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Phillips Buick GMC

Fruitland Park, FL

4.6
2,549 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,549 reviews

March 01, 2024

Jason helped me find right suv. He listened to what I wanted, answering all my questions. Thank you Jason. More

by DMM0526
Recommend Dealer
Yes
Employees Worked With
Jason Hadley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hadley
Mar 04, 2024 -

Phillips Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jason was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, the Team at Phillips Buick GMC

March 01, 2024

The finance guy was great but that's all I can say. I had issues with the truck same day I took delivery and the salesman was going to help me with the issue and never called me back. Called another de More

by cbender40
Recommend Dealer
No
Employees Worked With
TJ Gamble
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Gamble
Mar 04, 2024 -

Phillips Buick GMC responded

Thank you for providing us with your feedback. We take these matters very seriously and are saddened to hear about the incident you have described. Please contact us at your earliest convenience so we can discuss this further and work towards a positive resolution. Sincerely, the Team at Phillips Buick GMC

February 29, 2024

I was totally amazed at how well organized and courteous your dealership was. The efficiency and speed of your mechanics was beyond what I’m used to. Anytime you want to come to Pennsylvania you would be we More

by jyale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the name but he was a young mechanic
Mar 01, 2024 -

Phillips Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, the Team at Phillips Buick GMC

February 28, 2024

It was ok I hope the service department is as good as the sales department More

by rodgers3986
Recommend Dealer
Yes
Employees Worked With
Scott Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Hall
Mar 01, 2024 -

Phillips Buick GMC responded

Thanks for this review. We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your service visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, the Team at Phillips Buick GMC

February 28, 2024

Buzz was great from start to finish. He made selling and buying so easy! We will be back Buzz! Thank you! More

by Thevillageslady
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Feb 29, 2024 -

Phillips Buick GMC responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, the Team at Phillips Buick GMC

February 27, 2024

Just bought my second truck from this dealership and both times it was a pleasure. Car shopping is one of least favorite things to do but Ken Busby actually makes it a pleasure. He is a straight shooter and More

by Cwasman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Feb 29, 2024 -

Phillips Buick GMC responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, the Team at Phillips Buick GMC

February 27, 2024

He tried his best to figure out the problem. He listened to my worries and didn't do unnecessary things. More

by sunshinequeen2023
Recommend Dealer
Yes
Employees Worked With
Zack
Feb 29, 2024 -

Phillips Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, the Team at Phillips Buick GMC

February 27, 2024

Very professional and informative. Worked well with me. Very nice and listened to me about problem More

by Pamljbarry
Recommend Dealer
Yes
Employees Worked With
Jim service dept
Feb 29, 2024 -

Phillips Buick GMC responded

Pam, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Phillips Buick GMC's Service Department. Sincerely, the Team at Phillips Buick GMC

February 23, 2024

DEALER WILL NOT ACCEPT OR CREDIT GM REWARDS PROGRAM FOR SERVICE OR PART USED IN REPAIR OF AUTO. Lost of monies to customer. More

by Bmgalante
Recommend Dealer
No
Feb 26, 2024 -

Phillips Buick GMC responded

We would like to speak with you directly to understand better the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, the Team at Phillips Buick GMC

February 18, 2024

We drove about an hour to pick up a used MKX and Bam was fantastic. While we were there we ended up trading in my wife’s vehicle for Pilot. Again, Bam was very helpful with this purchase. I would definitely More

by mchase928
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert "Bam" Niblack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Phillips Buick GMC responded

Thank you for the wonderful review and for traveling to Phillips Buick GMC from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, the Team at Phillips Buick GMC

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