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Phil Wright Autoplex - Service Center

Russellville, AR

4.6
736 Reviews

736 Reviews of Phil Wright Autoplex - Service Center

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August 26, 2021

All of the staff in the service dept are always ready to help! They have been taking care of all my vehicles for many years. More

by SGDUVALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne Caldwell
Aug 27, 2021 -

Phil Wright Autoplex responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Phil Wright Autoplex Team

August 24, 2021

Phil Wright Autoplex has been great. I have bought my last four vehicles from them and they have made me feel valued every time I’ve went there. The service department is extremely knowledgeable and frie More

by xxrazorbackfanxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Schrock
Aug 26, 2021 -

Phil Wright Autoplex responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Phil Wright Autoplex Team

August 20, 2021

They really go above and beyond to make each service convenient for us. This visit was to get new tires, but all the services we’ve scheduled have been satisfactory. More

by SWEETPEA6504
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne Caldwell
Aug 24, 2021 -

Phil Wright Autoplex responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

August 19, 2021

We were on our way from Belmond, Iowa to trade horse trailers at P&P Trailers sales in Atkins Ar. Our truck got a reduced power code 150 miles North of Russellville AR and we limped into their service More

by SDOG8201
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

August 19, 2021

First free oil change cost over $100. At least they emailed me not to forget the free oil change in the first year promptly the following day. More

by jluskfarms
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vernon Hubbart
Aug 25, 2021 -

Phil Wright Autoplex responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, The Phil Wright Autoplex Team

August 17, 2021

I would not consider going to any other dealership. Phil Wright Auto is the best I have ever found and I have travelled the world in the military and business. More

by BILL.HARMON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon Hubbart
Aug 20, 2021 -

Phil Wright Autoplex responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Phil Wright Autoplex Team

August 17, 2021

Always gets my car in quickly and completes service in a timely manner. If they find anything out of the ordinary they check in with me to talk over hoe to address and possible cost. More

by GPENMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Aug 20, 2021 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

August 10, 2021

Always do a great job servicing my vehicle. Staff is always friendly and professional. Called and got me right in without an appointment. Now that’s service! More

by brian.ogle1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Aug 25, 2021 -

Phil Wright Autoplex responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Phil Wright Autoplex Team

August 09, 2021

They were very honest with us as to what was going on with our vehicle and they were able to fix it in a timely manner. They charged us appropriately for the services as well. A win win:) More

by JOASH0405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept. Ashlyn, the manager (don’t know his name but he approved the transaction)
Aug 12, 2021 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

August 08, 2021

It was my first service with Phil Wright but they were very customer oriented. The waiting room was appropriate with free drinks. The staff was very virtuous and prompt. More

by SHOLT23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gentlemen @ service desk, cashier desk
Aug 11, 2021 -

Phil Wright Autoplex responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Please let us know if there is anything else that we can assist you with. Sincerely, The Phil Wright Autoplex Team

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