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Phil Long Hyundai of Chapel Hills

Colorado Springs, CO

Overview
Employees
Reviews
Vehicles
4.6
687 Reviews
Welcome to Phil Long Hyundai Of Chapel Hills Customers for Life It is my deepest desire to ensure that I communicate to all potential customers with whom this store works with that they know we are committed to quality service after the sale. I strive with my team to prove that we are worthy of your continued business. I have hired and trained this team personally; they know my expectations, as I know yours. Does what they say they’ll do, honors their word, and deliver what they promise. Our customers are our neighbors, family, friends and deserve our best efforts and our commitment to excellence in sales and service. A Customer for Life is not a slogan, It’s what we strive to achieve everyday and it is my promise and commitment to every person with whom we have been honored to serve. My hope is that you will give us a “test drive” to prove to you that we mean what we say. See you soon, Jeff Mattingley General Manager Phil Long Hyundai of Chapel Hills
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1540 Auto Mall Loop

Colorado Springs, CO

80920

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Showing 687 reviews

May 18, 2026

This is our third purchase. We have been extremely pleased thus far. I would buy from them again. More

by BIGHORNSHEEP09
Recommend Dealer
Yes
Employees Worked With
Isaiah Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Brooks
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May 18, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your continued trust and loyalty! We truly appreciate you choosing us for your third purchase. It means a lot to hear that you’ve had consistently positive experiences with our team. We look forward to helping you again in the future and being here for all your automotive needs. Enjoy your new vehicle! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

May 18, 2026

Excellent service overall. The tram worked hard to get a deal made and was satisfied overall. More

by bppatterson100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kira Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave
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May 18, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for the great feedback! We’re glad to hear you had an excellent overall experience. Our team works hard to make every deal possible, and we truly appreciate the opportunity to earn your business. Thank you again for your support, and we look forward to helping you again in the future! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

May 18, 2026

Nice, helpful and great communication. Everyone at the dealership is great. I have not had a bad experience. More

by B_LILLEY
Recommend Dealer
Yes
Employees Worked With
Virginia
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May 18, 2026 -

Phil Long Hyundai of Chapel Hills responded

We appreciate your kind feedback. It’s great to know our team’s communication and helpfulness made your Kona service smooth. We look forward to keeping your Hyundai running at its best.

May 17, 2026

David helped us find the right car at the right price David helped us find the right car at the right price with an extended maintenance plan More

by HANMECORP
Recommend Dealer
Yes
Employees Worked With
David Guillaume
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May 18, 2026 -

Phil Long Hyundai of Chapel Hills responded

We’re delighted we could help you find the right Hyundai at the right price and set you up with an extended maintenance plan. Thank you for sharing your experience and for the five-star rating.

May 17, 2026

service always takes forever; seems like appointments are overbooked. 5 cars were waiting before service center opened at 8:00am. my appointment was 8:00am and was the first person checked in. Just needed an More

by CYOOSH1NJ
Recommend Dealer
No
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May 17, 2026

Very friendly. Matt was great. Delivered as requested. The finance guy was also quick and friendly. More

by Teddyboehm1
Recommend Dealer
Yes
Employees Worked With
Matt
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May 17, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for the 5-star review and for choosing a Hyundai Tucson Hybrid. We’re happy our team was friendly and completed your delivery quickly as requested.

May 16, 2026

Delays, did not get all that is recommended done on time. Took longer than the 1.5 hours and cabin filter wasnt changed More

by nabihmasri1991
Recommend Dealer
Yes
Employees Worked With
Thomas
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May 16, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for taking the time to share your experience. I sincerely apologize that your service did not meet your expectations, including the extended wait time and the incomplete work on your vehicle. We strive to provide timely and thorough service, and it’s clear we fell short in this instance. I’d like the opportunity to make this right. Please contact me directly at [phone/email] so we can address the missed items and ensure your vehicle is properly serviced. Your satisfaction is very important to us, and we want to restore your confidence in our team. Thank you for bringing this to our attention. Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

May 16, 2026

Professional atmosphere both structurally and human interaction. Pleased with the deal and the vehicle. Hopefully my interaction with the service department will exceed my expectation. More

by JOLRNRMCDERMOTT57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kira Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 16, 2026

I am traveling and I do not have time for this right now Thank you for your concern More

by ROSEMARYTOMAN
Recommend Dealer
Yes
Employees Worked With
Can't remember
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May 16, 2026 -

Phil Long Hyundai of Chapel Hills responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

May 15, 2026

It was all positive. The service staff was professional and helpful. I was satisfied. That's it for now. More

by WILDORSEY5
Recommend Dealer
Yes
Employees Worked With
Ty
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May 15, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for your feedback! We’re happy to hear that you found our service staff professional and helpful. Providing a positive experience for our customers is always our goal, and we appreciate you taking the time to share your satisfaction with us. We look forward to assisting you again in the future! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

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