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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
805 Reviews
Call Service Center (877) 897-0977

805 Reviews of Phil Wright Autoplex - Service Center

Sort by
May 19, 2022

Best, most ethical service department I have ever worked with. They do not use high pressure tactics to sell you repairs and services not needed. My previous Buick dealer in Tennessee before moving here had More

by jedwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Creed Chronister, sales
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May 21, 2022 -

Phil Wright Autoplex responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Phil Wright Autoplex. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Phil Wright Autoplex Team

May 18, 2022

They were fast and easy. I got there before my appointment time and they started in on it. So I was out in a really good time!! Thanks to the service center. More

by LOUISE.ALLRED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 21, 2022 -

Phil Wright Autoplex responded

Louise, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Phil Wright Autoplex Team

May 17, 2022

I was very pleased with the service and really appreciated how quickly you were able to get my truck in for an oil change More

by LRSROBINSON3
Recommend Dealer
Yes
Employees Worked With
Service department
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May 19, 2022 -

Phil Wright Autoplex responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Phil Wright Autoplex Team

May 15, 2022

They have serviced my vehicles for almost 30 years and we have been very happy with the quality of service More

by JIM.LANIER
Recommend Dealer
Yes
Employees Worked With
Service
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May 17, 2022 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

May 15, 2022

There was oil left in several spots in my car, apparently cleanliness is not something that is practiced there. More

by scott789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not know the names
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May 17, 2022 -

Phil Wright Autoplex responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. We would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact us at your earliest convenience. Sincerely, The Phil Wright Autoplex Team

May 13, 2022

Great prompt service and allowed me to select the technician I know and trust explicitly. Another great experience More

by TCASTONJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
manager!!!!!!!!!!!!!!!
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May 16, 2022 -

Phil Wright Autoplex responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Phil Wright Autoplex Team

May 12, 2022

The staff is really friendly. They always get us in in a timely manner. Great service!! More

by CLAYHAYDJAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hottinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2022 -

Phil Wright Autoplex responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Phil Wright Autoplex Team

May 10, 2022

Great prompt service and allowed me to select the technician I know and trust explicitly. Another great experience. More

by dbauman55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Duvall was excellent in Service Department
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May 12, 2022 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team

May 06, 2022

Everyone was courteous an professional. They serviced my truck and took time to address another issue as well. Follow up was great. Thank you! More

by KFREEMAN5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2022 -

Phil Wright Autoplex responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Phil Wright Autoplex Team

May 06, 2022

Brought in for recalls and ended up getting charged for extra and then they called and said the car wouldn’t start and they had to replace something else “cuz it was clogged” but it was fine when I dropped More

by JOS.HUMPHREY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dewayne
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May 09, 2022 -

Phil Wright Autoplex responded

We appreciate you taking the time to share your experience with our service department. Here at Phil Wright Autoplex, we like to ensure that each and every vehicle is given the utmost attention to detail. We hope that you'll still consider bringing your vehicle here in the future, and if you have any further concerns, please feel free to reach out to us at any time. Sincerely, The Phil Wright Autoplex Team

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