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Phil Wright Autoplex
Russellville, AR
1,959 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 858 service reviews
June 03, 2026
Brian Ellis, Service Advisor at Phil Wright, took excellent care of us and our Tahoe when we broke down on I-40 in Russellville while going home to Florida from Vancouver, BC Canada. The OnStar tow excellent care of us and our Tahoe when we broke down on I-40 in Russellville while going home to Florida from Vancouver, BC Canada. The OnStar tow guy was amazing too and came within 30 minutes. Even the local police saw to it that we were safe and our car was already towed to its destination. Brian told us we needed a new transmission, arranged a ride for us to Enterprise car rental and told us he would be in touch. Well, he kept us informed every inch of the way! Thank the lord the transmission was under warranty! We took a rental car home because we didn't know when it would arrive. Brian was in charge and kept in touch with us every inch of the way. It took 3-4 days before Brian received the transmission, but the very next day it was installed. He was a life saver! The people in Russellville were so kind, friendly and helpful. If I buy another car, I would travel to Phil Wright to buy it. Service is a big plus there and Brian gets "gold stars" for customer service! I wish I had his service dept. in south Florida. Best to all of you and thank you so much! More
by JENNSTAB
Verified CustomerEmployees Worked With
Brian Ellis, Service Advisor
May 28, 2026
I took my pickup in for an oil change and tire rotation and it was done fast I didn’t have to wait long at all but I think they need to send out coupons for that service because the price is something else and it was done fast I didn’t have to wait long at all but I think they need to send out coupons for that service because the price is something else More
by HARMRANDY
Employees Worked With
Joe in service was helpful as well as the rest of the staff in the service department
May 24, 2026
The service department (all)) was great, they always take really good care of me when I am there😊 really good care of me when I am there😊 More
by PINK_LA_DEE
May 10, 2026
worst experience, I have ever had. i would give them zero stars. Moises was extremely rude. The service department needs help if they are going to tolerate people like him. i would give them zero stars. Moises was extremely rude. The service department needs help if they are going to tolerate people like him. More
by Tvantine
Employees Worked With
Moises
April 24, 2026
All the employees I delt with were very polite and professional. I appreciated the mechanic talking to me so I would know what i needed to do to resolve the issue. professional. I appreciated the mechanic talking to me so I would know what i needed to do to resolve the issue. More
by WOODARDSTANLEY5460
