Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Phil Wright Autoplex - Service Center

Russellville, AR

4.4
828 Reviews
Call Service Center (877) 897-0977

828 Reviews of Phil Wright Autoplex - Service Center

Sort by
September 19, 2024

I dropped my pickup off for an oil change and tire rotation and it was ready before I got off work but like everything else is this old world the prices are high as a giraffes xxx and that was with a More

by HARMRANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department people were nice
Report | Print
Sep 21, 2024 -

Phil Wright Autoplex responded

Thank you for your feedback! We're glad to hear your pickup was ready quickly after the oil change and tire rotation. We understand that pricing can be a concern, and we appreciate your using the coupon to save some money. We strive to provide quality service at Phil Wright Autoplex, and your input is valuable to us. We hope to see you again soon! Sincerely, The Phil Wright Autoplex Team

September 14, 2024

Appointment for oil change and tire rotation. Again I asked to fix the tire that continues to loose air. Two hours later Dave assured me that the tire is fixed. He says there was a patch that cam More

by fcragsdale.55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave in service. Very poor
Report | Print
Sep 16, 2024 -

Phil Wright Autoplex responded

Thank you for sharing your experience with us. We understand your frustration regarding the lengthy wait and the ongoing issue with your tire. At Phil Wright Autoplex, we strive to provide efficient service, and we appreciate your feedback on the challenges you faced during your visit. We encourage you to reach out to us directly so we can address your tire issue and discuss your maintenance agreement in more detail. Your satisfaction is important to us, and we’d like the opportunity to make things right. Thank you again for your input. Sincerely, The Phil Wright Autoplex Team

September 11, 2024

Friendly service folks. Fast work with no problems. Was able to use my GMC rewards for payment. More

by MSHOPTAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Phil Wright Autoplex responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our friendly service and that everything went smoothly during your visit to Phil Wright Autoplex. It’s wonderful to know you could utilize your GMC rewards for payment as well. We look forward to welcoming you back next time! Sincerely, The Phil Wright Autoplex Team

September 05, 2024

It took an hour and fifteen minutes for an oil change, tire rotation, and basic safety check. More

by mwhoppert61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Sep 06, 2024 -

Phil Wright Autoplex responded

Thank you for sharing your experience with us. We understand that the duration of your oil change, tire rotation, and safety check at Phil Wright Autoplex took longer than expected. We appreciate your feedback, as it helps us improve our services. If you have any further concerns or would like to discuss this in detail, please feel free to reach out to us directly. We hope to serve you better in the future! Sincerely, The Phil Wright Autoplex Team

September 01, 2024

Brian was courteous, helpful, and honest. Made sure my son had rides to and from campus. More

by TRACEYN.WILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian from service
Report | Print
Sep 04, 2024 -

Phil Wright Autoplex responded

Thank you, Traceyn, for your wonderful review! We're thrilled to hear that our team was courteous, helpful, and honest in assisting you and your son. At Phil Wright Autoplex, we always strive to provide a great experience, and it's great to know we could help with transportation to campus. We appreciate your support and look forward to seeing you again! Sincerely, The Phil Wright Autoplex Team

August 30, 2024

Absolutely the best people, Kelly and Dustin were the best ! Best dealership ever delt with! Steller! More

by CRCAMBRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Schrock and Dustin who is the mechanic!
Report | Print
Sep 03, 2024 -

Phil Wright Autoplex responded

Thank you for your amazing review! We're thrilled to hear that you had such a positive experience with Kelly and Dustin at Phil Wright Autoplex. We appreciate your kind words and look forward to assisting you again in the future. Safe driving! Sincerely, The Phil Wright Autoplex Team

August 25, 2024

As usual everyone from my time checking in and also checking out was kind and very friendly. More

by EDDIEFELTONP
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service department was great and friendly.
Report | Print
Aug 27, 2024 -

Phil Wright Autoplex responded

Thank you for your kind words, Eddie! We're thrilled to hear that your experience at Phil Wright Autoplex was enjoyable from start to finish. Our team appreciates your feedback and looks forward to welcoming you back next time! Sincerely, The Phil Wright Autoplex Team

August 18, 2024

I have been a customer of Phil Wrights for over 25 years. Their service department is great and that is why we continue to buy at Phil Wright. More

by Mike Lacefield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Phil Wright Autoplex responded

Thank you for your kind words, Mike! We truly appreciate your loyalty over the past 25 years, and we're thrilled to hear that you’ve had a great experience with our service department. We look forward to continuing to serve you at Phil Wright Autoplex for many more years to come. Don't hesitate to visit us again soon! Sincerely, The Phil Wright Autoplex Team

August 09, 2024

Always receive great service from service department. So glad they keep me in the loop of whatever they are doing before they do anything. More

by Geneva Stanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauntisy Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Phil Wright Autoplex responded

Thank you, Geneva! We're thrilled to hear that you consistently receive great service from our team at Phil Wright Autoplex. Keeping our customers informed is a priority for us, and we're glad to know you appreciate that. We look forward to seeing you again for your next service! Sincerely, The Phil Wright Autoplex Team

August 07, 2024

I always enjoy working with the service department. They are very knowledgeable and provide expert care. The cost of the repair is exactly what I paid with no surprises. Good work guys. More

by J.D.W.WRIGHT62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Aug 08, 2024 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our service department at Phil Wright Autoplex. Our team takes pride in providing expert care and transparent pricing, and it's great to know we met your expectations. We appreciate your support and look forward to serving you again in the future! Sincerely, The Phil Wright Autoplex Team

1
...
7
8
9
...
83