Phil Wright Autoplex - Service Center

Always trusting in Phil Wright Thank you to Phil Wright for always doing a great job!! Joshua was so helpful and took extra time to diagnose the problem! So glad I have my car with Thank you to Phil Wright for always doing a great job!! Joshua was so helpful and took extra time to diagnose the problem! So glad I have my car with Phil Wright. More

Engine light This Wisconsin girl was visiting your beautiful state with my horses at Falling Water Horse Camp. My engine light came on shortly after we entered Ar This Wisconsin girl was visiting your beautiful state with my horses at Falling Water Horse Camp. My engine light came on shortly after we entered Arkansas. The next day, I called Phil Wright Autoplex and spoke to Dewayne. He said they could look at it. I drove an hour to get there and Dewayne and Larry got my truck right in and addressed the issue. I was heading back to camp an hour later. Awesome customer service!!!! More

Regular Service Oil and filter change, tire rotation, fuel filter change, top off DEF. service department was friendly and courteous . My auto was returned in a reas Oil and filter change, tire rotation, fuel filter change, top off DEF. service department was friendly and courteous . My auto was returned in a reasonable amount of time. I am pleased with the service. LH More

Still waiting.................. Vehicle was dropped Monday morning for repairs. I stopped by Wednesday morning to find vehicle in parking lot. Service rep stated could not duplicate Vehicle was dropped Monday morning for repairs. I stopped by Wednesday morning to find vehicle in parking lot. Service rep stated could not duplicate concerns. Took mechanic for ride with my opinion of cause. End result: replaced the part I diagnosed. Vehicle sat for two more days for computer tech to troubleshoot. Picked up vehicle late Friday afternoon incomplete repairs. Summary: 5 days to replace a master cylinder that I diagnosed for them; reset of tire sensors noted but not done; balance of concerns remain unaddressed. More

I dont know I dropped my truck off on Thursday morning to have the oil changed got a call that it was ready to be picked up. Came got it nothing was said if it ne I dropped my truck off on Thursday morning to have the oil changed got a call that it was ready to be picked up. Came got it nothing was said if it needed anything, Sunday morning my battery was dead, could any body tell it was stating slow or anything? No recommendation at all, I was told by a friend that one of my tires was bad, but nothing was said by your tec. Would you recommend anyone? More

Dropped my vehicle off for an accessory add on at 8am. Didn't get my vehicle back until 2:45 pm. I called to check on it twice was given no answer. I was told during the first call that someone would cal Didn't get my vehicle back until 2:45 pm. I called to check on it twice was given no answer. I was told during the first call that someone would call me back. 2 hours passed with no answer. I called back and no one could tell me the status of my vehicle again. Finally, I was told that the computer was updating my truck to cause the accessory to work. It took 6 hours and 45 minutes to add fog lamps to a vehicle. This should not have taken so long. Especially with an appointment that was made a week earlier. Too Long! More

Great As always excellent service! Great place to do business with. I’m looking to purchase again shortly and I know exactly where I will make my purchase. As always excellent service! Great place to do business with. I’m looking to purchase again shortly and I know exactly where I will make my purchase. More

Great sales and SERVICE A/C wasn't cooling like it should... can't live with that.. took it in and the parts cost $900, they worked to get it covered under warranty so I got A/C wasn't cooling like it should... can't live with that.. took it in and the parts cost $900, they worked to get it covered under warranty so I got it fixed for free! Wonderful! More

Battery replacement Excellent, informative, and quick! I was stranded at a gas station and Craig Henson happened to be there. After roadside jump-started the car, Craig l Excellent, informative, and quick! I was stranded at a gas station and Craig Henson happened to be there. After roadside jump-started the car, Craig lead me to PW Autoplex and got my battery replaced. I was back on the road and made it to my appointment in plenty of time. More

OFC an Vehicle Inspection Took 2011 GMC in for oil change service, and vehicle inspection for any possible future service needs. Larry DuVall serviced the pickup and noticed t Took 2011 GMC in for oil change service, and vehicle inspection for any possible future service needs. Larry DuVall serviced the pickup and noticed the doors were very dry and starting to squeak. He put a dry lithium on the hinges and now no squeaks. Thanks for the extra attention to our son's pickup! More