Phillips Buick GMC - Service Center

Service was excellent. Replaced battery under warranty and changed oil and filter. Would recommend this dealership. Replaced battery under warranty and changed oil and filter. Would recommend this dealership. More

Everyone was very friendly and competent. Work was finished quickly and completely. We are happy with the results. Work was finished quickly and completely. We are happy with the results. More

Service dept was ok. Took Buick 2017 Encore there due to Intellink system repaired. Shuttle service was excellent. Rick the driver was great. Jim, service advisor, called Took Buick 2017 Encore there due to Intellink system repaired. Shuttle service was excellent. Rick the driver was great. Jim, service advisor, called when part was in to set up appointment. Said Wednesday was ok so that’s when I took and he said it was supposed to be there Thursday! Left it and when it was done, went to pick it up and pay. Cashier was the same person who answers the phone. While she was taking care of me she answered at least EIGHT calls. Good way to make mistakes! Not good !!!! My car is fixed just don’t know if we will be back. More

Great customer service! Zach was excellent and kept me informed on the services that were being done Zach was excellent and kept me informed on the services that were being done More

Zack was great but GMC can't supply an engine for my truck, and knowing they have a problem with 7 cam lobe, GM C knowing they have a problem should pickup some of the cost of the engine replacement. L truck, and knowing they have a problem with 7 cam lobe, GM C knowing they have a problem should pickup some of the cost of the engine replacement. Like covering the cost of labor. I've have had Cadillac and had all kind of engine problems. Sorry to say I will never purchase another chevy gmc or cadillac's ever again. More

Second time we broke down in less than a year both times we were taken care of very quickly. Fast friendly service. we were taken care of very quickly. Fast friendly service. More

Everyone was extremely accommodating, friendly and professional from the moment I entered the premises until I left. professional from the moment I entered the premises until I left. More

Overall a pleasant experience. All the staff in the maintenance area were cordial, knowledgeable and accommodating. First time I used the dealership since I bought my 2016 Ter All the staff in the maintenance area were cordial, knowledgeable and accommodating. First time I used the dealership since I bought my 2016 Terrain, other than using your Lighting Lube on a regular basis over the last five+ years. I"ll be back as the need arises. More

Great prompt service and friendly customer service. Kylie was very responsive to my request and my car was fixed ahead of time. Would definitely recommend.them. Kylie was very responsive to my request and my car was fixed ahead of time. Would definitely recommend.them. More

Had a problem with the fan continuing to run after car was shut off. Got us in the next day, could not get the problem to repeat, nothing showed up on the computer log. The dealer waved the diagnostic cha was shut off. Got us in the next day, could not get the problem to repeat, nothing showed up on the computer log. The dealer waved the diagnostic charge, ask us to bring it back if the incident repeated. We are very appreciative for their honesty and integrity. More