Phil Wright Autoplex - Service Center
Russellville, AR
736 Reviews of Phil Wright Autoplex - Service Center
Best service! This is the most customer friendly service department I have ever dealt with in my life. Instead of dreading getting my car serviced, I know the plac This is the most customer friendly service department I have ever dealt with in my life. Instead of dreading getting my car serviced, I know the place runs like a business should. I am on time, they are on time! Clear explanations of what they did. I never feel like the whole outfit is out to skin me. More
Wife happy! SEE ABOVE.......I did have to go outside and look......Never seen a $65 pair of wiper blades!!!!....Other than that SEE ABOVE!!!! Good service!!! No m SEE ABOVE.......I did have to go outside and look......Never seen a $65 pair of wiper blades!!!!....Other than that SEE ABOVE!!!! Good service!!! No more blades please! More
Oil change Very easy to make an appointment and did not have a long wait during the service! Very nice experience at Phil Wright! Would recommend to others! Very easy to make an appointment and did not have a long wait during the service! Very nice experience at Phil Wright! Would recommend to others! More
Service The Team at Phil Wirght Autoplex did an outstanding job. Thankful that we have a local dealership here in Russellville, AR. Thank you for your work! The Team at Phil Wirght Autoplex did an outstanding job. Thankful that we have a local dealership here in Russellville, AR. Thank you for your work! More
They were amazing! I was concerned with a gas smell in my vehicle and the service center was super quick to get me in. They quickly discovered a gas leak and explained m I was concerned with a gas smell in my vehicle and the service center was super quick to get me in. They quickly discovered a gas leak and explained my car would need to stay for a while in order to be repaired. They gave me an equal to rental car to drive in the place of mine while mine was being repaired. They explained everything about how to operate the vehicle I would be driving temporarily. Dewayne Cogswell was the best, he took care of things along with his team very professionally. More
Quick repair Had fuel filter drop from 77% to 0% overnight! When by and asked if they could change it out and they said to bring it in as soon as possible got it Had fuel filter drop from 77% to 0% overnight! When by and asked if they could change it out and they said to bring it in as soon as possible got it there by noon and they had it repaired by 4:00 pm. More
Hot day A/C quits! Lindsay in the service department took really good care of me. The a/c on my 2015 GMC Acadia went out on Thursday evening before I was leaving on a t Lindsay in the service department took really good care of me. The a/c on my 2015 GMC Acadia went out on Thursday evening before I was leaving on a trip to Texas on Monday. I called the service department on Friday morning early and Lindsay worked my car in even though she had a full load. The technician determined the compressor was locked up and they did not have one in stock. Lindsay arranged for me to have a dealer owned car to take on the trip to Texas. That was a real stress reducer for me. She gave me a 2018 GMC Terrain with 7500 miles on it. I had no problems with it on the trip and traveled cool. Thanks for good service. More
One stop shopping! Wow! Talk about service, this is the epitome of one stop service! I got an oil change, new tires, front end alignment, new windshield and windows tint Wow! Talk about service, this is the epitome of one stop service! I got an oil change, new tires, front end alignment, new windshield and windows tinted!! All in one place. On top of all that, the service manager informed me of a recall on my car that I was unaware of. They took care of that too. I will be back! More
Great Service! Phil Wright has a terrific service department. The staff is friendly, thorough, and never does more without talking to the customer first. They are gr Phil Wright has a terrific service department. The staff is friendly, thorough, and never does more without talking to the customer first. They are great to explain service needs. Should you stay to wait, the area is comfortable with complimentary beverages, snacks available, and clean restrooms. I can’t imagine going anywhere else to service my vehicle. More
Service 8:30 appointment, Long wait but give generous discount for delay with apologiy, 11:30 departure. Service tech courteous and very informative with my q 8:30 appointment, Long wait but give generous discount for delay with apologiy, 11:30 departure. Service tech courteous and very informative with my question. More