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Phillips Buick GMC

Fruitland Park, FL

4.6
2,551 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,551 reviews

March 30, 2024

Your service writers need to be brought into the 21st-century the way you write estimates is old-school. Should all be sent through a text or email directly to the customer from the service writer More

by david
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Beserock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Phillips Buick GMC responded

David, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, the Team at Phillips Buick GMC

March 30, 2024

My experience was very pleasant. The salesman was very nice and informative. He was very patient with me while I made me decision. I would highly recommend this dealership. More

by Sharonhenson113
Recommend Dealer
Yes
Employees Worked With
Jason Hadley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hadley
Apr 02, 2024 -

Phillips Buick GMC responded

Thank you so much for taking the time to share your feedback with us, Sharon! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, the Team at Phillips Buick GMC

March 30, 2024

They were very helpful every step of the way even though I didn't get what I went in there looking for I believe I came out with a better ending I got the car my wife really wanted More

by jkirby43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Phillips Buick GMC responded

Thank you so much for visiting us and for leaving such great feedback. We are so happy we could match you to the right vehicle and put your wife behind the wheel of her perfect new car. We hope to see you back for scheduled maintenance or anything else we can help you with! Sincerely, the Team at Phillips Buick GMC

March 29, 2024

Pleased with the amount of time to complete my repair. Parts department couldn't find the part for 3 days due to lack of communication between them and service department. Kiley was very helpful and court More

by Supersonic085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Phillips Buick GMC responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, the Team at Phillips Buick GMC

March 28, 2024

Cathy was very professional and helpful. We will be using her for any future purchases. More

by amberkotero
Recommend Dealer
Yes
Employees Worked With
Cathy Langbehn
March 28, 2024

Easy to work with, very pleasant and organized. I would highly recommend Phillips Buick GMC to anyone More

by blue7471
Recommend Dealer
Yes
Employees Worked With
Blake Kelly, Blake Kelly
March 28, 2024

Traveled from Jacksonville to look at a car. First car didn't work out, Gilbert showed us several more options. We made a deal, Gilbert was amazing through the whole process! More

by daytroopermarine
Recommend Dealer
Yes
Employees Worked With
Gilbert Niblack
March 28, 2024

It was great, Steve made the car buying easy I recommend anybody who wants to buy a buick to go to philips buick More

by jjoe
Recommend Dealer
Yes
Employees Worked With
Sale Steve, Service Jim
Mar 29, 2024 -

Phillips Buick GMC responded

Joe, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, the Team at Phillips Buick GMC

March 28, 2024

Kiley was very friendly however, the information he provided was not accurate or reliable. We felt like we were being lied to or at the very least he just didn't know what he was talking about. More

by Erin Carlton
Recommend Dealer
No
Employees Worked With
Kiley
Mar 29, 2024 -

Phillips Buick GMC responded

Thank you for sharing this review regarding your experience with us, Erin. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, the Team at Phillips Buick GMC

March 27, 2024

Cat was truly a pleasure to work with while test driving she was very knowledgeable on all subjects of how things worked in the vehicle I ended up buying I will definitely work with her and recommend her fo More

by Michael.paquette
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Phillips Buick GMC responded

Michael, thank you for reviewing your time spent at Phillips Buick GMC. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Cat is a dedicated member of our team who commits herself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, the Team at Phillips Buick GMC

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