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Phil Long Hyundai of Chapel Hills

Colorado Springs, CO

Overview
Reviews
Vehicles
4.5
525 Reviews
Welcome to Phil Long Hyundai Of Chapel Hills Customers for Life It is my deepest desire to ensure that I communicate to all potential customers with whom this store works with that they know we are committed to quality service after the sale. I strive with my team to prove that we are worthy of your continued business. I have hired and trained this team personally; they know my expectations, as I know yours. Does what they say they’ll do, honors their word, and deliver what they promise. Our customers are our neighbors, family, friends and deserve our best efforts and our commitment to excellence in sales and service. A Customer for Life is not a slogan, It’s what we strive to achieve everyday and it is my promise and commitment to every person with whom we have been honored to serve. My hope is that you will give us a “test drive” to prove to you that we mean what we say. See you soon, Dan Jonuska General Manager Phil Long Hyundai of Chapel Hills, LLC. P.S. did I mention that we’ve been awarded #1 Customer Service Satisfaction for 24 straight quarters?
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1540 Auto Mall Loop

Colorado Springs, CO

80920

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Showing 525 reviews

February 01, 2026

Best part was Virginia. She’s very professional, answered all my many questions and didn’t make me wait. This was my first time having my vehicle serviced and she made a h More

by mthorpt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia (can’t remember her last name).
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Feb 01, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thanks for sharing your thoughts about your experience with Phil Long Hyundai of Chapel Hills. We appreciate your business and hope to see you again soon!

February 01, 2026

Very nice staff and clean Great and welcoming staff and made it easy to check in More

by jcdeleede
Recommend Dealer
Yes
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Feb 02, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 31, 2026

Great service, everyone through the building was able to help me out in some way. Thankful for a great team More

by ROBERTCHAMBERS27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas, nadine, brant, Tim
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Jan 31, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for the kind words! We’re thrilled to hear that our entire team was able to support you throughout your visit. Creating a helpful, team-driven experience is exactly what we strive for every day. We truly appreciate your feedback and look forward to assisting you again in the future! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

January 30, 2026

Drew Barela is an excellent service manager! !! He is the kind or person ordinary farmers and ranchers are used to dealing with. He is a five star person to deal with, diligent and efficient. More

by WILLIAMS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Barela
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Jan 30, 2026 -

Phil Long Hyundai of Chapel Hills responded

Wayne, thank you so much for taking the time to share this wonderful feedback. We truly appreciate your kind words and your perspective. Drew Barela takes great pride in serving our customers with honesty, diligence, and efficiency, and your comments perfectly reflect the values we strive for every day. It means a great deal to know his integrity and work ethic stood out to you—especially given your years of experience. We’re grateful for your trust and your business, and we look forward to being here for you whenever you need us. Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

January 30, 2026

Thank you for always being honest and assisting where you can. Kayleigh is my service advisor and is the best. I will be calling her anytime I need service on my car. Thank you. More

by EIELLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayleigh
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Jan 30, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for taking the time to share your experience! We truly appreciate your kind words and trust. Kayleigh will be thrilled to hear your feedback—she takes great pride in providing honest, top-notch service. We’re grateful to have her on our team and look forward to assisting you anytime you need service. Thanks again for choosing us! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

January 30, 2026

Great experience, been going there since they opened Virginia is just simply the best tech ever. More

by zanene4
Recommend Dealer
Yes
Employees Worked With
Virginia
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Jan 30, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your loyalty and for taking the time to leave us such a great review! We truly appreciate you being with us since day one. Virginia will be thrilled to hear your kind words—she takes a lot of pride in her work. We look forward to continuing to provide you with excellent service for many years to come! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

January 30, 2026

My car sat at the shop for more than 2 weeks and when we finally picked up the car, the issue was still not resolved, super frustrating More

by Lildave730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thai and his boss and a few others no one helpful
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January 30, 2026

No trouble There was no trouble with the maintenance and the Theim waiting and the courtesy that I was shown More

by Tntsexton1
Recommend Dealer
Yes
Employees Worked With
Liz
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Jan 31, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for taking the time to share your experience! We’re happy to hear that your maintenance visit went smoothly and that our team provided courteous service with minimal wait time. We truly appreciate your feedback and look forward to assisting you again in the future. Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

January 28, 2026

Our experience was great. Everyone was fantastic. But no one warned us about the insanely loud backup beeping on the Tucson. We were both VERY disappointed in that (government More

by rcross4
Recommend Dealer
No
Employees Worked With
Kira
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Jan 28, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for taking the time to share your experience. We’re truly glad to hear that your overall visit was great and that our team took good care of you — that means a lot to us. That said, we completely understand your frustration regarding the backup beeping on the Tucson, and we’re sorry that this wasn’t clearly discussed beforehand. While the rear occupant alert/backup warning sound is a federally mandated safety feature and standardized by the manufacturer, we agree that the volume can be surprising and disappointing if you’re not expecting it. Thank you again for your honesty and for choosing us — we truly appreciate your business and hope to continue earning your trust. Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

January 28, 2026

Was very happy to receive a follow-up call from Dave following my purchase. He knows how to provide customer service. More

by DRVFLOYD77
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dave
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Jan 28, 2026 -

Phil Long Hyundai of Chapel Hills responded

It's fantastic to hear that Dave provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Phil Long Hyundai of Chapel Hills!

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