Phillips Chevrolet of Lansing

Amazing overall experience!! I would highly recommend Eric Pickett and Donna Lee for sales if you're looking for a Chevy or any other used vehicle. Eric is not pushy, has a calm I would highly recommend Eric Pickett and Donna Lee for sales if you're looking for a Chevy or any other used vehicle. Eric is not pushy, has a calm demeanor, & has great product knowledge. If you have questions about how to operate your vehicle, he will find the answers. Soooo helpful, & truly appreciated. Donna has a great personality as well as great product knowledge as well. One thing that stood out about her is that she truly cares and will be there for you in each step of the process from beginning to end. That’s real dedication! I would also like to mention that it was a pleasure working with Henry King and Robert Noer. Great personalities and god people overall. Everyone is like a family there. I dislike the car buying process ...but all of these individuals just made it easy. I also appreciated James Major and Mr. King caring about what it would take to make me feel completely satisfied. They all did an amazing job!! Felicia Sims More

Outstanding Service with detailed Knowledge!! Buying a vehicle doesn't have to be filled with stress and high pressure sales. I Purchased a 2018 Chevy Malibu LS from Donna Lee. I couldn't be more Buying a vehicle doesn't have to be filled with stress and high pressure sales. I Purchased a 2018 Chevy Malibu LS from Donna Lee. I couldn't be more pleased with her professionalism and knowledge of every financial process and detail of this job !! Her attention to detail and outstanding service made me trust this whole process. I highly recommend asking for Donna Lee a real professional to trust with having your back; she never left the deal even after the sale was complete until she answered and walked me through every step of set-up "even installed my plates". Outstanding service thank you!! More

Unhappy 2019 Trax buyer I purchased a 2019 Trax that has malfunctioned twice. Of course Philips Chevrolet’s Service department is saying the diagnustics testing is not showi I purchased a 2019 Trax that has malfunctioned twice. Of course Philips Chevrolet’s Service department is saying the diagnustics testing is not showing any signs of a problem. I had terrifying episodes twice and I had to throw the car out of drive to get it yo stop. The car is ready for pick up and I am supposed to just drive it until it happens again. Does someone have to die or get seriously hurt before someone will take ownership that there is a problem. Instead I am stuck with a car that I’m scared to drive. The salesperson (Mr William Powell) started ignoring me. I’m stuck. More

Antonio was AMAZING FROM START TO FINISH. He really went above and beyond to get us in something we wanted. Great attention to detail and patient. FROM START TO FINISH. He really went above and beyond to get us in something we wanted. Great attention to detail and patient. More

Turned my negative into a positive I came in honestly not expecting to walk out with a car because the last dealer put forth no real effort but Edward Sutton changed my whole perspectiv I came in honestly not expecting to walk out with a car because the last dealer put forth no real effort but Edward Sutton changed my whole perspective. Him and his team pulled out all the stops and I walked out with a car that I love! Thanks so much for walking me through and helping me through this process. I would reccomend them to ANYONE. Everyone was friendly, supportive, and knowledable... Thank you!!! You've made me a believer. More

Awesome Service! Fast prompt and knowledgeable! Need I say more! Donna was amazing in assisting us with the purchase of our 2019 Traverse! She was knowledgable and prompt in our purchase! Highly re Need I say more! Donna was amazing in assisting us with the purchase of our 2019 Traverse! She was knowledgable and prompt in our purchase! Highly recommend! Thank you so much! More

Great Service Went in and was met by Antonio Soria who provided excellent service if your looking for a vehicle Phillips Chevy is the way to go. I’ll be referring a Went in and was met by Antonio Soria who provided excellent service if your looking for a vehicle Phillips Chevy is the way to go. I’ll be referring all family and friends looking to purchase to swing by Phillips Chevrolet in Lansing, Il More

Happy I have been looking for a car for a while and my friend referred me to Troy Ivory and Phillips Chevrolet and I am so happy that he did! I am driving t I have been looking for a car for a while and my friend referred me to Troy Ivory and Phillips Chevrolet and I am so happy that he did! I am driving the car that I wanted More

Best place ever! Troy Ivory is the best hands down! I can’t wait to refer family and friends to him, very down to earth and understanding. His Customer service is amaz Troy Ivory is the best hands down! I can’t wait to refer family and friends to him, very down to earth and understanding. His Customer service is amazing! More

great experience He was a great help and helped me to his fullest potential. I was very pleased with the experience. I would recommend everybody to shop. He was a great help and helped me to his fullest potential. I was very pleased with the experience. I would recommend everybody to shop. More