Phillips Chevrolet of Lansing

chevy trax very good saleman, will be glad to come back. service very top notch feel good being here like family every in good spirit . me and my wife have other very good saleman, will be glad to come back. service very top notch feel good being here like family every in good spirit . me and my wife have other cars from this dealership, and with out second willalways willing to come back. keep up the good work. More

Awsum job Donna has great people skills,Her knowledge and concern for and about the products are priceless. I will definitely recommend her and the facility. Th Donna has great people skills,Her knowledge and concern for and about the products are priceless. I will definitely recommend her and the facility. Thx. More

Needed Trim Parts I needed trim accessories for my 2012 Equinox. Matt greeted me at the parts counter and provided A+ service. He was quick and efficient while helpin I needed trim accessories for my 2012 Equinox. Matt greeted me at the parts counter and provided A+ service. He was quick and efficient while helping me locate the parts. Luckily, they were in stock. Matt walked me through a few pointers with how to install/remove damaged parts. Over all great experience. More

Great service! I went to buy a used Kia Niro from their dealership and was anxious the entire time leading up to it. When I got there, the staff was great and friend I went to buy a used Kia Niro from their dealership and was anxious the entire time leading up to it. When I got there, the staff was great and friendly! Ryan was relatable and made me feel at ease going from a older car to a newer model. I was able to get the car I wanted from online, get approved and sign the paperwork within two hours! Ryan and Tom did a great job and I'm extremely happy with my purchase! More

Great experience with Darrin Johnson Amazing truck buying experience with DJ and Phil. Fast and easy and we reached a great price. Highly satisfied and I recommend others to search for Amazing truck buying experience with DJ and Phil. Fast and easy and we reached a great price. Highly satisfied and I recommend others to search for the amazing deals and come in to buy anew truck or car. Friendliest car dealership I have ever experienced. More

Car buying Very personable and engaging. Funny and knowledgeable. I can be impatient as sometimes buying a car is frustrating. I was able to walk away or better Very personable and engaging. Funny and knowledgeable. I can be impatient as sometimes buying a car is frustrating. I was able to walk away or better yet drive away with the car i wanted thanks to Ahmad. More

Smooth Went into Phillip’s Chevy to trade my Tahoe for a new Traverse. Antonio, Phil, and Cristina made a usually nerve wrecking experience a very smooth and Went into Phillip’s Chevy to trade my Tahoe for a new Traverse. Antonio, Phil, and Cristina made a usually nerve wrecking experience a very smooth and enjoyable one. Thanks everyone! More

#ask4pickett If you are shopping for a new or preowned car or truck, come see Eric Pickett at Phillips Chevy in Lansing, he keeps it simple and knows his stuff, se If you are shopping for a new or preowned car or truck, come see Eric Pickett at Phillips Chevy in Lansing, he keeps it simple and knows his stuff, send you friends and relatives and #ask4pickett when you get there. More

Amazing experience beginning to end My wife and I had such an amazing experience from the moment we walked in. The entire staff was extremely friendly and our whole sales experience with My wife and I had such an amazing experience from the moment we walked in. The entire staff was extremely friendly and our whole sales experience with Antonio was outstanding. He had such a great attitude, very personable, answered all our questions, and made the entire experience really enjoyable. Rebekah the cashier was extremely sweet as well and we loved talking to her too! Not only was the experience great the night of purchase, but both Antonio and I believe it was Michael a Sales Manager called the next day to check how we were enjoying the truck and to make sure we didn’t have any questions or concerns. We will be back for our next vehicle purchase and will be asking to work with Antonio Soria again!!! More

Happy Traverse Owners Our story started on a Saturday morning when my wife and I saw a vehicle that fit our needs on Phillip's website. Just a bit of background, I have be Our story started on a Saturday morning when my wife and I saw a vehicle that fit our needs on Phillip's website. Just a bit of background, I have been perusing Phillip's website for years after a great internet sales representative, Christine Delvecchio put me on their mailing list (it says a lot that they keep good people, and even promote them!). I started a chat on the Phillip's website with Crystal Chavez and asked a few basic questions which she answered immediately. After establishing an internet price with Crystal and Kevin Dorsey we made the two hour drive from our city to Phillip's of Lansing and arrived about 4:30. Upon our arrival, we were greeted by Shawn Breish who took us on a test drive and answered all of our questions. After agreeing to financing terms, we met Henry King who explained our various optional extras. We ordered a cargo cover from him (unfortunately it wasn't in stock but he had it by Monday, shipped it to us that day, and it arrived at our house on Tuesday). Our final visit was with Tom Kernagis, who used Phillip's super sophisticated cool built-in-desk-top computer to walk us through our extended warranty options and gave us all our documentation on a hard to miss key-shaped thumb drive (thank you, I will always know what is on that thumb-drive just by looking at it). By this time, our new vehicle was detailed and new plates installed, our trade-in appraised and its old plates removed. We were on the road by about 7:30. From the moment I chatted with Crystal, to the last handshake with Shawn (who by the way had already stayed after work about an hour and a half to make sure we were satisfied), the whole process was smooth, quick, and painless. We were thrilled with our car buying experience, and would recommend Phillip's and our entire team of employees without reservation. More