Phil Long Kia of Motor City

Fantastic service! I took our Kia in for a factory recall and was told the service would take a little over two hours. Expecting that I brouht along some reading materi I took our Kia in for a factory recall and was told the service would take a little over two hours. Expecting that I brouht along some reading material. The sitting area is super clean with coffee and snacks at the ready. The service reps are friendly and make you feel welcomed. The service took just over an hour instead of two. Before signing the paperwork I was explained what was done to the vehicle in terms I could understand. Great service! More

TRULY EXCEPTIONAL This was my first car buying experience with this Kia dealership on Motor City and all I can say is TRULY EXCEPTIONAL!!! Rob Pagura was my salesman an This was my first car buying experience with this Kia dealership on Motor City and all I can say is TRULY EXCEPTIONAL!!! Rob Pagura was my salesman and I am still in awe of the treatment I received. Not only, is Rob friendly and knowledgeable, but he is also honest, professional and beyond patient! He cared about me and what I wanted and went above and beyond in making sure I was taken care of in every way and received the best deal possible. I couldn't be happier with my new Kia Rio and the service Rob provided!!! The General Manager, Greg and Finance Manager, Jerry, were equally amazing as well. They both, came out to greet me and talk with me and went above and beyond to make sure that I was happy with my purchase and service as well. I have never had a positive car buying experience before, to say the least, but I can now say that I have. I would definitely recommend this dealership to anyone and make sure you ask for Rob Pagura when you do, because he will take care of you! You'll be treated with the up most respect, honesty, professionalism and patience and the best deal of course. All of which, is the reason I would recommend this dealership to anyone and Rob Pagura for your salesman! Ten stars isn't enough for the service and treatment I was provided by Rob Pagura and Greg and Jerry.......and they all have earned my trust and respect and I'll be back again and again!! Thank you Rob, Greg and Jerry for everything and making this the BEST car buying experience ever!! More

An Excellent Experience! In our many years we have had lots of experience with car dealers and dealerships. They have run the gambit from horrendous to excellent. Our experien In our many years we have had lots of experience with car dealers and dealerships. They have run the gambit from horrendous to excellent. Our experience with Phil Long KIA was EXCELLENT! Sydni Gurnett our KIA Sales Consultant is a competent, knowledgeable young woman. She has been a real pleasure to work with and took great pains to see that we found just the right vehicle to meet our needs. There were no high pressure tactics used. She did a wonderful job of matching us up with the right car for us within our budget. Her manager Greg is very nice and also worked diligently to make sure we were well treated and our vehicle was in tip top shape. If you are thinking a purchasing a car, this is the place to start! Ask for Sydni Gurnett and tell her Dave and Marge Thiele sent you! She will treat you right! The people at Phil Long KIA are amazing! More