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Phil Long Hyundai of Chapel Hills

Colorado Springs, CO

Overview
Employees
Reviews
Vehicles
4.6
682 Reviews
Welcome to Phil Long Hyundai Of Chapel Hills Customers for Life It is my deepest desire to ensure that I communicate to all potential customers with whom this store works with that they know we are committed to quality service after the sale. I strive with my team to prove that we are worthy of your continued business. I have hired and trained this team personally; they know my expectations, as I know yours. Does what they say they’ll do, honors their word, and deliver what they promise. Our customers are our neighbors, family, friends and deserve our best efforts and our commitment to excellence in sales and service. A Customer for Life is not a slogan, It’s what we strive to achieve everyday and it is my promise and commitment to every person with whom we have been honored to serve. My hope is that you will give us a “test drive” to prove to you that we mean what we say. See you soon, Dan Jonuska General Manager Phil Long Hyundai of Chapel Hills, LLC. P.S. did I mention that we’ve been awarded #1 Customer Service Satisfaction for 24 straight quarters?
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1540 Auto Mall Loop

Colorado Springs, CO

80920

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Showing 682 reviews

May 17, 2026

Very friendly. Matt was great. Delivered as requested. The finance guy was also quick and friendly. More

by Teddyboehm1
Recommend Dealer
Yes
Employees Worked With
Matt
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May 16, 2026

Delays, did not get all that is recommended done on time. Took longer than the 1.5 hours and cabin filter wasnt changed More

by nabihmasri1991
Recommend Dealer
Yes
Employees Worked With
Thomas
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May 16, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for taking the time to share your experience. I sincerely apologize that your service did not meet your expectations, including the extended wait time and the incomplete work on your vehicle. We strive to provide timely and thorough service, and it’s clear we fell short in this instance. I’d like the opportunity to make this right. Please contact me directly at [phone/email] so we can address the missed items and ensure your vehicle is properly serviced. Your satisfaction is very important to us, and we want to restore your confidence in our team. Thank you for bringing this to our attention. Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

May 16, 2026

Professional atmosphere both structurally and human interaction. Pleased with the deal and the vehicle. Hopefully my interaction with the service department will exceed my expectation. More

by JOLRNRMCDERMOTT57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kira Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 16, 2026

I am traveling and I do not have time for this right now Thank you for your concern More

by ROSEMARYTOMAN
Recommend Dealer
Yes
Employees Worked With
Can't remember
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May 16, 2026 -

Phil Long Hyundai of Chapel Hills responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

May 15, 2026

It was all positive. The service staff was professional and helpful. I was satisfied. That's it for now. More

by WILDORSEY5
Recommend Dealer
Yes
Employees Worked With
Ty
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May 15, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for your feedback! We’re happy to hear that you found our service staff professional and helpful. Providing a positive experience for our customers is always our goal, and we appreciate you taking the time to share your satisfaction with us. We look forward to assisting you again in the future! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

May 15, 2026

Always great Thorough service and fast - not crazy about the AI scheduling process, though, hope that goes away More

by NORABANDERSON
Recommend Dealer
Yes
Employees Worked With
Ty
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May 15, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for your continued trust in us and for the great feedback! We’re glad to hear you consistently receive thorough and fast service from our team. We also appreciate your honest input regarding the AI scheduling process — customer feedback like yours helps us improve the overall experience. We’ll be sure to share your comments with our team, and we look forward to seeing you again at your next visit! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

May 15, 2026

Took our 2014 Santa Fe Sport in for a recall and extended warranty airbag issue. Car was done ahead of schedule and everyone was great More

by tewksgirl
Recommend Dealer
Yes
Employees Worked With
Kayleigh
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May 15, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for taking the time to share your experience! We’re so glad to hear your 2014 Santa Fe Sport recall and extended warranty airbag repair was completed ahead of schedule. Providing timely service and a great customer experience is always our goal, and we truly appreciate your kind words about our team. Thank you again for choosing us, and we look forward to assisting you in the future! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

May 15, 2026

It was a very pleasant experience. Everyone was very helpful with helping me. Obtain a used car for me. More

by TEMILIO721
Recommend Dealer
Yes
Employees Worked With
David Guillaume
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May 15, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for taking the time to share your experience! We’re thrilled to hear that our team was able to assist you and make your car-buying process a pleasant one. It’s always our goal to provide helpful and attentive service, and we’re glad that came through for you. Enjoy your new ride, and we look forward to serving you again in the future! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

May 14, 2026

Had a wonderful experience at Phil Long Hyundai- very professional, knowledgeable and a pleasure to work with! More

by Jlm
Recommend Dealer
Yes
Employees Worked With
Maggie, Tim & Adam
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May 14, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your kind words and for choosing Phil Long Hyundai! We’re thrilled to hear you had such a wonderful experience with our team. Providing professional, knowledgeable, and enjoyable service is always our goal, and we appreciate you taking the time to share your feedback. We look forward to assisting you again in the future! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

May 13, 2026

Warranty work on thermostat. Check engine light was on. Needed an updated spring and a reprogram performed. More

by bills14
Recommend Dealer
Yes
Employees Worked With
Thomas
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May 14, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for taking the time to share your experience. We’re glad we could assist with your thermostat warranty work, address the check engine light, and perform the necessary spring update and reprogramming. Our goal is always to ensure your vehicle runs safely and reliably, and we appreciate the opportunity to take care of your needs. If you have any further questions or need additional support, please don’t hesitate to reach out—we’re here to help! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

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