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Phil Long Hyundai of Motor City

Colorado Springs, CO

Overview
Employees
Reviews
Vehicles
4.4
813 Reviews
Welcome to #1 Phil Long Hyundai of Motor City for 11 years running in Southern Colorado! Home of the 30 Year / 300,000 Mile Warranty! ONLY IN MOTOR CITY! We are glad to have the chance to earn your business! We have the largest new Hyundai inventory in Colorado and the largest number of Hyundai Certified Pre-Owned Vehicles - many with the 30 Year / 300,000 Mile Warranty too! Here's a few more highlights: *We pay cash for any car, any make you want to sell *We beat any competitors price by $500.00 Minimum! *We match any competitors Service & Parts Coupons! *Sales, Financing, Leasing, Cash Discounts *22 Service Bays - Newly Remodeled Dealership in 2024! *Detailing Services available! *We can help you with Colorado State Tax Credits *We can help you with Federal IRS Tax Credits *We have a Deli during all business hours *Complimentary Coffee Bar
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170 W. Motor Way

Colorado Springs, CO

80905

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Showing 813 reviews

December 22, 2024

Our experience at Phil long Hyundai was great! Our sales rep Julianna was personable, knowledgeable and professional. The manager Luis worked with us on pricing and was also incredibly kind, I can More

by Karissacadenas01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Cremidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julianna Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

Phil Long Hyundai of Motor City responded

This wonderful review means a lot to our team! Thank you for taking the time to write these kind words for our team and future customers to see! Thank you for the 5 star reviews and all of your feed back! #1 Hyundai Motor City in Southern Colorado for 11 years Running! Home of the exclusive 30 Year / 300,000 Mile Warranty!

December 21, 2024

Always great. Thank you for the high quality customer service. My car is running smooth More

by Carydomanique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 22, 2024 -

Phil Long Hyundai of Motor City responded

Thank you, Carydomanique, for your kind words! We're thrilled to hear that you had a great experience with our service team. It's fantastic to know your Hyundai is running smoothly. Your feedback on our customer service, transparency, workmanship, and communication means a lot to us. We look forward to serving you again!

December 20, 2024

Service department is unprofessional. Bad assistance, issues aren’t resolved with no answers . Take a new car in for oil change and come out with problems. More

by kaoticillusion
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Dec 26, 2024 -

Phil Long Hyundai of Motor City responded

kaoticillusion - We definitely did not want you to have a 1 star experience here at our dealership! Could you please reach out to Steve Krohn, the General Manager, at his direct line: 719-575-7601, to discuss what we need to improve upon? We want to always make things right when we get them wrong. Thank you for your time and your review. We appreciate your business.

December 19, 2024

The guy who helped me was 100% the best experience I had in customer service he sat there and was patient with any questions I had and helped beyond my expectations More

by greggriff2120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valen Solano
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Dec 20, 2024 -

Phil Long Hyundai of Motor City responded

Greg, we are incredibly grateful for your glowing review! Valen Solano's dedication to providing an exceptional customer service experience is something we're very proud of. Your kind words about his patience and assistance truly mean a lot to us. Thank you for recognizing his efforts and for recommending Phil Long Hyundai of Motor City. We hope to have the pleasure of serving you again soon!

December 19, 2024

The customer service is horrible and Charlie was my service advisor person and he had the worst attitude, very rude. More

by teh1458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charlie in service
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Dec 26, 2024 -

Phil Long Hyundai of Motor City responded

Teh1458 - We definitely did not want you to have a 1 star experience here at our dealership! Could you please reach out to Steve Krohn, the General Manager, at his direct line: 719-575-7601, to discuss what we need to improve upon? We want to always make things right when we get them wrong. Thank you for your time and your review. We appreciate your business.

December 19, 2024

It was hard working with me but I am thankful for patience they had with me. More

by j.wesby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Cremidis
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Phil Long Hyundai of Motor City responded

J. Wesby, thank you so much for your kind words and taking the time to leave us a review. We truly appreciate your patience as well, and we're grateful for the opportunity to have worked with you. Looking forward to welcoming you back soon! If there is anything we can do to turn this 4 star review into a 5 star review, please let us know!!!

Dec 26, 2024 -

Phil Long Hyundai of Motor City responded

Thank you for your business!

December 19, 2024

Some explanation as to why I wasn't being given a temp tag would have been nice. Or handing me the title so I could get one. It was not as simple as go into the county and get a temp tag. Perhaps your sta More

by lanchefan1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Cremidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

Phil Long Hyundai of Motor City responded

Lanchefan1 - We definitely did not want you to have a 1 star experience here at our dealership! Could you please reach out to Steve Krohn, the General Manager, at his direct line: 719-575-7601, to discuss what we need to improve upon? We want to always make things right when we get them wrong. Thank you for your time and your review. We appreciate your business.

December 19, 2024

Luis was helpful but ultimately Sydni was the dealer we worked with to lease our new vehicle. More

by SUSHILA.ALYSSA.SHENOY
Recommend Dealer
Yes
Employees Worked With
Luis Cremidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydni
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Dec 20, 2024 -

Phil Long Hyundai of Motor City responded

Sushila.Alyssa.Shenoy, thank you for your feedback. We're glad to hear Luis was helpful and appreciate your acknowledgment of Sydni's role in leasing your new vehicle. We hope you enjoy your new car and look forward to serving you again in the future.

December 16, 2024

The team was super helpful. Lizette was extra helpful. A truly wonderful experience. Highly recommended. More

by sk8rpunkgi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Sandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 14, 2024

Charlie was really helpful with my appointment. He explained all that wad going on and made me feel comfortable. More

by KNOTRETIRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts department
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