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Phil Long Hyundai of Chapel Hills

Colorado Springs, CO

Overview
Reviews
Vehicles
4.6
628 Reviews
Welcome to Phil Long Hyundai Of Chapel Hills Customers for Life It is my deepest desire to ensure that I communicate to all potential customers with whom this store works with that they know we are committed to quality service after the sale. I strive with my team to prove that we are worthy of your continued business. I have hired and trained this team personally; they know my expectations, as I know yours. Does what they say they’ll do, honors their word, and deliver what they promise. Our customers are our neighbors, family, friends and deserve our best efforts and our commitment to excellence in sales and service. A Customer for Life is not a slogan, It’s what we strive to achieve everyday and it is my promise and commitment to every person with whom we have been honored to serve. My hope is that you will give us a “test drive” to prove to you that we mean what we say. See you soon, Dan Jonuska General Manager Phil Long Hyundai of Chapel Hills, LLC. P.S. did I mention that we’ve been awarded #1 Customer Service Satisfaction for 24 straight quarters?
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1540 Auto Mall Loop

Colorado Springs, CO

80920

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Showing 628 reviews

April 18, 2026

I was overcharged for a service for which I had a 20% off coupon. I generally dislike Phil Long Hyundai Chapel Hills for any services on my car.? More

by fatemma1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Martinez
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April 17, 2026

The dealership was ready for my appointment. The repair took less time than expected. The pick up was smooth and quick. More

by larry
Recommend Dealer
Yes
Employees Worked With
Ty Lenahan
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Apr 17, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for taking the time to share your experience! We’re thrilled to hear that your appointment was seamless, your repair was completed quickly, and the pickup process was smooth. Our team works hard to make service convenient and efficient for our customers, and it’s great to know we hit the mark for you. We look forward to serving you again in the future! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

April 17, 2026

If you'd like to discuss the reason, somebody can give me a call, but they left my car with scratches and they did not have integrity. I know that there's new scratches because I have photos and videos of th More

by 723sherra232
Recommend Dealer
No
Employees Worked With
The service advisor was great. That's not the issue.
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Apr 17, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for sharing your feedback. I sincerely apologize for the experience you had with your vehicle and for any frustration caused by the lack of communication. We take concerns like this very seriously and would like the opportunity to address it directly. Please contact our Service Manager, Andy Barela , at 719-867-6652 or abarela@phillong.com. They will review the situation with you and work toward a resolution. We truly value your business and hope to make this right. Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

April 17, 2026

Very good Always been happy I will be back for more services when it time! More

by MELSHIRLEYCO
Recommend Dealer
Yes
Employees Worked With
Virginia
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Apr 17, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your kind words! We're thrilled to hear you've always been happy with our services and can’t wait to welcome you back when the time comes. Your support means a lot! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

April 16, 2026

Got a great deal and what I was looking for. Very friendly and helpful It was an overall good experience and quick process More

by LOGHANHOUGHTON
Recommend Dealer
Yes
Employees Worked With
Kyle
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Apr 17, 2026 -

Phil Long Hyundai of Chapel Hills responded

We're thrilled you found the Ford Bronco you wanted and that our team made the process quick and friendly. Enjoy your new ride, and feel free to reach out if you have any questions.

April 16, 2026

The customer service was excellent. Liz was friendly, thorough, & personable. I appreciated a shuttle ride home. I appreciated the car wash. I appreciate service where the staff explain More

by fjeane49
Recommend Dealer
Yes
Employees Worked With
Liz Ball
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Apr 16, 2026 -

Phil Long Hyundai of Chapel Hills responded

We’re pleased to hear about your positive service experience on your Hyundai Tucson. It’s great that the shuttle ride and vehicle wash made things convenient while our team provided clear, personable explanations. We look forward to assisting you again.

April 16, 2026

The dealership is beautiful and everyone inside who I interacted with was amazing and helpful! More

by catabba11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayleigh Garcia
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Apr 16, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience at our dealership. Our team works hard to provide excellent service, and it’s wonderful to know that it made an impact on your visit. We hope to serve you again soon! Nadine Bateman BDC manager 719-867-6721 nbateman@phillong.com

April 15, 2026

Excellent customer service experience. She was very attentive to my specific needs and made sure I received specialized help. The techs completed the work and I was extremely satisfied. More

by dhfin
Recommend Dealer
Yes
Employees Worked With
Virginia
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Apr 15, 2026 -

Phil Long Hyundai of Chapel Hills responded

It’s great to know our team provided the specialized attention you needed on your Hyundai and that the technicians completed the work to your satisfaction. Thank you for trusting us with your service needs. We look forward to assisting you again.

April 14, 2026

Very good experience. Matt was very thorough in answering questions and showing me how things work. He set up my phone for me, too. More

by DARAPHIL14
Recommend Dealer
Yes
Employees Worked With
Matt Corless
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Apr 15, 2026 -

Phil Long Hyundai of Chapel Hills responded

We’re delighted we could explain how everything works in your Hyundai and assist with your phone setup. Your feedback about our thorough approach means a lot to us. Thank you for sharing your experience.

April 14, 2026

Great and professional personnel who work there that met the needs of what we asked for. More

by ANNEWHITAKER13
Recommend Dealer
Yes
Employees Worked With
Mr Chavez and a gentleman in finance
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Apr 14, 2026 -

Phil Long Hyundai of Chapel Hills responded

It’s wonderful to hear our team provided professional service and met your needs. Congratulations on your new Hyundai Elantra, and thank you for sharing your experience.

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