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Phillips Buick GMC

Fruitland Park, FL

4.6
2,550 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,550 reviews

February 14, 2024

Zack always follows up but he struggles with direct interaction at dealership. Super easy to talk to on phone but even after spending $1000+ on this visit, he stayed behind his desk and referred me to More

by Cgburnett1
Recommend Dealer
Yes
Employees Worked With
Zack
Feb 16, 2024 -

Phillips Buick GMC responded

Thank you for your feedback. We appreciate you taking the time to write this review and would like to learn more about your experience. Please contact us at your earliest convenience. Sincerely, the Team at Phillips Buick GMC

February 14, 2024

The staff in your repair shop were very professional and friendly. Got us in in a timely manner and service was preformed in the the time frame that we were told. Completely satisfied. More

by tom
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Phillips Buick GMC responded

Tom, we appreciate your kind words about our service team. Thank you for choosing Phillips Buick GMC for your vehicle needs. Sincerely, the Team at Phillips Buick GMC

February 13, 2024

Yes but I felt like we did not get treated properly we assumed we had a warrant on our vehicle but it was not explained to us about the mileage and we came again and 1 of the employees led us wrong so we More

by Laciana
Recommend Dealer
No
Employees Worked With
No
Feb 15, 2024 -

Phillips Buick GMC responded

Laciana, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, the Team at Phillips Buick GMC

February 13, 2024

I received a birthday wish from Buzz - we bought 3 vehicles from him in the past. Although we didn’t need a new truck we started really considering when I received the birthday wish. We wouldn’t think More

by trisha12168
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Feb 15, 2024 -

Phillips Buick GMC responded

Trisha, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, the Team at Phillips Buick GMC

February 12, 2024

Daniel was great to work with! He sent me pictures of the underside of the car before I was sure we were going to consider buying it. Then at the dealership, he and Brandon worke More

by ashleyannek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Feb 14, 2024 -

Phillips Buick GMC responded

Ashley, thank you for writing this amazing review for our team! At Phillips Buick GMC, we always appreciate customer feedback, and we are pleased to hear that Daniel and our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, the Team at Phillips Buick GMC

February 10, 2024

Buzz, was very knowledgeable. . He negotiated a fair price and I am happy with my purchase . More

by Sshmiller1
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Feb 13, 2024 -

Phillips Buick GMC responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Buzz and our team was helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Sincerely, the Team at Phillips Buick GMC

February 10, 2024

Salesman very knowledgeable and easy to work with. Buying experience at this dealership was actually pleasant! More

by Fregister
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JD Piatek, Ronnie Ingram
Feb 13, 2024 -

Phillips Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Fregister. Sincerely, the Team at Phillips Buick GMC

February 09, 2024

They really worked hard for me Mr. Jim was truly a gem He mad sure I was well informed More

by shenetabailey
Recommend Dealer
Yes
Employees Worked With
Mr.Jim was my advisor
Feb 12, 2024 -

Phillips Buick GMC responded

Thanks for your awesome review, Bailey! We're very happy to hear that Jim was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, the Team at Phillips Buick GMC

February 09, 2024

Wasn't offered a loaner, until I requested one. staff was curtious and professional.wish they would offer more for my trade. More

by timthetoolman1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert "Bam" Niblack
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Phillips Buick GMC responded

Tim, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, the Team at Phillips Buick GMC

February 08, 2024

Good people willing to help you to get what I like and afford it will buy another vehicle from them More

by Dannyjgongon
Recommend Dealer
Yes
Employees Worked With
James w. berry
Feb 09, 2024 -

Phillips Buick GMC responded

Thank you so much for giving us the opportunity to earn your business, Danny. We will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, the Team at Phillips Buick GMC

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