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Phil Long Hyundai of Chapel Hills

Colorado Springs, CO

Overview
Employees
Reviews
Vehicles
4.6
777 Reviews
Welcome to Phil Long Hyundai Of Chapel Hills Customers for Life It is my deepest desire to ensure that I communicate to all potential customers with whom this store works with that they know we are committed to quality service after the sale. I strive with my team to prove that we are worthy of your continued business. I have hired and trained this team personally; they know my expectations, as I know yours. Does what they say they’ll do, honors their word, and deliver what they promise. Our customers are our neighbors, family, friends and deserve our best efforts and our commitment to excellence in sales and service. A Customer for Life is not a slogan, It’s what we strive to achieve everyday and it is my promise and commitment to every person with whom we have been honored to serve. My hope is that you will give us a “test drive” to prove to you that we mean what we say. See you soon, Jeff Mattingley General Manager Phil Long Hyundai of Chapel Hills
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1540 Auto Mall Loop

Colorado Springs, CO

80920

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Showing 777 reviews

June 19, 2026

Service fast and efficient. Told 60 min and kept there commitment we will return for service. More

by JAK2554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
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June 18, 2026

It was great! Whoever checked me in was very personable in the work was done timely More

by TELLEZANNE
Recommend Dealer
Yes
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Jun 19, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for taking the time to share your feedback! We're delighted to hear that you had a great experience with us. It's wonderful to know that our team provided a personable check-in process and that your service was completed in a timely manner. We truly appreciate your kind words and your business. We look forward to assisting you again in the future! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

June 18, 2026

I took my car into shop and was told to come back 2 hrs later to pick up. I got a phone call less than 2 hrs asking how my service went when I didnt even get my car back. Just seemed to be a lot of confusi More

by catwoman_54124
Recommend Dealer
No
Employees Worked With
Virginia
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Jun 19, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for taking the time to share your feedback. I sincerely apologize for the confusion and inconvenience you experienced during your recent service visit. We understand how frustrating it must have been to receive a follow-up call regarding your service before you had even picked up your vehicle. This is certainly not the experience we strive to provide, and we appreciate you bringing this to our attention. We are reviewing the communication process with our team to help prevent situations like this in the future. We would appreciate the opportunity to discuss your visit further and address any remaining concerns. Please feel free to contact our Service Manager, Andy Barela , directly at 719-867-6652 or abarela@phillong.com at your convenience. Thank you for your feedback and for giving us the opportunity to improve. Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

June 18, 2026

It was a nice place and the employees were nice as well Isaiah was very kind and helpful More

by SHEWOLFSP
Recommend Dealer
Yes
Employees Worked With
Isaiah Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Brooks
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Jun 19, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for taking the time to share your experience! We're delighted to hear that you found our team friendly and welcoming. Isaiah will be especially pleased to know that his kindness and helpfulness made a positive impression on your visit. We truly appreciate your feedback and your support. We look forward to assisting you again in the future! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

June 18, 2026

Excellent service and very friendly . Thanks for taking me at such short notice. Thanks again. More

by SSAYER280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
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Jun 18, 2026 -

Phil Long Hyundai of Chapel Hills responded

It’s wonderful to know our team provided quick, friendly service for your Hyundai Sonata. Thank you for sharing your experience. We look forward to helping you again.

June 17, 2026

Excellent. The lady i worked with i ca t remember her name but she was friendly, professional and a pleasure to chat with More

by BIANCAJ28
Recommend Dealer
Yes
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Jun 17, 2026 -

Phil Long Hyundai of Chapel Hills responded

We’re pleased our team member was friendly, professional, and made your Hyundai Santa Fe service visit enjoyable. Thank you for the 5-star rating and we look forward to helping you again.

June 17, 2026

Easy check in. Service was done in a timely manner. Waiting area is good Friendly staff More

by chrismiller6271
Recommend Dealer
Yes
Employees Worked With
Liz
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Jun 17, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for sharing your positive experience. We’re pleased check-in was effortless, your Hyundai Palisade service was completed promptly, and our waiting area and team were welcoming. We appreciate the five-star rating and look forward to assisting you again.

June 17, 2026

Great Really great So great Very very super great I agree I agree ?? Yep More

by MIKEONDARI
Recommend Dealer
Yes
Employees Worked With
Luiz
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Jun 17, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for your 5-star review and enthusiastic feedback. We’re delighted our team provided excellent service for your Hyundai and look forward to welcoming you back.

June 17, 2026

They went above and beyond to find me a car! And worked within my budget. More

by JLAUDNER0
Recommend Dealer
Yes
Employees Worked With
Matthew, Jerry, Cory
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Jun 17, 2026 -

Phil Long Hyundai of Chapel Hills responded

It’s great to hear our team went above and beyond to match you with a Hyundai Palisade that fit your budget. Congratulations on your new Palisade. We hope it brings you many enjoyable drives.

June 17, 2026

Due to my circumstances at the time. They made it really easy to purchase the vehicle i needed. Very grateful to have found this dealership during our vacation. More

by TRAINPEREZ
Recommend Dealer
Yes
Employees Worked With
Matt
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Jun 17, 2026 -

Phil Long Hyundai of Chapel Hills responded

We’re glad we could make purchasing your used Chevrolet Tahoe easy given your circumstances, especially while you were on vacation. Thank you for choosing us and enjoy your Tahoe!

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