Phil Wright Autoplex - Service Center

Service I called and made my appointment for service and everything went very smooth. Service was preformed in a timely manner. Everyone was courteous. Servic I called and made my appointment for service and everything went very smooth. Service was preformed in a timely manner. Everyone was courteous. Service always does a Great job. More

Service Department Friendly and fast service. Would recommend them to anybody for buying a car or service on one. Thank you very much. Real good people to do business wi Friendly and fast service. Would recommend them to anybody for buying a car or service on one. Thank you very much. Real good people to do business with. More

Excellent service and great staff. The service department employees are very nice. Although they all seemed very busy, it did not take long to have my oil changed and tires rotated. H The service department employees are very nice. Although they all seemed very busy, it did not take long to have my oil changed and tires rotated. Highly recommend this service department. More

Improving on meeting service schedule Arrived the service department was not busy. Service tech took my keys and the truck was on the rack in 5-10 minutes. Serviced in 30-40 minutes. Arrived the service department was not busy. Service tech took my keys and the truck was on the rack in 5-10 minutes. Serviced in 30-40 minutes. More

Service to truck I took my truck in to have it serviced and also to have the flap on the gas cap repaired inasmuch as it wouldn't close. Both of these items were prope I took my truck in to have it serviced and also to have the flap on the gas cap repaired inasmuch as it wouldn't close. Both of these items were properly taken care of. I received a call from the service department and was advised that the air conditioning belt was badly cracked and I told them to replace it. They also advised that the air conditioner needed serviced and I told them to do that. They further advised that the driver's master window switch was not working properly and I requested that they repair that. Next, they advised that there was an exhaust leak but that it only leaked when it was cold and goes away when the engine was warmed up. I advised that since I did not smell any fumes inside that I would not have that repaired. They then advised that I could pick up the truck for a total charge of $846.59. I paid that and was well pleased with the services rendered. However, when I reviewed the bill, I noticed that it had the following notations: "inspected and found flagge at bottom end of y-pipe is damaged, appears to have hit something." In fact, they did tell me that, however, it goes on to say that they recommended "replace compression gasket and advised me that the exhaust bolts may break during service." There was no recommendation made to me that I should replace the compression gasket and they certainly did not advise me that the exhaust bolts may break during service. More

A pleasure to do business with professionals. Appreciate doing business with professional, well equipped and trained personnel in a pleasant environment. Will return for service and recommend to Appreciate doing business with professional, well equipped and trained personnel in a pleasant environment. Will return for service and recommend to anyone considering a new vehicle purchase. More

Expert service and team Great team, great service... oil change plus part replacement... took a tad under what I was told to expect... which is always a pleasure to find... Great team, great service... oil change plus part replacement... took a tad under what I was told to expect... which is always a pleasure to find... More

Transmission service message On April 19 I had a transmission service message on my Buick Lacrosse. I called the dealership, talked with the service manager and was told to bring On April 19 I had a transmission service message on my Buick Lacrosse. I called the dealership, talked with the service manager and was told to bring the car in. I did within the hour. They took my car, checked the message and several other generic messages from Buick. They were finished in a little over an hour, complete with further instructions. The staff were friendly, informative, and professional. More

Good mechanic The mechanic was very exacting, and while the battery cable could have been cleaned (along with replacing the battery), he said he wanted to replace i The mechanic was very exacting, and while the battery cable could have been cleaned (along with replacing the battery), he said he wanted to replace it so that my car would be "perfect". More

Excellent service at PWA The service staff were cordial, knew I was coming and had the paper work ready to start on the vehicle. The waiting area was comfortable. The service The service staff were cordial, knew I was coming and had the paper work ready to start on the vehicle. The waiting area was comfortable. The service staff notified me when the work was completed and checked me out in a professional manner. More