Phil Wright Autoplex - Service Center
Russellville, AR
828 Reviews of Phil Wright Autoplex - Service Center
easy, quick, convenient I knew I had bought the service package when I purchased my new truck but I believe the last couple times I paid for my regularly scheduled service. I knew I had bought the service package when I purchased my new truck but I believe the last couple times I paid for my regularly scheduled service. I asked again this time and the lady said yes you do have the service package and the service was free. I may be wrong but could someone check back at my last two oil change services and check? More
It’s always a pleasure to take my vehicle to Phil Wright Autoplex to be serviced because they are very knowledgeable and everyone is so nice. I never have any problems scheduling my service or getting it do Autoplex to be serviced because they are very knowledgeable and everyone is so nice. I never have any problems scheduling my service or getting it done. More
Fabulous Service Treated like a member of their family true out the entire process, diagnosed the problem with my ventilation system,explained the procedure in detail Treated like a member of their family true out the entire process, diagnosed the problem with my ventilation system,explained the procedure in detail and completed the repair and the scheduled oil change on the same day and to my surprise accepted a discount coupon I received in the mail resuldin g in A $40.00 savings.! More
Recall service Brought my 2016 Silverado in for a couple of recall issues. My situation required an extra part (that is currently on national backorder) but they hap Brought my 2016 Silverado in for a couple of recall issues. My situation required an extra part (that is currently on national backorder) but they happened to have the part in stock and took care of my needs without a return visit. As luck would have it, and all seems well. More
Had to keep my vehicle extra days until they fixed the problem. Totally professional in the process. Gave me a new temporary to drive. Excellent customer service! problem. Totally professional in the process. Gave me a new temporary to drive. Excellent customer service! More
I just had my oil change and tire rotation done on my 2019 GMC Acadia and I was pleased with the service and the helpful, friendly staff as I always have been. 2019 GMC Acadia and I was pleased with the service and the helpful, friendly staff as I always have been. More
great service Great people to deal with. Fast service with a smile. Very good service writers. Best service in town. Will go back for whatever work I need done. Great people to deal with. Fast service with a smile. Very good service writers. Best service in town. Will go back for whatever work I need done. More
Service and parts r top notch alwayes friendly coutious and knowledgeable Reasonable time frame in service vehicle alwayes returned as clean as it was left and knowledgeable Reasonable time frame in service vehicle alwayes returned as clean as it was left More
Getting my truck looked at, because of the check engine light keeps coming on. I'm sure the service department will track down the problem and get it fixed. light keeps coming on. I'm sure the service department will track down the problem and get it fixed. More
I took my 2018 Silverado into the service department 4 times over the same issue within a year. My leaf springs in the rear continued to sound like a 1960s junker. Never got the issue fixed, WILL NOT buy times over the same issue within a year. My leaf springs in the rear continued to sound like a 1960s junker. Never got the issue fixed, WILL NOT buy another vehicle from Phil Wright since I was told they couldn’t fix the issue. Why would I buy a vehicle when the service department can’t fix issues? No thanks! I traded my truck in since the last appointment at the service department and couldn’t be happier! I drove right across the street and done business with a different dealership. We have bought 3 vehicles from Phil Wright but will not make that mistake again. More