Phillips Chevrolet of Lansing
Lansing, IL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,801 reviews
David Bustos was a great salesman. Explained everything in detail. No pressure purchase. I would recommend him 100%. Bilingual sales rep. Explained everything in detail. No pressure purchase. I would recommend him 100%. Bilingual sales rep. More
David Bustos provided great service, communicated clearly, price was right on the money. 5 stars. clearly, price was right on the money. 5 stars. More
Ms.Marisol Morales a very nice kind sales person. I would recommend her to any and everyone when it comes down to buying a new or use car.I thank you from the bottom of my heart , Ms Morales. Thank you agai recommend her to any and everyone when it comes down to buying a new or use car.I thank you from the bottom of my heart , Ms Morales. Thank you again for assisting me with insurance drive around.I mean, pretty much everything! More
Kay is a good guy and very pleasant and well mannered. Took after our concerns and said the truth. Made our car selling easy Took after our concerns and said the truth. Made our car selling easy More
After everyone else told me I couldnt buy Pickett got me done #ask4pickett if you need to get approved done #ask4pickett if you need to get approved More
David was a pleasure to work with, went through all the options and warranties to help us get what made sense to us. options and warranties to help us get what made sense to us. More
Thanks Michael Stramaglia Top notch service. my daughter was correct sending us to phillips ty my daughter was correct sending us to phillips ty More
Great customer service and transparent. Helped us get the best deal that made sense to us. Helped us get the best deal that made sense to us. More
Khahlil was very smooth and attentive to my needs. Great salesman. Definite sales personality! Thank you, K! Great salesman. Definite sales personality! Thank you, K! More
Almost a year to the date since my transmission was replaced, and I have continued to experience nothing but ongoing problems with this vehicle. Most recently, my vehicle completely stopped and shut replaced, and I have continued to experience nothing but ongoing problems with this vehicle. Most recently, my vehicle completely stopped and shut off, leaving me stranded and requiring a tow. During this process, I had to contact Phillips Chevrolet three separate times, specifically requesting a call back from the Service Manager. Despite my repeated requests, I never received a call. At this point, I am extremely disappointed with both the vehicle and the level of customer service I have received. My experience has made it very clear that once the purchase is complete, the customer no longer seems to be a priority. What makes this even more frustrating is receiving “thank you” videos and follow-up messages from sales associates, while receiving little to no actual assistance when I have legitimate issues with the vehicle. I have purchased vehicles before and have never experienced this many problems with a vehicle or this level of poor service. This has been, without a doubt, one of the worst vehicle-buying and servicing experiences I have ever had. I would not recommend Phillips Chevrolet to anyone considering purchasing a vehicle, especially if you expect reliable service and support after your purchase. My experience has been extremely disappointing, and I regret doing business here. More














