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Phil Wright Autoplex - Service Center

Russellville, AR

4.6
736 Reviews

736 Reviews of Phil Wright Autoplex - Service Center

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June 22, 2018

Best service! This is the most customer friendly service department I have ever dealt with in my life. Instead of dreading getting my car serviced, I know the plac More

by nancyfikes50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Head of service department.
Jun 26, 2018 -

Phil Wright Autoplex responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, The Phil Wright Autoplex Team

June 21, 2018

Wife happy! SEE ABOVE.......I did have to go outside and look......Never seen a $65 pair of wiper blades!!!!....Other than that SEE ABOVE!!!! Good service!!! No m More

by TL.STARR
Recommend Dealer
Yes
Employees Worked With
Josh Johnson
Jun 21, 2018 -

Phil Wright Autoplex responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Phil Wright Autoplex Team

June 20, 2018

Oil change Very easy to make an appointment and did not have a long wait during the service! Very nice experience at Phil Wright! Would recommend to others! More

by ADUNLAP6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jun 20, 2018 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

June 20, 2018

Service The Team at Phil Wirght Autoplex did an outstanding job. Thankful that we have a local dealership here in Russellville, AR. Thank you for your work! More

by LEONEL.CANTU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Johnson, Brian Stubbs
Jun 20, 2018 -

Phil Wright Autoplex responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, The Phil Wright Autoplex Team

June 20, 2018

They were amazing! I was concerned with a gas smell in my vehicle and the service center was super quick to get me in. They quickly discovered a gas leak and explained m More

by ANITAGEIGER73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne Cogswell
Jun 21, 2018 -

Phil Wright Autoplex responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Phil Wright Autoplex Team

June 20, 2018

Quick repair Had fuel filter drop from 77% to 0% overnight! When by and asked if they could change it out and they said to bring it in as soon as possible got it More

by ARMETERREADER
Recommend Dealer
Yes
Employees Worked With
NATALIE MUELLER
Jun 21, 2018 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

June 16, 2018

Hot day A/C quits! Lindsay in the service department took really good care of me. The a/c on my 2015 GMC Acadia went out on Thursday evening before I was leaving on a t More

by JNGRIFFIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LINDSAY IN GMC SERICE.
Jun 19, 2018 -

Phil Wright Autoplex responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Lindsay was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Phil Wright Autoplex Team

June 14, 2018

One stop shopping! Wow! Talk about service, this is the epitome of one stop service! I got an oil change, new tires, front end alignment, new windshield and windows tint More

by grimesg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric service manager
Jun 15, 2018 -

Phil Wright Autoplex responded

We would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We look forward to working with you again! Sincerely, The Phil Wright Autoplex Team

June 13, 2018

Great Service! Phil Wright has a terrific service department. The staff is friendly, thorough, and never does more without talking to the customer first. They are gr More

by MALTEMUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2018 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us. We are happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, The Phil Wright Autoplex Team

June 13, 2018

Service 8:30 appointment, Long wait but give generous discount for delay with apologiy, 11:30 departure. Service tech courteous and very informative with my q More

by LARRYSHEPHERD23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department, no name
Jun 14, 2018 -

Phil Wright Autoplex responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. Thanks again and take care! Sincerely, The Phil Wright Autoplex Team

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