Phil Long Hyundai of Chapel Hills
Colorado Springs, CO
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Phil Long is the Way to Go! I have always been one to keep cars for long periods of time, so the car buying experience doesn't happen often for me. I was somewhat nervous going i I have always been one to keep cars for long periods of time, so the car buying experience doesn't happen often for me. I was somewhat nervous going in to the dealership, and not only that but I was extremely pressed for time, which made me slightly on edge. However, my first encounter with anyone at Phil Long Hyundai was with Nadine, the Internet Manager, and she had the car I was interested in sitting there waiting for me at the front when I got there! I was then turned over to my sales rep Jessica Lamb who was so knowledgeable and helpful that I was completely put at ease and knew I made a great decision going with Hyundai once again, and especially in choosing Phil Long of Chapel Hills. More
No pressure Staff was great in that they allowed us to take our time, test drive several cars (Tuscon Limited, Santa Fe Sport, Santa Fe Sport 2.0T) and on extende Staff was great in that they allowed us to take our time, test drive several cars (Tuscon Limited, Santa Fe Sport, Santa Fe Sport 2.0T) and on extended test drives. They were able to match a Denver dealership's TrueCar price quote we received. Before making final decision I as able to talk to service department and inquire about some posts I have read on forums and get answers to my questions on the spot pertaining to the vehicle I was interested in. They all were very personable and friendly to deal with. I highly recommend them!!!!! More
Good customer service They did everything in their power to get us a good car and were very friendly about it too. Even with a bad situation we were in they got us in a bra They did everything in their power to get us a good car and were very friendly about it too. Even with a bad situation we were in they got us in a brand new car. More
Great service...... twice Our experience was great both times we went to Phil Long. Their staff is very knowledgeable and friendly. Having a 2 year old is tough but with their Our experience was great both times we went to Phil Long. Their staff is very knowledgeable and friendly. Having a 2 year old is tough but with their playroom it made it easier for us to take care of business. Mr. Dave Britton helped us and even called us after hours to make sure everything was going well with the car. We ended up purchasing 2 cars and referring a friend to them. More
Very positive! Not only did they help with all the issues with my very old car from my 16th birthday, but now as a 21 year old they helped me figure out the perfect Not only did they help with all the issues with my very old car from my 16th birthday, but now as a 21 year old they helped me figure out the perfect lease situation so I can enjoy a dependable beautiful 2016 Accent without hassle. More
One very happy family!!! The overall experience was very pleasant. Getting the right price for the vehicle we wanted was easy. David was very easy going, funny and personable. The overall experience was very pleasant. Getting the right price for the vehicle we wanted was easy. David was very easy going, funny and personable. Thank you David! So happy with our new vehicle!!! More
new car purchase Overall everything went well, except for getting my title for the car. It took almost two months on a cash purchase. Sales people were very knowledg Overall everything went well, except for getting my title for the car. It took almost two months on a cash purchase. Sales people were very knowledgeable and friendly. More
2016 Elantra purchase - Very positive experience. Our overall purchase experience was very positive. Our salesman was very helpful, and highly professional. The dealership provided a few discounts, Our overall purchase experience was very positive. Our salesman was very helpful, and highly professional. The dealership provided a few discounts, and the finance and service departments were very courteous and responsive. More
Hassle free experience Actually didn't look forward to going in to buy a car, however, I experienced a pleasant surprise, by receiving a hassle free experience. We will be Actually didn't look forward to going in to buy a car, however, I experienced a pleasant surprise, by receiving a hassle free experience. We will be back when we are ready for another new Santa Fe. Thank you, David, Nadine, Kenny, and James Bob G More
Happy buyer Had great experience in past few months from service appointments with Mikey which was most likely the reason coming to shop for new car. Travis did a Had great experience in past few months from service appointments with Mikey which was most likely the reason coming to shop for new car. Travis did a great no pressure job, answered all questions and did great follow-up. Really appreciated the deal maker promise for lifetime car wash of the new car. Nadine's follow-up was also excellent - clearly can see they are a great team and hold each other's back. More