Phil Wright Autoplex - Service Center
Russellville, AR
809 Reviews of Phil Wright Autoplex - Service Center
Except for it taking much longer to repair than I was led to expect. Was told it would be ready Tuesday I picked it up Late Thursday. Everything else was great. Wonderful people to work with. Thank you. to expect. Was told it would be ready Tuesday I picked it up Late Thursday. Everything else was great. Wonderful people to work with. Thank you. More
I had an appt. and check in was seamless. I told the rep about add. Issues. In short order the service manager informed me that oil chg and tire rot was complete. Within just a few minutes he returned and t about add. Issues. In short order the service manager informed me that oil chg and tire rot was complete. Within just a few minutes he returned and told me they had diagnosed both other issues and remedied one and that a part would need to be ordered to replace I was very satisfied with the experience. More
I was greeted very nicely when entering the service department and was asked if I was interested in transportation somewhere or if I was waiting, service was started and everything completed in a timel department and was asked if I was interested in transportation somewhere or if I was waiting, service was started and everything completed in a timely fashion, More
Dewayne is very kind and professional. He does an excellent job of explaining any issues or concerns during the entire service process with my Yukon. excellent job of explaining any issues or concerns during the entire service process with my Yukon. More
Duane and Frank are my heroes and their sacrifice and dedication to get me and my boys on the road is commendable. Thank you is not enough! I’m so grateful for their service. dedication to get me and my boys on the road is commendable. Thank you is not enough! I’m so grateful for their service. More
it's local, the staff are nice,friendly, wait area is clean and also the rest rooms are clean, brought my Chev Cruz from them a year ago and each time I have had it serviced has always been great, keep clean and also the rest rooms are clean, brought my Chev Cruz from them a year ago and each time I have had it serviced has always been great, keep up the good work,and I know you will because this is what has made you a great dealership More
Quick and great service. Handled all our extended warranty paperwork for us. Couldn’t be happier. Will definitely return for any additional service our vehicles need. warranty paperwork for us. Couldn’t be happier. Will definitely return for any additional service our vehicles need. More
I received a notification about a fuse needing to be installed on my Bolt. I called the dealership and set up an appointment for the next week. The spokesman assured me the part would be in. I arranged installed on my Bolt. I called the dealership and set up an appointment for the next week. The spokesman assured me the part would be in. I arranged a ride home and brought the automobile in. The part was not in. The spokesman assured me he would call when the part was in. No one called in a couple of weeks, so I called again. He said the part was not in. I waited a couple more weeks. I called back and he said he had received no notification of the status of the part, but would check the parts inventory. He returned to the phone after about 4 minutes and told me the part had arrived that morning. I scheduled an appointment and took the car in. It was repaired but no one in the service area or the cashier area was wearing a mask. More