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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
805 Reviews

805 Reviews of Phil Wright Autoplex - Service Center

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April 28, 2021

No pressure salesman. Blake was honest and super kind, always followed up with me when he said he would. Stayed late to finish up my deal More

by Tiffaney479
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

I have been dealing with this dealership for over thirty years and have bought at least two new vehicles. I try to have my vehicle maintenance done here where I bought the vehicle because I trust that they More

by CTFORD43
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dewayne in service also Larry Duvall
April 27, 2021

They set the bar as high as you would think it would go but every time you go in they raise it another notch!! Excellent service More

by DONNYJOE
Customer Service
Recommend Dealer
Yes
Employees Worked With
Service Department
April 24, 2021

Great Service as usual. Really good service dept., oil change and tire rotation quick and easy. Pleasant waiting area with drinks. Friendly associates to help you. More

by dswilk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashlyn
May 29, 2023 -

dswilk responded

I purchased a new Silverado from Joe Alexander. Was a great transaction. Mr. Alexander went above and beyond to help choose the right vehicle for me. Very professional and courteous.

April 22, 2021

Wonderful service, they’ve done a great job with my transmission and dealing with my warranty. And Ashlyn, the service associate upfront was great at her job and helped with any question or concern I More

by tj.bailey1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashlyn R
April 18, 2021

I took my truck to Phil Wright when the check engine light came on. Dewayne Caldwell scheduled an appointment for someone to look at it and after they found the problem he checked with me to see if I w More

by Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne Caldwell
April 15, 2021

Service at Phil Wright is always first class. If Kelli is not a manager, she should be. No complaint, no complaint, no complaint, no complaint ! More

by SPJWEST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KELLI
April 13, 2021

Absolute best experience we have had at a dealership. Advisors are amazing and service manager is great looking!!!!! We will continue to take our veh to Phil Wright for any needed service. More

by CRAIG71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon Hubbart
April 08, 2021

Kept me informed on progress of service. Asked me if I wanted to go ahead and replace a part that needed it. Friendly. Had a mechanic ride with me to see if my noise would duplicate. We both heard it More

by gwenda.higby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
April 03, 2021

Friendly maintenance department. they were kind and courteous and got my car done very quickly. I don’t really have anything else to say but apparently I have to enter 25 words More

by MAKUNKEL92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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