind review! We’re really glad to hear that you had a great service experience and felt well taken care of by our team. It means a lot that you trusted us to help, even with the mix-up in the appointment—we’re always happy to assist however we can. We truly appreciate your feedback and look forward to helping you again in the future! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

March 19, 2026

Liz is awesome at customer service! She is very welcoming and attentive to your meeds More

by M_MCDOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
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Mar 19, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your kind words! We’re thrilled to hear that Liz made such a positive impression. She truly takes pride in delivering welcoming, attentive service, and it means a lot to have that recognized. We’ll be sure to pass along your feedback to her—she’ll appreciate it! We look forward to assisting you again in the future. Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

March 18, 2026

The dealer provided excellent service, clear communication, fast processing, and a genuinely professional experience that made the entire purchase feel effortless More

by NESTORALOPEZ88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Raines
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Mar 19, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your kind words! We’re thrilled to hear that your experience was smooth, efficient, and met the high standards we strive for every day. Providing clear communication, fast processing, and a professional yet stress-free environment is exactly what our team aims to deliver. We truly appreciate you choosing us for your purchase, and we’re here for anything you may need down the road. Enjoy your new vehicle! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

March 18, 2026

Liz was prompt to help even without scheduled appointment. I truly appreciate the help and problem was fixed!! So happy!! More

by aprada123
Recommend Dealer
Yes
Employees Worked With
Liz. She is amazing!!
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Mar 18, 2026 -

Phil Long Hyundai of Chapel Hills responded

Great to hear we could assist your Genesis so promptly without an appointment. We’re pleased the issue was resolved and that you’re happy with the results. If you need anything else, just let us know.

March 17, 2026

Very communicative and punctual Very attentive to my needs. Not upselling or marketing any products I do not need. More

by FLASHGMAN1
Recommend Dealer
Yes
Employees Worked With
Virginia
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Mar 17, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for taking the time to share your experience! We’re glad to hear that our team was communicative, punctual, and attentive to your needs. Providing a transparent and pressure-free experience is something we take pride in, so it’s great to know that came through during your visit. We truly appreciate your feedback and look forward to assisting you again in the future! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

March 17, 2026

Very communicative and punctual Very attentive to my needs. Not upselling or marketing any products I do not need. More

by FLASHGMAN1
Recommend Dealer
Yes
Employees Worked With
Virginia
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Mar 18, 2026 -

Phil Long Hyundai of Chapel Hills responded

It’s wonderful to hear that our team kept you informed and on schedule during your Hyundai Tucson service. We appreciate you recognizing that we focused on exactly what you needed without recommending extras.

March 17, 2026

Very helpful and fast Luis was very friendly and professional. Helped me just as I hopedc More

by flipp203
Recommend Dealer
Yes
Employees Worked With
Luis
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Mar 17, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your kind words! We're thrilled to hear that Luis provided you with fast, friendly, and professional service. It's great to know he was able to help you exactly as you hoped—that’s always our goal. We truly appreciate you taking the time to share your experience, and we look forward to assisting you again in the future! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

March 17, 2026

Took care of what was needed with great care and service Always have excellent service when I work with Virginia More

by ASLEVINGSTON
Recommend Dealer
Yes
Employees Worked With
Virginia
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Mar 17, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. It’s wonderful to hear that everything was handled with great care and that you consistently receive excellent service when working with Virginia. We’re lucky to have her on our team! If there’s ever anything more we can assist you with, please don’t hesitate to reach out. We look forward to continuing to provide you with top-notch service! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

March 15, 2026

Everyone that I met at the dealership were knowledgable and helpful. I felt that they were there to help. More

by CHARLIE88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
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Mar 15, 2026 -

Phil Long Hyundai of Chapel Hills responded

It’s wonderful to hear our team was knowledgeable and helpful during your visit. Thank you for choosing a new Hyundai.

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